This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer owns a 1998 Dodge Ram pickup truck. He stated the bracket that holds the lower control arm on the right side broke. The dealer and the body shop said it looked like a defect in the metal. The body shop said the only proper way to fix it was to get a new frame. Chrysler said that because the car was out of warranty, they would not do anything about it.
- Fairmont, NC, USA
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- Fairmont, NC, USA