This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was coolant entering the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
Check engine light indicates cylinder misfire. Repair folks assume its spark plug related. Coolant is leaking into the engine causing this and by the time it is figured out the engine needs replaced! It is a known and well documented problem with these vehicles. I believe that FORD should be held liable for the cost of these engine replacements. It appears to happen around 60-65k miles. Unfortunately, owners of these vehicles are unaware of the issue until it happens to them. This is exactly what happened to me and I did research after the fact. I would implore for FORD to issue a recall and pay for these new engines.
After taking my vehicle to the shop, it was discovered that engine coolant is leaking into cylinder 3 causing a misfire. Was told that I will have to replace engine with 94,000 miles at a cost of $8500 of my own money. There is a TSB out there, but it is not covered by Ford. Extremely frustrating.
The contact owns a 2017 Ford Edge. The contact stated while parked in the driveway with engine running, the contact noticed and abnormal rattling sound coming from the vehicle. The contact drove the vehicle to the dealer where it was diagnosed with a cracked flex plate. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.
Leak in the eco booster coolant system of my 2017 Ford Edge. Our local Ford dealership, Riverside Ford, will not return our calls and have given a ridiculous timeframe of 3 months or more before they will even look at it.
- Macon, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Engine encountered cold start misfire code $105.95, cylinder 1 misfire and misfire detected on startup, PO 301 and 316. Coolant leaking into cylinder, Ford TSB 19-2208 is to replace the Long Block Engine Assembly. Engine has 93511 miles and is not covered under warranty, will cost an exorbitant amount to replace. Ford should issue a recall due to the severity as this effects many different model engines.
Bought vehicle new at a dealer, never one problem and every service completed at the dealership. No warning, 2 days ago I went to start my car and it idled then shut off. Check engine light popped on, quickly after another screen popped up and said coolant above temperature. Immediate drove a mile to the ford dealership to be advised they could not see me, but maybe get to it next week. But, I should.not drive it off the lot. Long story short, had it towed to my home dealership about 120 miles away, they looked the following day only to advise coolant was leaking into the engine and this is a known issue! Of course, warranty expired 5k miles ago ( 5 months) and they are asking me to replace the entire engine at my cost for about $8500! The car is just over 4 years old, 2017 edge. I also find it hard to believe that I just did the 80k mile service 3 weeks ago and somehow nothing was wrong at that time. Still owe money on a car that I either can't drive or have to pay $$$$.
Known and reported by many others issue regarding coolant intrusion into engine cylinders, making engine inoperable and requiring complete replacement.
I believe the component that is causing the intermittent issue is the throttle body, however the issue is very hard to diagnose as it is very intermittent. There has been another case on the same engine (just a different year) that I have found online. While entering a highway on multiple occasions now, the vehicles engine entered a limp mode, and the entire dash had lit up with service messages. The Wrench, Check Engine, Service AdvanceTrac, Blindspot Monitoring, and many more lights were present. This is unsafe because in both situations I was unable to accelerate to get out of the way of oncoming traffic let alone safely pull my car to the side of the road. In one instance I had to pull off on the only shoulder I had just as I was entering a major highway and ended up being half in the lane of oncoming traffic on a bend where oncoming vehicles could not really see me stopped. Ive been at a dealer twice, and there are no codes present, the issue goes away after a simple vehicle restart.
1. The engine assembly failed, the vehicle is at the repair shop waiting for a new engine. 2. When starting the car, there was white smoke pouring out of the car 3. Ford and 2 other repair shops have confirmed the issue, coolant leaking into cylinders 4. Vehicle has been inspected by Ford, they are the manufacturer of the motor 5. The check engine light came on, however that was after the white smoke was coming out of the exhaust(not sure where it was coming out from, my garage was filled and the odor was foul)
MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER. I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS. ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED. Daytona beach Automall DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $5500. THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS. NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY. FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.
P0303 Code. 3rd cylinder misfire. Not spark or injector related.. vehicle only has 46k miles. Coolant seeping into cylinder. Known issue on ford forums. Required engine replacement. They need to make a recall.
2017 Edge titanium at roughly 70k miles had check engine light come on then engine coolant temp light. Checked coolant and it was nearly empty. Filled up and within one day it was back to low. Took to two places and both said head gasket issue, with coolant seeping into engine. Both said long block replacement required. This long thread is exactly what happened and seems to be a consistent issue which is very poor on Ford-??s part - https://www.cargurus.com/Cars/Discussion-t57176_ds1047694
Sparks and coils were missing and replaced multiple times. Brought vehicle to Veterans Ford in Tampa, FL, and coolant is leaking into the cylinders - they have advised this is a known issue, and no fix is in place. Required a new engine on a 5 year old vehicle with 85,000 miles.
