The contact called on behalf of his wife who owns a 2011 Ram 1500. The contact stated that while driving at various speeds, the vehicle shut-off without warning. The contact also stated that the vehicle failed to start-up as needed after multiple attempts. Upon inspection, the contact discovered that the vehicle had a defective fuel pump relay. The contact called grissom Chrysler Dodge Jeep Ram (2920 w broadway, bunker hill, in 46914, (765) 689-7000) and was informed that the dealer was unable to sell a replacement kit since the vehicle was not under recall. The contact called the manufacturer and was referred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 102,000.

- Kokomo, IN, USA