This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have coolant entering in to one of the cylinders. This is a design flaw by ford. Now my veichle is not starting because it seased up and sitting in a repair shop and need a engine swap with a cost of $80
Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident. The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After I started noticing rough idle and white smoke from exhaust my check engine light came on. Took to Fayetteville Ford in Fayetteville Ga to diagnose and repair. They told me that they discovered coolant in #2 cylinder, a well known and documented design problem, and the only fix was to replace the engine at a cost to me of $9000!
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the cylinder and that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was out of warranty and that there was no active recall on the VIN regarding the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 77,000.
- Chatsworth, CA, USA
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The check engine light gave codes P0302 & P0316 and I had noticed the coolant level being low. After doing some research, I see that Ford issued a TSB 22-2229 as the fix for the problem which includes a new engine block because of a poor design for the coolant flow causing the block to crack. This should fall on to Ford to repair rather than people that expect and need their vehicle to last.
Check engine light comes back on after several return trips to repair shop and several thousand dollars in repair cost. Issue is misfires. Plugs and coils have been replaced several times, as well as starter sensor but the problem persists. I understand this is an ongoing issue with countless 2017 Ford Edge owners. Not only is it costly, but the main issue is with safety as the engine may lose power while in transit, risking a hazardous situation for the occupants of the vehicle as well as other vehicles on the road. Just last week I brought the vehicle for yet another cylinder 1 misfire, to a different shop. It cost me $585 to repair. Two days ago the same cylinder started misfiring. Bringing it back to the shop yet again.
So the ecoboost engine in my 2017 ford edge has coolant intrusion in #1 cylinder at about 120,000mi which apparently is a known defect and happening to many others with ecoboost engines from 2015 to 2018. Yes available for inspection upon request. Safety? I don't know what happens if I keep driving which I have to because the recommended fix is a replacement engine which is $8,050. I've read many other comments from other people who are also stuck paying for a vehicle they can't or shouldn't be driving. Yes confirmed by a dealership service department. No not inspected by manufacturer, police, or insurance representative. Yes check engine light came on months ago when first checked out by same dealer was told I needed a powertrain control module. Please make ford take responsibility for this. Everyday people can not afford this and leaves us basically screwed.
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 43,200.
2017 Ford Edge 2.0 Ecoboost engine failed. Car is 6 years old and two shops have confirmed it needs to be totally replaced due to coolant intrusion. Currently still drivable, but is burning through Coolant and per dealership can be a fire hazard. Confirmed by Ford dealership. Check engine light turned on and car has 72,000 miles.
I have a 2017 Ford Edge, and the check engine light came on while driving. Per the Ford dealership service dept, there is an internal coolant leak into cylinder #2 causing engine to misfire. Also, coolant is mixing with the oil. I was told I need a new engine. Ford dealership said they were seeing many others with the same issue. Please hold Ford accountable. This is creating a serious financial hardship for me and countless others.
I bought a brand new Ford Edge in 2017 with a warranty of 5 years and 60,000 miles. Several weeks ago, my car turned the engine light on and began having difficulty staying on during idle time and at stop signs. Immediately, I took it to the dealer and they diagnosed the problem of a leakage of coolant into the cylinders. They quoted me for an amount greater than the trade in value of the vehicle. From my online research, other customers are having the same leakage recurrent issue for Ford Edges between 2016-2023. The dealer could not tell me the reason behind this leakage causing the engine to overheat. This coolant leakage happening to a lot of their vehicles is putting individuals in danger of fire, explosion, or the vehicle stopping at any movement even while driving. There is absolutely no indication that this leakage was caused by poor maintenance or excessive wear and tear, and this is a recurring issue on their cars. I am afraid to drive the vehicle and cause an explosion or a fire on the road. However, Ford dealerships across the country are sending individuals on their way with defective engines without addressing the reason why new cars are having coolant leakage and having to replace the entire engine. It is Ford's responsibility to acknowledge defective parts and stop putting customers in danger. The component Ford is saying needs repair is the long block and it can be available for inspection if needed.
The motor is liking oil to block and smoke come out from the back. And it lose power. The insurance said the a manufacturer defolte. I have paid $2000 for insurance and now the companies or the insurance want to fix it. Please help me.
Had oil change on [XXX]. [XXX] check engine light intermittently came on, vehicle runs rough and rattling noise under vehicle, then vehicle was blowing smoke out of exhaust. Took to dealership ran oasis TSB[XXX]. Found that underbody shield was loose from worn retainers. Also, removed spark plugs found coolant present in multiple cylinders. Required engine replacement. Ford Service bulletin 22- gave specific instructions on oil changes to this model vehicle to avoid this issue. My cousin in Roanoke VA has the same 2017 Ford Edge and had the same issue resulting in complete engine replacement. Also heard several other people in different areas had same issue of coolant present in cylinders with their Ford Edge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My check engine light came on, took it to the dealer for an inspection, The code was p0302, miss firing of Cylinder 2. The dealer did the inspection and I was told I need a new engine because the coolant is leaking into my engine and there is no way to fix it unless, i get a whole new engine. Ford told me I could keep driving the car until the check engine light flashes at me, when that happens the car is dead. I google this issue and it turns out there is an issue with the ford engine that is 2.0 liter Ecoboost, but there is no recall on the engine, which is something major and a car with only 35,000 should not need a new engine.
The check engine light went on so I took it to the Ford Dealership. They couldn't find an immediate problem so they scheduled me for an appointment the next week. I dropped the car off today and they had it all day, finally dropping the bombshell that there was a coolant leak into cylinder 2 and I need an entirely new engine for $7k or I could sell my car and buy a new one. I'm still in shock and am doing research and apparently this is a HUGE documented problem: [XXX] and [XXX] I have been saving money to take my [XXX] parents and my 13 and 9 year old sons to Ireland in July and I am beside myself because now I can't afford it. Please don't let Ford get away with this. My car is 6 years old with 70k miles on it, I shouldn't need a new engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Check engine light keeps turning on and off, took it to Ford to get diagnosed. There-??s a coolant leak into the cylinder 2 causing a misfire and a cracked gasket. Whole engine needs to be replaced to fix this issue, over $6500 worth of repairs that I cannot afford and Ford won-??t help with costs. My car is still currently drivable but isn-??t safe to drive long distance as it could break at any time while I have myself and 16 month old child in the vehicle. I have a website with other Ford Edge owners having the same engine issue and needing to replace them. This is the link; [XXX] Please hold Ford accountable to announce a recall on the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinders #2 and #3 and a failed engine assembly. The contact was informed that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,963.
Coolant in engine. Purchased used, put 3500 miles on car. Now 110208. Sitting at ford dealer, waiting for response from dealer who sold it to us with known issues. Took car in because heater was not working. There were not any warning lights on.
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant loss. The dealer performed a coolant pressure test and determined that coolant was leaking into the head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The contact stated that the vehicle was previously taken to the dealer for the recurring failure; however, the cause of the failure could not be determined. The dealer had previously replaced the spark plugs, but the failure persisted. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 27,425.
A D V E R T I S E M E N T S
- Crown Point, IN, USA