This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When shifting from park to drive or reverse, the car slams into gear and jolts the entire vehicle, sever times while going up a steep driveway at a low speed it slips and grabs into gear, while driving into my home complex the speed is 25 MPH so if i have my foot on the gas no problem but when i coast and let my foot off the gas it will clunk super hard like it almost went into reverse or something because the jolt was that severe, same thing will happen when i accelerate onto the freeway and then let off the gas, I don't think this is SAFE at all, pretty scary to be honest. I have a 2020 Ford expedition.
Panoramic moonroof suddenly exploded in a car wash during the high pressure air drying. Thankfully the sunshade was closed and my 3 children sitting in the middle row were not sprayed or hit with the shattered glass, water or air from the car wash and were not seriously injured. Ford clearly knows there is a problem, and I-??ve watched numerous news stories about exploding moonroofs and I want to know if NHTSA will re- investigate this known problem and huge safety risk.
While I am driving, or stopping to turn or at the red light the engine turned off completely, and a warning signs will display telling me to restart my car again, it is very scary abd dangerous. It happens 3 times so far where I have to turn on my warning flash lights, so cars behind me could pass me or wait until I restart and drive again. It happens with no warning
My check charging system light came on at a drive thru and the truck put itself in park and shut off. I tried to start it back up and wouldn-??t start but the starter keep trying which lead to an electrical fire and the only way to get it to stop was to disconnect the battery. I was not even able to get the truck in neutral to push it out of the way. Even following the steps that it says by pressing both the brake and gas pedal and moving the knob. It would just go back in park. I had to have a tow truck to come remove my truck out of the drive thru is was blocking. My concern is that if this happened in a garage while using the remote start, it could-??ve completely caught fire had not, I-??ve been paying attention.
- Sarasota , FL, USA
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I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
My SUV had shudders and vibrations while making turns. I took it into a local Ford dealer and they couldn-??t find the problem. They said they did an -??engine relearn-?? and that I should drive it for one thousand miles to see if it gets better. I drive it to Kentucky from Wisconsin and back; the problem got worse. I took it back in to the same dealer and they then figured out that it was the front differential and it needed to be completely rebuilt and the cost would be $3200!
Muffler and exhaust pipes have gotten rusted. I only have 37k miles on it. Is this a defect from manufacturer? I have many other cars but not rust over 100k miles.
Driving on freeway and slowed down due to traffic and trucks ahead. Got over into left lane, accelerated and vehicle stalled then jerked forward. Wrench light came on. Got off the freeway, turned vehicle off and waited 5 minutes. Another time was driving up the grapevine to LA, vehicle stalled and again quickly accelerated forward. I got off the freeway to allow the vehicle to rest. Third incident, driving on freeway, wrench light again appeared. When taking long road trips, I must stop every 2 hours in order for vehicle to not stall and to eliminate having transmission issues.
2020 - Expedition collision avoidance should be investigated. Background: 05-08-21 Traveling south at 6 pm near Oxford Michigan on M-24 (grassy-median 4-lane highway) at the posted 55 MPH limit in clear weather. Ford Co-Pilot360 & 360 Assist active with 360 deg camera. Speed control set to normal mode with -€œcollision avoidance-€ set to max and auto braking. I am (1st car) in the right lane with a 2nd car following also in my lane. A 3rd car (waiting to enter the highway) stops ahead (on right- from west) at an intersection where left turns (north) are prohibited. That 3rd car safely turns right (south) in front of us quickly crossing both active southbound lanes and over into the short left turn-around lane north. That 3rd driver had cleared the two active lanes quickly and safely. As our vehicles approached him we had an open traffic lane on our left, a clear shoulder to the right and nothing in front of us, no safety issue yet. Issue: When I drive past that 3rd vehicle my Expedition dashboard shouts -€œcollision warning-€. My vehicle applies the brakes while my 360 degree cameras ignore that a car is closing fast behind me. I need to accelerate and do it now! I-€™m shocked to find that flooring my gas pedal or even pumping it has no effect. Ford has taken my throttle away from me, I can-€™t help that 2nd car behind me. The 2nd car brakes and swerves hard into the open lane barely missing me. It was just luck that the driver was responsive and the lane was open. No, I did not hit or touch the brake by mistake. The 2nd car now angry at me accelerates hard, passes and swerves back into my lane then hits his brakes! My Expedition -€œcollision warning-€ doesn-€™t appear, so my -€œauto brakes-€ fail to activate and I-€™m forced to brake hard in response. After successfully avoiding another Ford induced accident, I backed-off a great distance to encourage a justifiably angry citizen to move away. I didn-€™t want a third attempt at my life if he pulled a weapon
While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won-€™t be covered.
The MOONROOF EXPLODED- PLEASE come look at it before this kills someone!!!!!! Had the curtain been open the glass would have gone all over my children, it also poses danger to those that might be driving behind/around you should the glass fly into their vehicle/passerby's. It appears this has been a issue but a recall has yet to be issued which is mind blowing to me- as these vehicles often are hauling large families posing a huge safety risk. There were NO WARNINGS!!!!!!!!!!!! GLASS EVERYWHERE_ ADDRESS this before someone gets killed!!
At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.
My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It-€™s still skipping some and the power is not there like it once was.
While driving down the highway I heard a noise of something on the roof of my car I looked in the rear view mirror and saw a chrome piece blowing along the road. When I got to my destination I noticed the roof rack front rail cap was missing on the passenger side. The drivers side was secured and not loose. I did see a recall for a 2017 explorer for the same issue but nothing for my car
The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 35 MPH and going down a hill, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the power steering operated as needed however, the brakes failed to operate as needed. The contact steered through an intersection as the vehicle continued to accelerate. Additionally, the Forward Collision Avoidance systems had not activated. The contact attempted to apply the parking brake however, the parking brake failed to engage. The contact stated that the vehicle then decelerated independently and she was able to stop the vehicle. The vehicle was towed to a hotel. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.
While traveling at highway speed on I-95 North around 10AM, the vehicle brake quickly and abruptly activated which reduced the vehicle speed by 15-20 MPH. Within seconds, the vehicle returned to previously set speed with Adaptive cruise activated. This incident occurred while passing a tractor trailer truck. The truck was in the center lane and I was passing on the far left lane. As I started to pass the truck, the brake activated when within 10-20 feet of the truck for a moment then returned to previously set speed (75 MPH). This happened so quickly and unexpectedly, I did not notice any warning indicators on the dash display. Fortunately there were no vehicles closely behind me so there was little risk of an accident this time! Due to this incident, I have not used adaptive cruise since nor have I taken the vehicle to a dealer.
The power running board on the passenger side is malfunctioning. Twice it has opened and then started shutting with the door open and my child's good on it, almost closing with their foot in it. I have taken it to the dealer but they could not replicate the issue. I am taking it in again next week. The vehicle was not turned on and was in park.
A D V E R T I S E M E N T S
- Canton, GA, USA