This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my 2000 Ford F150 pickup, heard crashing sound and heavy scraping. Was able to pull over to side of road and found that the gas tank had dropped from below the vehicle causing a gouge in the gas tank which was dumping the gas onto the road. This happened April 7, 2011. Fortunately I was alone in the car and there were no injuries. But there could have been!!!
The contact owns a 2000 Ford F-150. While driving approximately 15 mph, the contact heard a loud noise when he noticed that the fuel tank had separated from the vehicle. The vehicle was towed to a private mechanic where they reinstalled the detached fuel tank and replaced the hose and filler tube. The dealer advised the contact to bring the vehicle in for inspection. The manufacturer was not advised of the failure. The current mileage was 175,000. The approximate failure mileage was 150,000. The VIN was unavailable.
The contact owns a 2000 Ford F150. The contact stated the front fuel tank strap was covered with rust the rear strap had also failed. The dealer stated they will repair the straps for $60. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 110,000.
The contact owns a 2000 Ford F-150. While driving approximately 20 mph, a loud noise emitted from outside of the vehicle. The contact drove onto the emergency lane and noticed that the front drivers side fuel tank strap fractured and caused the fuel tank to completely detach falling on the ground. The vehicle was towed to a local independent mechanic where both fuel tank straps were replaced. The failure mileage was approximately 56,000.
I have a 2000 Ford F150 and I heard that there is being an investigation into the gas tank straps rusting through and dropping the tank. This happened to my truck causing the tank to drop to the road and drag, also causing the tank to spring a leak (needing to be replaced). The tank, straps, vent tube, etc. Were replaced at a cost of near $700. I was wondering what steps if any I can take to get reimbursed for this cost. Thank you updated 08/05/11 the consumer stated both of the straps were corroded. Updated 08/15/11
The contact owns a 2000 Ford F-150. The contact stated that while refueling the vehicle, he noticed that the fuel tank was hanging abnormally because the straps were corroded and fractured. The vehicle was not inspected or repaired for the failure. The manufacturer was not made aware of the problem. The current mileage was 151,788. The failure mileage was approximately 149,000.
A strap which holds on the gas tank on my 2000 Ford F150 broke while I was driving and dragged appx. 300 yards, causing about 10 gallons to leak out on road. The local fire dept. Had to be dispatched, and I had to replace the entire tank and strap system at a cost of over $800. The local Ford dealer that did the repair did not mention anything about a known problem. Updated 08/04/11 the consumer stated the strap furthest to the front was the only strap that broke and caused the forward part of the tank to drag. The break appeared to be in the center of the strap on the bottom facing the road. The entire metal part of the strap was extremely corroded. The rear was similar, but seemed to have added support from the fill nozzle and cap assembly. Also two years prior, the lowering spare tire cable was corroded and broke while driving, which caused the tire to drop to the ground. Updated 08/15/11
I was driving my Ford F150 when suddenly I heard a sound that sounded like something was caught under the truck. Slowly pulled over and found the gas tank was on the ground, held up on one end by a hose. Good thing I was not going fast or on a bumpy road. If the tank had hit a bump it would have been crushes and possibly exploded. Had about a half tank of gas. Repairs are estimated at $270 so far.
Vehicle is a 2000 Ford F 150. Daughter filled the tank on 4/8/2011. Tank fell off the vehicle while traveling on a major highway at speed. Both support straps failed by breaking in half. Truck was safely pulled to side of the road but entire contents of fuel tank spilled onto the highway berm. Truck was towed to service station for repair.
S10 appropriate handling-letter to secretary from concerns regarding gas tank safety. 200 Ford F150. The consumer stated the fuel leak was a result of a tank strap that rusted. Also, the other strap is severely corroded. Updated 01/28/11 updated 03/08/11 updated 04/08/11
The gas tank fell off our truck no events leading to the failure we repaired the damage to the tank and bought new straps and put the tank back on the truck gas spilled when this happened.. and my husband hd to get 6 stitches in his finger also the oxygen sensors keep reading bad check engine light on and we have changed all air intake things.
