This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Journey. While driving 25 mph, the vehicle jerked violently. The contact lost control of the steering wheel and crashed into a concrete barrier. There were no injuries and a police report was not filed. The instrument panel lights illuminated. The failure recurred numerous times. The vehicle was taken to the dealer, but the failure could not be found. The vehicle was not repaired and the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. Updated 10/18/16 the consumer stated she experienced a tire blow out, and the alternator and battery needed to be replaced. Updated 10/25/16.
- Washington, DC, USA
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- Washington, DC, USA