This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the past two years I have had multiple electrical problems. The A/C turns on all on its own. The radio changes channels on its own but most important this morning 23 Oct 2019 my 2014 Dodge Journey completely shutdown while I was making a right hand turn. Luckily I was able to get off the road safely.
Our 2014 Dodge Journey's engine is consuming oil with no warning. With no warning light/alarm or puddles of oil on the ground, I had to add over 3 quarts of oil to the engine. Due to this, the engine has failed beyond repair. This was presented in the manner of harsh clanking and banging within the engine while driving down the freeway. After having it towed to a local shop, it was found that metal shards were contained within the oil filter. The vehicle now doesn't run correctly even when not in motion.
I bought my vehicle in 2017. Before a year of owning it I got into a wreck because my cruise control wouldnt turn off and instead started accelerating more. Then I started having issues with my catalytic converter took it to the dealership and they said there was no way. Shortly after the rest of my systems started to go along with it now it's been about 6 months and I have a vehicle that can no longer move or so anything. Once my catalytic converter went out it started clogging the rest of my system. As of September 2019 my engine is now completely gone because of all the back up not being processed by my catcon
My cruise control quit working and the traction control light came on and it wouldn't turn off. The doors started locking and unlocking by themselves. I went to church and stopped at food city afterwards. I started the vehicle and put it in reverse and I can smell something weird and it was like the brake was stuck and it was holding back. I proceeded because I was in traffic and needed to move. Acceleration was limited but I made it home which was less than a mile. When stopped there was smoke rolling out from under the front passenger side area and there was fluids running all over the ground. This was a very dangerous situation because I had my children in the car. There is a scrubbing and pecking noise but it sounds like it's coming from the rear end. I have had nothing but problems with this vehicle. Check engine light is on but it's been on. I've had it checked and shows nothing wrong and had it turned off and it continues to come on. Alternator has been replaced as well as new battery. It seems to have electrical issues with the doors locking and unlocking. So dangerous! affects steering and control of vehicle and could cause a fire and not be able to get out of the vehicle. After seeing all of the reviews and problems with these vehicles they all need to be recalled because none of them are safe because it's obvious that the dealerships don't even know how to fix them. If they attempt one issue there are even more issues that occur. The repairs are costly and this is happening way too often with too many Journeys. Then we are stuck with a lemon to pay for and no vehicle because of these costly repairs along with the dangers imposed. Please recall these dangerous and repair costly vehicles! they don't need to be on the roads. Problems started not long after purchase but they have escalated and have gotten more serious, dangerous, and costly.
- Chilhowie, VA, USA
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On approximately 6-8 different occasions in the last 3 years, my 2014 Dodge Journey has shut itself off while I've been driving it. The first 3 times I was driving straight & after the 3rd time, the dealer replaced the crank shaft sensor but it continued to happen. There seemed to be nothing to note when it would happen, until recently, it shut off on 2 occasions when I went over a bump & going in a forward motion in both cases. The first time I was going 55mph, the 2nd 25mph so not sure the speed had anything to do with it. Brought it back to dealer & they did an engine control module update. This was one week ago and it happened again today. I was again in a forward motion, actually just started accelerating from a red light, so was probably not going more than 35-40mph when it happened. I felt like this is an issue your organization needed to know about on many levels but the largest one for me is as a full-time mom. I have had my son in the car with me on almost every one of these occasions and to say it's terrifying would be an understatement. Everything on the car locks and I have about 3 seconds to try and guide my car out of traffic without getting hit. The car does restart once you put it in park and push the ignition button but I would not wish this fear on my worst enemy. Hope this helps in some way. Btw, today I immediately drove my car to my husband at work and he will be driving it back to the dealership today until they can hopefully fix it for good. Although at this point, if I never saw that car again, it'd be too soon.
I went into my church for about 2 hours and came back out and started the car to let it cool down for my kids. As it sat idling all of a sudden my check engine light is on, my etc light is flashing, and my ESC off light is on. Shut it off and turned it back on and the engine light was on. Started driving and the etc light started flashing and ESC off light came on. My car slowed down from 60mph on the highway and I couldn't speed back up. I had to pull over and turn car off and back on 3 times to make it back home. To make it home I had to put cruise control on and hope I didn't get behind someone going slower than me because all the lights would come back on.
