This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it cost me $1,382.93 to repair. The cooler/filter housing is located above exhaust manifold which had to be removed to replace, I think this is a fire hazard, not only that, I found out, Chrysler has had problems with these plastic housings, over the years Did they withhold information from the NHTSA.? If you check Amazon just look at the number of people that had to replace these units. I'm [XXX], driving [XXX] years all the cars that I owned I never heard of a oil housing cracking. I just check with amazon, but if you look into it at other service centers you will see how many have been repaired! I think Chrysler should be responsible for the repairs, I am also writing to Chrysler about this. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
The car will completely stop/stall out (odometer drops to 0) at a stop whether it-??s a stop sign, red light, traffic. I have to put it into park and press the button to restart it again, and sometimes it will stall out again once putting it back into drive if I don-??t immediately drive off pressing the gas pedal.
My rear view camera started to flicker and the picture would sometimes be upside down. This happened for a while before it totally stopped working. Replaced the camera with an OEM part in 2021and it worked fine for about two years. Then same issue. Dodge says I need to replace the camera again.
Vehicle just won-??t start sometimes. Changed battery, alternator, starter, ETC system. And nothing has helped. No rhyme or reason some days it starts perfectly fine multiple times.. other days I-??ll go out and it just won-??t start. I can go to my destination turn it off and it won-??t turn back on.
Traction control goes off without warning at random times. In different weather conditions for no reason. Car jerks and will no longer accelerate. Have cause several dangerous situations while driving this car
- Portage, MI, USA
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C2200/49 Abs module internal failure code comes, along with traction control comes and goes at the same time and have learned that it is a known issue for my vehicle models from 2009-2020. High failure rate and cost is astronomically high 900 dollars to replace and programming. It all started when I accidentally ran up on a curb in October.
Rear view camera intermittently displays a fuzzy or upside down screen that limits my ability to view what is behind the vehicle, increasing the risk of a crash. Note, I received recall notice 22S06/NHTSA Recall 22V082 for anther vehicle with the same problem so I'm not sure why there wasn't a recall on the Dodge Journey.
When driving down the road, all of a sudden I felt a huge jerk, and heard a loud noise. I thought that we had got hit from the back of the vehicle. However, we had not been hit. My passenger seat's headrest had deployed. It looks as if the brackets inside had broken. I could have wrecked my car and injured my children inside because it was so sudden and scared me!
After getting oil changed/air filter replaced and 4 new tires, vehicle has stalled out every day since while running (less than week) it is now stalling out while driving!! Happened while I was driving on the highway. EXTREMELY dangerous. Car usually will restart. But 95% of the time it continuously sounds like it-??s trying to turn over until I push the ignition button to turn off. I am currently stuck on the side of the road for about a half hour because it won-??t start back up. I have had this car less than a year!
Crankshaft sensor failure has failed. It is not covered from the insurance companies and causes other systems to fail. It causes the car to smoke and have a heavy odor (said to be oil by the technician). It also causes the car to have situations with starting, shifting gears and almost cutting off as a person is driving. If speed limit is 60mph it will not transfer gear till it is ready. So imagine going 40mph on a 60mph road and it is in stall mode. Stall mode is when it will not transfer to the 2nd gear. So could you think of if a semi truck being behind you and isn't slowing down? Other system failures are not seen until after the problem comes back. I put my car into the shop on 06/11/2021. Picked it up on 06/15/2021and not even 30 minutes later had to return back to the shop. Now my car is diagnose with larger problems with no reason except the sensor was leaking and insurance would not cover it. Now even the manager was unclear as to why. The only lights that will come on are the malfunction light (it looks like a transmission) and a hazard sign within lines (electrical throttle). They will come and go however the smell will not and sounds (sounds like your engine is about to cut off without warning) will not stop. It also sounds like it is hard to start up (manager referred to it as a misfire). Good way to have a accident without warning and I felt very unsafe. Only to pay $676 for the same thing occurring.
On 5/6/21, while the vehicle was running and stationary, waiting to turn left through an intersection on city streets, the ahr (active head restraint) randomly deployed in the driver headrest. My husband, who was driving at the time, thought we had been rear ended due to the loud noise it made and the force with which it hit the back of his head. The vehicle has never been in a collision and is up to date on maintenance. Researching the ahr online brought up dozens of articles about this problems occurring in Dodge Journeys (yr 2010- 2018) but it has yet to officially be listed for recall even though a class action lawsuit was filed for the issue. We called our local Dodge dealership and they informed us the headrest could not be repaired once deployed and that a new one was needed, quoting us roughly $575 to do so.
The ABS light came on and the skidding light came on and it said to check the AWD ivehicle was in motion on a city street and wouldn't go over 10 miles per hour.garage put testers on it said sensor was bad- we replaced it and then it happened again and the tester said it was the axle (left front). Replaced it- stopped again. Checked the wiring and the tester said it was okay but it is still stopping when I am driving it.
While driving a short distance, 36 miles, the Dodge starts to overheat. It has been in service three times for this issue and no diagnosis has been made. Upon starting the car, it shakes and after a minute it subsides within minutes of starting the oil temp jumps to 231 degrees or higher. I have had to drive with the heat on high in order to bring the temperature down and even with it on the lowest temp is still 226 after 10/15 minutes. This issue has been ongoing since July 2020.
The vehicle died after 4 years a new battery was put in and for the next 17 months the car has died 7 times and second battery was put in. There is a power drain which the dealer cannot locate. There is never an indication while driving of losing power, however, if the vehicle sits for more than 5 days it dies and must be jump started.
A D V E R T I S E M E N T S
- Greendale, WI, USA