The contact owns a 2008 Ford Escape hybrid. The contact stated that while idle or driving at various speeds, the vehicle shut-off as the stop safely now warning message appeared on the instrument panel. The contact stated that the vehicle resumed normal operation after waiting for approximately five minutes. The vehicle was not taken to a dealer to be diagnosed or repaired. Upon investigation, the contact discovered NHTSA campaign number: 14V526000 (hybrid propulsion system) which he linked to the failure. The manufacturer was notified of the failure and informed him that the vehicle was not included in the NHTSA campaign. The manufacturer offered no further assistance. The failure mileage was approximately 191,000.

- Burlington, MI, USA

The contact owns a 2008 Ford Escape hybrid. The contact received notification of NHTSA campaign number: 14V526000 (hybrid propulsion system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.

- Biloxi, MS, USA

2008 Ford Escape hybrid. Consumer the safety recall for when engine goes into "idle" mode and does not respond to throttle inputs when a fault is detected with the motor electronics coolant pump, was not being fully address by Ford. The consumer stated the real safety issue was the software that triggered the engine going into immediate idle mode. Future failures of the motor electronics coolant pump would trigger the engine going into the immediate idle mode. The consumer believed the appropriate fix would be to change the software from going to immediate idle mode to going to idle mode after a delay of a period of time or when the vehicle's speed is zero whichever occurs first. Recall # 14V526000.

- Lexington, MI, USA

The contact owns a 2008 Ford Escape hybrid. The contact stated that while driving at approximately 70 mph, the vehicle stalled without warning. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 14V526000 (hybrid propulsion system). The failure mileage was 28,000.

- Marysville, MI, USA