pretty bad
Typical Repair Cost:
Average Mileage:
23,150 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. not sure (4 reports)
  2. reprogram body control module (1 reports)
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2013 Ford C-Max Hybrid engine problems

engine problem

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2013 Ford C-Max Hybrid Owner Comments

problem #5

Mar 272017

C-Max Hybrid

  • Automatic transmission
  • 47,903 miles


I am SO, SO irritated. I saved hard to pay cash for what looked like (on paper) a great car. I picked it up 3/16 first tow was 3/27. Second tow was 4/5. I tried to return it, Carmax wouldn't take it back. Third tow 4/11. It was in the shop until 5/3. Back in the shop 5/22. Nothing but problems.

They disconnected the "hybrid" part of it and it ran without problems for a few months until the engine fell down while I was driving. I HATE this car. I am a single mom and this car has left me in some horrible spots.

I can't afford another and I can't afford to keep fixing it.

- frawleygirl, Sacramento, US

problem #4

Mar 202015

C-Max Hybrid Brown Interior 4 cyl-Hybrid

  • Automatic transmission
  • 8,000 miles

The engine shutting off has happened at least five times since I bought the car new. The first time it happened was only a couple of months after I bought the car. It happened again about 13 months later and then recently it happened multiple times during the month of March 2015. Each time it happened the car was towed to the Ford dealer I bought the car from for repair but the problem has never been fixed.

This situation is very dangerous and potentially life threatening if the car shuts off where there is no place to park it safely.

- Dick K., Hillsborough, NJ, US

problem #3

Mar 182015

C-Max Hybrid SEL 2.0L

  • Automatic transmission
  • 16,250 miles

I received a warning message "Stop now, pull over for safety". As this happened I noticed the car engine stopped running, I had no power to the gas pedal, while all electrical systems were still running. I was able to pull off the highway and get to the side of the road. The gas motor clearly shut down. Checked everything I could, then I called the Ford dealership on my car cell phone. During the call, everything including the car phone went dead. I called the dealership again on my cell. They said to call a tow truck. It was only about a mile from the dealership (just luck). They did get me right in (even though they were very busy in the service department). I was told it needed to have the body control module "reprogrammed". That (for now) seemed to solve the problem. Ford not giving an option.

The only other problem with this car was a blow out of a tire (sidewall). With Ford's better idea to not give an option for a spare tire and jack, they only supply an air pump and can of sealant. On a side wall blowout this doesn't help. Again called for a tow truck. It took 4 hrs. using Fords road side service (only 2 miles from home). Since then I purchased a new wheel and spare tire plus a jack. This takes up half of my cargo space but I can let this happen again.

- retired12312008, Boyertown, PA, US

problem #2

Jul 062014

C-Max Hybrid

  • CVT transmission
  • 8,384 miles

Purchased a used 2013 C-Max in March 2014, with7,000 miles. First noticed the car not getting the advertised MPG, as stated. Soon after our purchase we received a check from Ford stating the MPG estimates were incorrect.

First issue was a dead battery in July, had the car jumped and wrote it off as a user error, possibility a door ajar or something. In October 2014, again a dead battery, this time while the car was parked in the garage. Had the car jumped again, then took it in for service. Ford could not find anything wrong with it but did change the battery after we stated it was the second failure in 3 months. February 2015, while on the highway I first noticed the check engine light came on, only 11,500 miles on the car. While trying to check systems (oil, temp, etc.) I received a warning message "Stop now, pull over for safety". As this happened I noticed the car engine stopped running, I had no power to the gas pedal, while all electrical systems we're still running. I was able to pull off the highway and get to the bottom of the ramp, gas motor clearly shut down. Checked everything I could, then turned the car off and restarted. The car turned back on with the "Ready to drive" indicator on, and the check engine light still on, I was able to drive it home.

Took to Ford the next day, was told the car needed some software updates and there was a recall on a software application that needed updating. The tech drove the car, unable to duplicate the issue I experienced on the highway.

- Tom A., Antioch, IL, US

problem #1

Mar 182014

C-Max Hybrid

  • Automatic transmission
  • 35,000 miles

I don't own a FORD C-MAX HYBRID... I was renting it while my PRIUS was in the shop. Unfortunately for me, the night before I was due to return it, I was in an accident. I was doing my paper route and at approximately 3 a.m. I was turning onto a dark, quiet residential street when ALL OF A SUDDEN!!!!...

THE DASH WENT DARK, THE HEADLIGHTS WENT OUT, THE ENTIRE CAR SEEMED TO HAVE TURNED OFF!!! When I tried to hit the brake, it was stiff and when I tried to turn the wheel, it was locked into place. I was on a slight downhill so I FRANTICALLY TRIED HITTING THE START BUTTON, jerking the wheel and PUMPING THE BREAK, but I had to BRACE MYSELF as the car coasted right into and over a curb and FLEEEWW! Through the bushes and landed on top of a small tree! If there had been a house there, I would have crashed into it, I literally flew 2 inches past a light pole!

I was mortified, having just seen my life flash before me. The rental car company estimated $8000 in repairs, surprisingly it was mostly cosmetic damage, The entire under fender was ripped off while the tow trucks were pulling it out off the tree.

The craziest part... that after 10 minutes of pushing the start button the car turned back on as if nothing had happened! No warning lights, no warning message of the center screen. Now, my insurance is putting me at fault, it doesn't even seem like the rental company or my insurance even believes me. There are no recalls out for the C-Max related to engine or electrical failure so I'm skewed. I almost died, and I will never drive another FORD, EVVVER!

- blondieonamission, El Dorado Hills, CA, US

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