really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,427 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford E-250 steering problems

steering problem

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2003 Ford E-250 Owner Comments

problem #1

Sep 152004

E-250 6-cyl

  • Automatic transmission
  • 30,427 miles


A Ford 2003 van, with 30,000 miles experiences a steering failure, when the pitman arm broke off the bottom of the steering box. It cleanly sheared off a shaft of metal which is 1 1/4 inches of solid steel. Since the driver was operating at low speed on the ramp of miami international airport, he struck a barrier with minimal sheetmetal damage. The driver reported that the steering wheel was spinning freely in his hands at the time of impact. I reported this to Ford, who's staff determined that the shaft did not fail due to manufacturing defect. Had this vehicle been at highway speed on a major roadway, the cause of the accident would not have been so clearly obvious. And surely a fatality would have been involved. I retained the broken part. I believe this is an incident which should be reported. Ford determined that striking the barrier caused the metal to fail. However the impact was minimal and though a centered impact on the front of the vehicle the airbag did not even deploy.

- Miami, FL, USA

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