This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Camshaft roller bearings seized and scored the camshaft, requiring a top end replacement. The vehicle had less than 95000 miles. This the second Expedition requiring this engine work. My first Expedition required a complete engine replacement due to the same issue
Upon engaging the cruise control while in motion at 65mph (highway) and going up a bridge the vehicle accelerated with accelerator being stuck on the floor (bottomed out) braking became ineffective at that speed. After a major effort was able to pull over. Putting in neutral made the vehicle idle at very high RPM, did not disengage the accelerator. Only after shutting the engine off in N and putting the vehicle in P followed by restarting solved the issue. Second time this occurred was at 55mph (local highway) flat road, same observations. Briefly disconnecting and reconnecting contact did not solve the problem. Very high idle in N and only after putting the vehicle in P after shutting down, the phenomenon was resolved. Only observed while using cruise control. In both conditions road was dry with no precipitation
The contact owns a 2011 Ford Expedition. While driving 30 mph, the contact lost control of all functionality except the brakes. The contact stopped the vehicle, kept the engine running, and waited a few seconds before attempting to drive home. There were no warning indicators illuminated. The vehicle was taken to future Ford Lincoln (650 automall dr, roseville, ca 95661, (888) 656-7577) and they refereed the contact to the manufacturer. The manufacturer referred the contact to NHTSA to file a complaint. The vehicle was not diagnosed or repaired. The failure mileage was 152,204. The VIN was unknown.
I was driving 70mph on hwy 290 when my car suddenly downshifted to first gear and then the wheels totally locked up. This caused me to start sliding sideways down the road until I came to a stop. It turned out that a computer module regulating shifting had gone bad. This also caused my transmission to go out and need replacing.
The contact owns a 2011 Ford Expedition. While driving at various speeds, the engine shook uncontrollably without warning. The failure occurred whenever the brake pedal was depressed. The dealer stated that the vehicle was built with a faulty engine. The manufacturer was notified, but offered no remedy. The VIN was unavailable. The failure mileage was 131,476. Updated 02/05/16
The contact owns a 2011 Ford Expedition. The contact stated that while coming to a stop, the vehicle jerked and made an abnormal noise coming from the engine. The failure recurred several times. The vehicle was taken to the dealer where the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.
We were driving on 95 when we heard a thud-type noise. We thought we had a flat tire, but then the vehicle would no longer accelerate. We were able to get off at the exit that was immediately upon us and safely pull off on the side of the road. We did not have any flat tires. The vehicle would still turn on and run (so we knew it wasn't the alternator), but it wouldn't accelerate. The Ford dealership informed us it was the mextronics electronic portion of the shift mechanism and valve body in the transmission. They said that this type of problem could not have been prevented and it does not happen often.
After the vehicle hit 5,000 miles, we started noticing a decrease in our fuel efficiency. Around that same time is when we also began having problems with our transmission. When driving at low speeds, between 30 mph and 40 mph, the rpms oscillate up to +/- 250 rpms. Between those speeds, the engine is constantly revving up and down while driving. We have had our vehicle serviced by Ford on six different occasions, the problem was recorded and documented on their computer systems, but has not been fixed. We currently have around 11,000 miles on our vehicle, and no resolve for this problem.
A D V E R T I S E M E N T S
- South Jordan, UT, USA