This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving on with family at posted 70 mph speed. Car lost all power with no warning light or error codes. I had no power steering or power brakes. I managed to pull steering wheel to get off hwy. I turned key off. The car started right back up with no problem. Drove another 2 miles with same results. It was night and out of town. The car started right back up with still no error codes. Drove home with no problems. Took in to mechanic next day with no help. Was told to bring in when service engine light comes on. They can't fix with no idea why and still no error codes. Left there drove towards home died again on way home in town. No error codes.
The contact owns a 2003 Ford Expedition. While driving the vehicle at any speed the contact noticed it would suddenly stall without warning. The failure was not diagnosed nor was the vehicle repaired. The current and failure mileage was 97,000.
Why is there no warning light, or signal of any kind when the PCM fails? our PCM failed, which caused our catalytic converters, 02 sensors, & fuel pump to fail. Our ignition coils had to be replaced. Would have been nice if a warning light came on the dash. This has caused our Expedition engine to randomly shut off while driving countless times! I have miraculously been able to maneuver my Expedition to the side of the freeway &have it towed eight times without killing myself, my family or any one else! we have had odd electrical and performance problems since August of 2002 when we purchased it. Not one Ford mechanic (3 different dealerships) could ever diagnose or repair issues. Because there is no warning light/code when the PCM is out, the damage snowballs. There are no computer codes, or warning lights to show up on the dash board when the PCM is out, which befuddles the mechanics. We are literally $5,000 in the hole so far! Ford dealership "repaired" our Expedition by replacing the PCM ($1,300). 48 hours after they replaced the PCM, and 18 miles after we drove Expedition off the Ford lot, the "service engine soon" light came up on the dashboard -for the first time ever! we drove back to the Ford dealership, and he said for $3,400 plus tax he could replace our new catalytic converters in "bank one" that were destroyed again, & the "bank two" converters which are now very weak, not up to spec. The driver's seat motor that has been fickle since Aug of 2002, stopped working when we went to pick it up, so I can't drive it, because I can't reach the gas or brake pedals. $800 will fix that, Ford says. If you google "2003 Ford Expedition eddie bauer engine shuts off randomly", thousands of people are reporting the same issues. Until someone crashes and dies, I don't think Ford cares. The consumer also stated the vehicle had electrical problems. The consumer stated the driver's seat motor stopped working while being serviced at the dealer, there were problems with the windows as well.
- La Canada Flintridge, CA, USA
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- Azle, TX, USA