My engine light came on for the first time on a Thursday, Jan 13, 2022. I had an appointment for an oil change with an independent service center on Saturday (1/15/22) & asked them to do a diagnostic check prior to the oil change. They found a code for PO303 Misfire on cylinder 3. They recommended a coolant pressure test per TSB 19-2208. The test was done the following Monday (1/17/22) and they found coolant leaking into cylinder. Replacement of the long block engine assembly per TSB 19-2208 was recommended. Engine was replaced by independent service center (completed 1/25/22). My safety & the safety of others was put at a high risk with this defect in the engine. When the coolant pressure test was done, it took less than 1 hour for all of the coolant to leak into the cylinder. Prior to my engine light coming on, I had no indication of any issue. However, Ford was definitely aware of this issue, since they issued the TSB on June 26, 2019. A vehicle that is less than 5 years old should not need a new engine.
In early December, the vehicle was at approximately 80,000 miles and scheduled for an oil change. A CEL illuminated the day before the oil change. Firestone changed the oil and advised that two codes came on during a code scan: P0302 and P0316. I made an appointment at Complete Car Car for their first available appointment a week out. In the intervening week, the vehicle had a rough idle for the first thirty seconds after startup. The second mechanic pulled the same codes and put a scope into the engine. The scope confirmed that there was a crack in the No. 2 cylinder that was allowing coolant into the engine. They advised that the car would likely need a new engine. They provided TSB 19-2346 and recommended I take the vehicle to the Ford dealership for further investigation. Classic Ford states that the vehicle will require a new engine at a cost of $7,500. Dealership cautioned against any additional miles being put on car, since a failure could result in damage to transmission. Will ask dealership for photos of damage engine components, but current engine will be kept by dealership once new engine arrives.
A warning lamp for the power train came on while traveling on the highway (Wrench indicator). We stopped to check the owners manual for the meaning of the wrench indicator. After seeing it was for the power train, we started back up and headed towards Edgefield (where we live) and get to the closest Ford dealer. After starting the vehicle back up, the warning lamp was no longer lit. While accelerating to highway speeds entering the highway, the engine flex plate gave out and all power from the engine was lost. The vehicle still kept power to the electrical systems (Power steering, A/C, lights, etc.) but no power was being pushed to the wheels. Had the incident happened at full highway speeds, it is unknown what damage could have occurred. This is the assumption from myself due to the symptoms provided from the vehicle at the halt. Symptoms include: Grinding/Rattling sound from the rear of the engine, sounds more prevalent at idle and when shifting into gear, loss of power to wheels, and no other systems have issue after incident. Vehicle is currently at Herlong Ford (SC Ford Dealer) awaiting diagnostic and possible maintenance after the incident. I would assume the vehicle would be available for inspection upon request. After conducting research, we are now aware of a known recall on this specific vehicle for its age and time of manufacturing. The owned vehicle falls into the criteria for the recall but it is unknown why it is not noted on the vehicle history/Ford recall center. The vehicle was manufactured at the Oakville plant, falls within the recall years 2013-2018, and has shown all symptoms pertaining to the recall that is open on other vehicles.
head gasket engineering defect - failed. - coolant leaking in cylinder - engine cracked - only 67,000 miles - was under warranty on years but over on mileage by 7,000 - refused to assist with cost of replacing engine - out of pocket cost close to 11,000 - 2,000 (recouped 1500) was for diagnosis from local garage and 9,000 for engine at Ford Dealership. No assistance with rental car, as well. Replacing engine lead time is 3 months! This is the only vehicle in household. Ford is aware of the engineering defect - has recently revised engineering to correct - a recall should be performed on cars from 2016 thru 2018 with Ford. The consumer should NOT be responsible for an engineering defect. These problems can surface as quick as 20,000 miles. Again! Coolant leak in cylinder destroyed the engine. Where are the Technical Service Bulletins on these vehicles!!? Prestine maintenance records follow this car - no fault of consumer - this is 100 percent Ford's fault. These need to be recalled immediately before a fatal accident occurs.
A D V E R T I S E M E N T S
- Chana, IL, USA