10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Ford Excursion exhaust system problems

exhaust system problem

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2000 Ford Excursion Owner Comments

problem #1

May 182007

Excursion 4WD 10-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

I own a 2000 Ford Excursion with a V10. While driving home from my son's track meet in a construction zone on I94 in mount clemens Michigan during rush hour I had a spark plug blow out. We (my wife, my son and I) were moving about 10 miles an hour in the construction traffic when we began to slowly speed up. I accelerated and boom, there was a very loud sound of knocking. I nearly hit the dividing wall it scared me so bad. I was able to pull over about 150-200 feet ahead through the construction barrels. I opened my hood and discovered that one of my coil packs was sticking up a few inches and broken. I called my insurance company (usaa) for roadside assistance. Within an hour and a half they sent a tow truck and had me towed (about 7 miles) home. The next day I was able to better inspect what had gone wrong. The motorcraft spark plug had completely un-threaded itself and the compression of the motor turned the spark plug into a projectile that completely demolished the coil pack. The coil pack snapped from its retaining bolt and was beating against my fuel rail. Luckily I was able to pull over as soon as I did because I could only imagine if I had been in an area where I was traveling the actual 70 mph speed limit and the damage to my fuel rail could have been disastrous possibly causing a fire. I contacted russ milne Ford in clinton twp Michigan about this issue and they stated that it would cost over $1000 to replace the head and that it was caused by the threads on the head or improper torquing of the spark plug. I found that amazing since I had my truck serviced by them about a year before because of an slight engine knock that I had on the passenger side of the motor along with a few other minor things. They never were able to find the cause of the "engine knock". unfortunately for me the engine knock was a sign of the pending failure that I wish had been discovered before the blow out. No repairs yet.

- Chesterfield, MI, USA

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