This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at any speed and when the air conditioner is on a terrible smell permeated the vehicle. This smell occurred several times. Dealer was not able to find what was causing the odor.
Engine has always pinged on regular gas - 5+ trips to Dodge for service and they never fixed the problem. At one point, they poured fuel injector cleaner in the engine which is something they tell you not to do when you purchase the vehicle. Air conditioning system completely shot at 50,000 miles in October, 2001. A month later, my rear-end went up at a cost of $1345. Two weeks later, my transmission went up at a cost of $1700. In June of 2001, my fuel pump went up at a cost of $216. I did not have any of these repairs done at Dodge although I purchased Dodge parts because they have never fixed anything without either screwing up something else or just not properly repairing the problems. I called their service department for repair prices and they were much higher than independent service shops. I wrote them for assistance with these repair costs but they would not assist me because repairs were not done at Dodge. They said I should have asked them for help first but I could not wait for a response from them because I needed my vehicle right away. I also did not trust them to properly repair my vehicle. Of course, my truck was out of warranty for all of the problems. I even took them to small claims court for the engine ping they could not correct and they brought in 4 high dollar lawyers, so, of course, iost the case. I have not yet had my air conditioner repaired. I am going to contact them to see if they will repair it with some financial assistance although I am not sure if I should trust them at this point. I have spent a total of $3,331 in repairs over the past 3 months and am not finished yet. What a lemon! they also could not perform a simple oil change properly-they did not replace the oil plug and the oil was leaking.
Dodge said their is a problem with the gas tank but would not repair it and the same goes with the air conditioning, they said there is a problem with the air system and I have researched this with several owners and mechanics but they again will not fix this.
Transmission had grinding noise on reverse, the air conditioner blew warm air and made a weird noise behind dash. Horrendous noise in rear, turned out to be the rearend (mechanic stated it had froze and exploded) no extended warranty, am having it worked on now.
A D V E R T I S E M E N T S
- Waterford, NY, USA