This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I replaced the original oem pirelli tires in December 2015 when the vehicle had approximately 36,000 miles on it. They were replaced with the same brand, size and style of pirelli tires. On March 8, 2016 at approx. 42,000 miles I returned to the tire shop to have the tires rebalanced after noticing some bumpiness. The tire shop discovered that in two of the tires the steel band which held the TPMS sensor in place had disintegrated and was free floating in the tire and had ruined the inner liners in the tires making them extremely unsafe. I contacted my local Ford dealer and inquired about possible recalls and/or bulletins involving the steel bands used on the TPMS. Ford denied any previous issues with the bands however they did note that Ford had quit using the steel bands after only using them a short while. I feel Ford Motor Company owes me the $542.72 I am out for the replacement of the tires and sensors I had to replace to remedy a very unsafe situtation. I replace the bands and sensors in the other two tires as well with a replacement type which doesn't involve steel bands. Ford should issue a recall notice immediately to remedy an unsafe TPMS band system immediately which could have resulted in a catastrophic accident if the situtation had not been discovered by the tire shop. I'm enclosing a copy of my expenses and a picture of the broken bands which were discovered within my tires.
Driving on paved road, clear weather entering a left bank, turned steering wheel towards left at 30 mph. Truck started to shimmied and loose control. Immediately applied brake & stopped vehicle. Back right wheel missing 2 wheel studs. Had tires exchange 400 miles prior, no problem with studs. Mechanic is now replacing rear axel.
The contact owns a 2010 Ford Explorer Sport Trac. The contact stated that while driving 50 mph, he lost control of the vehicle, drove through a field and crashed. Upon exiting the vehicle, the contact noticed that the front driver side wheel was detached from the vehicle. The vehicle was towed to the contact's residence. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure and the current mileages were 30,000.
- Starke, FL, USA
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- Shippenville, PA, USA