This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, an abnormal clunking and knocking sound was heard. The traction control, ABS, and AWD warning lights were illuminated. The contact stated that the vehicle failed to accelerate as needed. The vehicle was taken to an independent mechanic, who replaced the brakes and sensors. The vehicle was taken to another independent mechanic, who referred the contact to the local dealer for assistance with the ABS module. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module was corroded and there was no recall coverage. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 109,004.
The contact owns a 2014 Dodge Journey. The contact stated that while driving at undisclosed speeds, the ABS became disabled. The traction control, ABS, and brake warning lights were illuminated. The lights went off for twenty minutes and then became illuminated again. The vehicle was taken to the local dealer, where it was diagnosed that the ABS pump had an internal failure. The dealer informed the contact that parts were on backorder. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
The contact owns a 2014 Dodge Journey. The contact stated that the ABS warning light, TPMS, and cruise control warning lights had illuminated on and off. The vehicle was taken to the dealer where it was diagnosed that the ABS sensor was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
The contact owns a 2014 Dodge Journey. The contact stated upon starting the vehicle, the brake pedal was depressed but failed to move downward and remained seized. The contact stated that the ABS warning light was illuminated. The contact was unable to restart the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
- Chicago, IL, USA
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- Cumberland, MD, USA