This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After parking in the driveway, went to a neighbors house, and consumer heard the alarm going off. Rushed to see what was going on. Consumer noticed the vehicle was on fire. The fire completely consumed the vehicle. Also, the house caught on fire. The fire investigators report determined part failure in the engine department. The vehicle was totaled.
I own a 1998 Ford Expedition with a 5.4L V8 engine. I have it serviced at diers Ford in fremont, ne. The vehicle had been driven 2 hours at normal highway speeds when a loud pop was heard followed by rough engine operation. Upon inspection, one of the spark plugs had blown out of the passenger side cylinder head stripping the threads out of the head as it went. Upon towing the vehicle to my dealer, I was given an estimate of $3,000 to replace the head. I have given the dealer permission to have the head replaced but have been told it will not be until late February until they can even get a head to replace the damaged one. To this point they have let me use a loaner vehicle but have now told me they will no longer provide me one. Thus, I am out of a vehicle for at least 8 weeks.
Vehicle caught fire while parked in the driveway. Owner contacted the fire department. Owner says that there was no modifications made to the engine. Vehicle was perfectly fine prior to the fire. Provide further details.
Without warning vehicle stalled. Consumer had to coast off the road. Consumer had the vehicle towed to the dealer, and mechanic determined that engine head gasket failed, causing the engine to malfunction. Both head gasket blew and needed to be replaced.
- North Hills, CA, USA
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Consumer states the engine has been replaced with a remanufactured engine 3 times once being due to a faulty connection rod, and an out of balance crankshaft, the serpentine belt, thermostat and gasket have also been replaced, also, the engine light was illuminating, dealer replaced spark plugs.
A D V E R T I S E M E N T S
- Baltimore, MD, USA