This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front tires are being cut by shock bracket. There is no stop to keep tires from rubbing against shock brackets while making sharp turns. This is a safety defect. Truck is equipped with factory rims and tires that are of specified size by manufacturer.
: the contact stated that the vehicle presented on going problems with the steering. Prior to steering failures, the warning was uncontrollable steering and pulling on normal road conditions. The vehicle was taken to dealers twice for alignment readjustments. The problem persisted causing an accident when the vehicle hit a pedestrian. The vehicle was checked by independent mechanic who observed a grove near the tire. The nature of the failure gradually became worse. The insurance company inspected the vehicle and determined that the problem was caused by a manufacturer defect. The bolt in the front shock absorbers extend over without safety stop and cuts into the bead of the tire right above the rim on the inside of the tire. The manufacturer was contacted and refused to replace tires and repair the vehicle, which was still under warranty. The manufacturers would not acknowledge that the problems was caused by a defect. The contact expressed that other complaints were made about the suspension as well online. The insurance company bear the cost of repairs to the vehicle and had the vehicle repaired at an independent mechanics. The insurance company also paid for another manufacturer defect concerning the steering, which the manufacturer also refused to acknowledge or repair. The problem with the bolt cutting into the bead of the tire above the rim still persists.
: the contact stated that the vehicle's steering was very loose and there was difficulty in keeping the vehicle straight. There was a distinct pull to the right. After the vehicle was taken to the repair shop for realignment, the vehicle began pulling to the left. The repair shop realigned the vehicle again, and determined everything was aligned to specifications. While at another repair shop where the brake rotor and alignment were checked, they determined that the castor was off and aligned the castor. After this service, the problem still persisted. The vehicle was taken to several repair shops who could not determine how to repair the vehicle. The contact inspected the vehicle's tires and found that the tires were getting chewed up on the inside right above the rim. The insurance Agency determined that the tires on the vehicle were oversized and recommended that they be replaced. If the problem still existed after replacement, the Agency advised the vehicle to be taken to the dealer's service department that specializes in troubleshooting defects.
4 shock absorbers are inadequate for size of vehicle. If vehicle hit a bump in the road, it will bounce all over, causing uneven tire wear, and loss of control.
When hitting a bump vehicle continues to bounce after hitting bump. Took to dealer, and had shocks replaced it, , but problem still exists. Please add VIN.
A D V E R T I S E M E N T S
- Savoy, TX, USA