This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car's passenger side headrest deployed while I was sitting in a parking lot. I was the only one in the car and hadn't touched anything. No crash and no warning lights beforehand.
I was sitting in passenger seat talk to my family. Vehicle was in parking and the head rest popped open. Causing my head to jerk forward. No one touched head rest it just popped open.
Driver seat headrest deployed. Thank god I was not in car when it happened. I noticed my head was uncomfortable driving when I looked I see it wide open!! I was not in a car accident or anything at all. I just got this vehicle July 2020! this is obviously a defect and a dangerous safety hazard!! thank god my kids and I were not in vehicle. I need the dealership to fix their defective vehicle immediately!!!
Started vehicle as normal. Pulled out of driveway on to residential street and head what sounded like something hard hitting the side of the vehicle. When I had the chance to stop and investigate it was noticed that the front passenger side headrest had deployed
- Irving, TX, USA
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Was driving down a new road at 35 mph with no potholes and my driver side headrest exploded and struck me in the back of the head. Now there are broken pieces within the assembly and it will not close back! it now pushes my head forward while consumer stated he reached out to Dodge/Chrysler dealership. Vehicle is not covered under warranty nor is there a recall for this issue.
I was driving home from picking my son up from school. After my son got in the vehicle and we began to drive off the front passenger side headrest deployed. We were just leaving the school campus and turning on to the city street in front of the school. We have not been able to put the headrest back into it's correct position. This happened on or around the 02.27.20. We did not have time to check into having it fixed/corrected before covid-19 hit.
Was sitting in a drive through and my passenger side seat headrest in front popped out! can not get it to go back on! this should be recalled I have seen several complaints on this!
After pumping gas I get back in my car to the drivers side head rest deployed. It was in park, I was not driving, there should be no reason this should of happened. Ive tried to put it back as stated in the owners manuel and it will not lock back in place. Ive called the dealership and this cost $500 or more to repair. Dodge needs to have a recall on this!!! if I would have been driving this could of caused me to get in an accident. This really needs to be investigated!!!
My children and I were stopped stuck in traffic on I-75 N in atlanta, ga headed to the North Georgia premium outlets when my daughter's headrest deployed while she was sleeping. The deployment of the headrest was sudden and caused her to wake up from her sleep. She stated that it was very painful and caused her neck and head to hurt.
Both of the head rests in the front have deployed and the plastic piece that holds it in place has broken into pieces. Both happened while car was stationary.
The head rest on my passenger side just popped off and needs to be replaced. It seems that the plastic breaks so easily. Also the plastic parts on the side of the two front seats break and crack so easy. On my car it's hanging in by a single piece.
Car was in park as it was being cleaned, we moved the front passenger seat and the headrest deployed. Unable to put it back in place the because plastic brackets that hold the metal pin are broken.
A D V E R T I S E M E N T S
- Fort Lauderdale, FL, USA