This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Ram 1500. The contact stated that the front windshield defroster failed to operate whenever activated. The heater and air conditioner system would not circulate the air flow properly through the entire air vents whenever activated. Also, the heat and air conditioner would not blow the correct desired temperature. The vehicle was taken to an independent mechanic, who informed that the actuator motors, heater core and flap door actuator would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.
My 2003 Dodge Ram 1500 was in the shop for an A/C repair when they had to remove the dash board. About 3 months later a small crack appeared, followed by many more larger cracks. In 2 different parts of my dash board. The dash board continues to spider crack 9 months later. The dealer looked at it early on and never contacted me back saying it is a problem w/ these trucks. Nothing they will do about it. Treated me as if it was my fault. Blamed everything from the elements, the design, me and didn't care to help. My truck has been babied and has less than 60K miles. This is a defective dashboard/plastic and needs to be addressed. What's to happen if I am in an accident with airbags, this is my family vehicle...will this become shrapnel? as I read other complaints this has been an on going issue. Why hasn't this been addressed, my truck has never be in an accident! no reason for this to happen. Bad enough that the A/C failed at 51,000 miles at a huge cost but to end up with a broken dash is wrong!
2003 Dodge Ram 1500 blend/mode door 1 replaced in 2007 for $300 out of pocket expense unable to use defroster to clear car windows. Broke again 2010. No dealer assistance or manufacturer assistance. This is unsafe due to unable to clear fog or frost from windows while driving.
A D V E R T I S E M E N T S
- Jonhson City, TN, USA