ANNOUNCEMENT: The Car Book 2018 is now online!

Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford C-Max Energi body / paint problems

body / paint problem

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2014 Ford C-Max Energi Owner Comments

problem #3

Dec 132018

C-Max Energi

  • miles


I bought this vehicle used in March of 2018. The 12 volt battery has completely drained numerous times the first month I owned it. About 10 - 12 times. Finally in April of 2018 I replaced the 12 volt batter to the tune of $155. I thought this would take care of the problem. It did for a few weeks. Then I would get up to leave for work and my battery would be dead again. I have been averaging 3-4 jumps a week to get car running. The battery was replaced yet again in July 2018. This week I have had to jump my car a total of 6 times in 5 days. I have been late to work twice. And two of the mornings the car did start it had been on the battery charger overnight. I was able to get to work these two mornings, but 4 hours later when I went out to go to lunch the battery was dead again.I am typing this on my lunch hour as I sit at my desk. Car is dead again and I can't leave. I read all the issues other owners are having that are just like mine and do not know why Ford has refused to issue a recall. I have to carry around jumper cables and a battery charger in my car and hope someone comes along to assist me. This car is unreliable. Then November 17 when we were in branson, mo for thanksgiving the rear tailgate latch failed. It has not worked since. I understand another of Ford's issues. We have adjusted the rear bumper pads per Ford's recommendation for that did not help. Now I have to take it in the Ford dealer on 12/15 and have that replaced to the tune of $358. How can they get away with issues with no accountability?

- Galveston, TX, USA

problem #2

Jun 222017

C-Max Energi

  • miles
There is a recall on door latch. Ford is making it impossible to get my car fixed because they will not allow the dealerdhip to order more than one set of parts at a time. The dealership must complete one work order before the next car's parts can be ordered, making it essentially impossible to make an appointment to get the recall issue resolved.

- Elmhurst, IL, USA

problem #1

Sep 242014

C-Max Energi 4-cyl

  • 300 miles
After rain, the sensor warning on my car went off almost continuously. There were no warning signs on the dashboard, and I ran a vehicle diagnostic test that claimed everything to be fine. I tried using my car hours later (by this time my car was dry and had been parked in an indoor garage). When putting the car into reverse or drive the loud warning sound again went off. Sometimes it is a continuous sound, other times it starts when I come to a stop at a red light or stop sign (even when there are no cars or anything nearby my car to would set the sensors off). The longest time the warning sound went off continuously was for a 30 minute. However, the sensor warning went off (on and off) throughout a 2 hour drive. There are a variety of speeds at which this has happened- when the car is not moving (putting it in reverse or drive), when slowing down to a stop from about 35mph, driving on the highway with no car nearby at 45-55mph. I have had my car for a month now, with 350 miles on it now. It is currently in the shop, but they could not get the car to reproduce the sensor warning sound or figure out which sensor or sensors are bad.

- White Plains, NY, USA

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