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2014 Dodge Journey body / paint NHTSA complaints: Structure:Body:Hood

NHTSA — Structure: Body: Hood Problems


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Dodge Journey body / paint problems

body / paint problem

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2014 Dodge Journey Owner Comments

problem #1

Oct 102014


  • 17,000 miles


I just bought this vehicle in August 2014 and this is the 2nd time that my hood has come opened! I called the dealership where I bought the vehicle to inquire if there were any recalls and was told no. I then asked for the service department to look into why this is happening. And was told I would need to take it a Dodge dealer for assistance even though I bought the 5 year warranty? I called the nearest Dodge dealer and was told that the hood release is to the left of the emergency brake, knee level. And when you release the emergency brake, the hood latch will unlatch. This is too scary as this is the 2nd time and I drive a long distance on the highway to work. The service guy named [xxx] told me not to worry, it has a security lock latch. That's it I am trading it in for another make, model vehicle, I fell in love with vehicle when I rented one. But not enough to get me killed. So that means I have to stay off the highways until I can replace it. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Antonio, TX, USA

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