really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,446 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Expedition seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Expedition Owner Comments

problem #2

Jun 302013


  • 9,311 miles


The contact owns a 2012 Ford Expedition. The contact stated that the air bag warning light was continuously illuminated and heard a sound when the wheels were turning. The failure recurred multiple times. The dealer diagnosed that the air bag harness and shocks failed and needed to be replaced. The vehicle was repaired; however, the failure with the shocks recurred multiple times and were replaced multiple times. The contact took the vehicle back to the dealer because she assumed that the vehicle had included the restraint control module and the safety belt minder per the vehicle's owner manual. The contact could not understand why the vehicle had not been beeping as usual to notify her when an occupant was unblocked. The dealer and the manufacturer informed the contact that the rcm had not been manufactured with the vehicle, even though the manual stated that the rcm was included. The dealer then identified that the passenger air bag needed to be replaced and that was what caused the series of beeping sounds. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,311.

- Naples, FL, USA

problem #1

Sep 262012

Expedition 8-cyl

  • 7,581 miles
Stopped at 0mph. Witness in car behind. Foot on brake. Touched accelerator normally. Heard noise. Car took off at high speed. Hit wall approx twenty feet away. Both front airbags deployed. No one in passenger seat. Seat belt on, per driver, witness who helped driver thru window, and examination of seat belt by inspector. However edr read seat belt as not engaged. Brake read as not engaged, however edr also read vehicle at 0mph. Accelerator 0% at 3.5 seconds prior to impact, initial acceleration 23% three seconds prior to impact, 99% 1.5 seconds prior to impact. Engine rpms data may not be appropriate. Multiple vehicles using remote controls at nearby gate. Updated 12/27/12 updated 21/31/2012

- Rancho Mirage, CA, USA

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