Since owning the vehicle, bought brand new, every so often while driving the radio and all the lights would turn off and then come back on. Recently when driving my check engine light came on. At that point it was a Friday night my mechanic was already closed so when he opened back up on Tuesday I called to bring the car in and on my way there the car started making a horrible noise. While driving down a busy road I felt the acceleration give and I could not get it to accelerate so I started to make way off the highway when the engine just died. Had it towed to my mechanic where he cannot figure out why it died. There was no water, all the fluid levels were perfect. He was baffled as to how the engine could just die. He said he has never seen this happen for no reason. Finally found an engine to replace it a month later, but that engine has 96,000 miles on it.
The contact owned a 2014 Dodge Journey. While driving 50 mph, the vehicle began to shake violently and the check engine warning indicator illuminated. The contact also noticed that oil was leaking under the vehicle. The vehicle was taken to courtesy Chrysler Dodge Ram of superstition springs (6130 E auto park dr, mesa, AZ 85206, (480) 569-2986) where it was diagnosed that the left cylinder head failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer not made aware of the failure. The failure mileage was 100,000. The VIN was invalid.
I've had my throttle body fail twice in 8 months. Both while driving, it causes the car to not be able to accelerate. Almost was in a horrible accident.
The contact owns a 2014 Dodge Journey. The contact heard loud, abnormal noises coming from the vehicle. There were no warning indicators illuminated. Smolich motors (1865 ne hwy 20, bend, or 97701, (541) 389-1177) diagnosed that the camshaft and lifters needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 15,000.
The air bag warning light is on. Have to take it to a dealer to find out what's wrong. Also the oil filter manifold cracked and leaked oil. Had to get it replaced.
Like others on this site, I experienced a check engine light indicating a misfire on cylinder 3. I had the vehicle repaired under warranty at champion Dodge in indianapolis, in. The shop stated they replaced the entire cylinder head due to a leaking valve. Upon retrieving the repaired vehicle, the same issue immediately arose. I took the vehicle back to the shop and the shop is now surmising they received a defective part. I find it hard to believe the same issue occurred twice within a day due to a defective replacement part. Either the shop did not replace the part, or Chrysler has a serious problem with their cylinder heads. This issue appears to be common, was recognized by Chrysler on the 2011-2013 models, but is now an issue with my 2014 model. I have contacted a customer care representative at Chrysler who made one attempt to call and is never available.
Engine light on: The issue is a design flaw in the head and cylinders of the 2014 V6 engine of the Dodge Journey 2014. The flaw allows burning fuel vapor to escape and cause burning and carbon around the cylinder head. The hazard here is the continued disintegration and carbon damage can cause the engine to lock up while driving.
Appears that the gasket between the engine and transmission is leaking oil. This vehicle is only 4 years old. I still owe alot of money on this vehicle and have changed the oil on a regular basis. Now this !!!! not right !!!!
There's a few recalls on my 2014 Dodge Journey AWD SXT that I've called and they said they don't have the parts and to call back in a few months. I just called now and they gave me the loop around transferring me to the front then back to service where I was placed on hold and then it rang to the front desks number and I had to leave a voicemail. Totally incompetent. This is at the Dodge dealership in Colorado springs.
The contact owns a 2014 Dodge Journey. While being operated at a low speed, the vehicle experienced a complete loss of power. The failure occurred without warning. The vehicle was towed to arrigo Dodge Chrysler Jeep Ram West palm beach (6500 okeechobee blvd, West palm beach, fl), but the cause of the failure was not determined. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 45,000.
On May 15, 2018, approximately 10 minutes after I cranked my vehicle and left for work my vehicle caught on fire. I was approaching a 4way stop in gaylesville al 35973 at intersection of highway 35 and highway 68. Luckily there was a truck stopped in front of me and the driver jumped out telling me vehicle was on fire. Before I ever got out of vehicle flames were shooting out from under the hood. The engine cover caught on fire and totaled out the vehicle it burnt the engine all the wiring the hood and front axles
Vehicle was in motion and suddenly just shuts off without power to any of the hazard lights. It can get a lot of people killed with such a safety glitch. Does it, then turns back on maybe after 10 to 40 mins of being off.
A D V E R T I S E M E N T S
- Fpo, AE, USA