This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was coming to a stop and upper ball joint on the left side popped out. It felt like vehicle hit a pothole. Front tire was out at bottom and top toward the center of vehicle. Also, steering wheel went to a 25 degree to keep it straight in road. This was second time this happened to right side. First time dealer fixed it. But, consumer did not want them to repair it again because problem was not being rectified. Consumer was trying to go through arbitration. This has happened on the left and right sides, consumer filed arbitration and it was ruled that Chrysler buy back the vehicle.
- Bonaire, GA, USA
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- Simi Valley, CA, USA