really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Excursion drivetrain problems

drivetrain problem

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2004 Ford Excursion Owner Comments

problem #2

Sep 282005

Excursion 8-cyl Diesel

  • Automatic transmission
  • 2,700 miles


I own a 2004 Ford Excursion which has on two occasions failed to start and was towed to fairview Ford. The first occurrence the dealer replaced the camshaft sensor and reflashed the computer. The second incident the car was also towed by roadside assistance from my driveway. The tow truck driver was also unable to start the vehicle. I was contacted later in the day by my service advisor saying that the vehicle started fine and they were unable to duplicate the problem. On a third occurrence the vehicle stalled in a parking lot and would not restart for my wife. After shopping for approximately 45 minutes my wife returned and was able start the vehicle and it was driven strait to the dealer. The dealer was again unable to duplicate the problem. I have also given fairview Ford six attempts to fix misaligned doors that are visibly misaligned and cause the door to have to be slammed to close them. The doors were misaligned when purchased and the dealer is unable to fix them. At one point after the dealer tried to align the front drivers side door I could stick my fingers in between the door and the body all the way to the outside with the door closed. The vehicle has been in the shop a total of 35 days and now has 16K miles. My wife is afraid to drive the vehicle with my three young children for fear of stalling and causing an accident.

- Redlands, CA, USA

problem #1

Mar 312004

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • 500 miles
Vehicle has had a vibration since it was new. Have put 4 different sets of tires and 2 different sets of wheels and vibration still exists. Ford has tried to narrow down where vibration is coming from, but the dealership is at a loss. Keep pointing their finger at the tires, however the dealership balanced the tires themselves and agreed that the vibration still exists.

- Harrisonville, MO, USA

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