I was driving down a city street and hear a loud metal scraping sound coming from under my truck. I immediately pulled over and stopped. When I looked under my truck my gas tank was dragging on the ground. The front metal bracket had rusted through and broken. There was gas leaking from the tank and the fire department responded. There was no fire. To say the least this is outrageous and totally unacceptable for any car or truck. I have seen many other reports about this problem with this truck. Why hasn't there been a recall? I was lucky there wasn't a fire. Someone will eventually be killed by this default.
Pulling into a parking space, I heard a loud bang and a dragging sound. I got out of my vehicle to see what I had backed into, but couldn't seen anything. I went to get back into my vehicle and heard someone say, "something is hanging under your truck". when I got out and looked, I saw the gas tank laying on the ground. Upon inspection, both straps had broken and the fuel lines were the only thing holding it to the truck. This occurred only once so far. The truck is a 2000 F150 with 150,000 miles on it. I replaced the two straps after purchasing them from a dealer. I was shocked to see that a 24 gallon tank was held up by two small metal straps attached to the frame by a bolt on one side, and a twist lock (if you can call it that) on the other. I hope Ford has found a better way to attach these on their newer vehicles, especially 4-wheel drive.
The contact owned a 2000 Ford F-150. While driving approximately 5 mph, the contact heard something fall from under the vehicle. The consumer pulled over and stopped. The contact exited the vehicle and discovered the fuel tank was detached from the frame of the vehicle and laying on the pavement underneath the vehicle still attached to the gas hose. The consumer managed to re-attach the tank to the vehicle using a coat hanger. The vehicle was taken to an independent repair shop where the contact was told that the straps which held the fuel tank were severely corroded. The vehicle was repaired. The failure mileage was 155,140 and the current mileage was unknown. Updated 04/25/11 an inspection revealed the straps holding the tank which was made out of very thin material had corroded and broken a part allowing the fuel tank to fall off. The consumer has since traded the vehicle. Updated 09/12/11
I was driving my Ford F150 pick up truck and heard something like I dropped an exhaust pipe. Luckily I was driving slowly about 20-25 mph. I stopped and got out to see what had happened. My gas tank that I had just filled the other day fell off. Both straps broke and I was dragging the tank on the ground. I had it towed to my house for repair. After noticing that the fuel fill pipe had rusted off near the tank and both straps had failed. I decided it was to much for myself to repair. I believe I need a new gas tank and new straps. Fuel was thrown up under my truck. I contacted Ford but they were of little help. Probably not going to buy another one. A ten year old truck this shouldn't happen to! there was no fire but I'm really glad I didn't have my grandson in the truck or that I was driving down the highway!
The contact owns a 2000 Ford F-150. The contact stated that while driving 60 mph, the fuel tank fell to the ground and began leaking fuel; fire sparks began to erupt. The contact pulled over and the vehicle was towed to a repair shop where the contact was informed that the fuel tank straps had rusted which caused the tank to fall. The contact called the manufacturer who offered no assistance. The failure mileage was 195,000.
Driving down the road at approx 45 mph when the front end of the gas tank fell on the road. When truck was placed on tow truck it was obvious the straps had broken holding the gas tank onto the truck. Due to the gas tank falling to the ground other parts were damaged as well.
Approximately (5:45 pm) on mon.,1- 24-11. I was coming home had fueled up my truck (then at 3/4S full) for week when I noticed a scraping/dragging sound coming from rear of the truck just after crossing a double rr-track on a paved two lane road. Nowhere to pull over after a wet snowfall on narrow shoulder, I put on 4-ways and crept to the nearest driveway at a drugstore. I exited truck to check out the noise, to my shock I saw my forward end of fuel tank was on the ground and spilling fuel. I called 911, police and fire (equipped to stabilize the fuel spill) and a tow company were sent to assist. A report was made by the local police. The truck was then taken by my request to the Ford dealership where it had been purchased new. Next day: The dealership quoted an astronomical price for replacement of damaged parts & labor (1600-2000). After research had the truck towed to another facility for the repairs which were completed the same week by that thu. Evening. I do have the defective parts in my possession (fuel tank straps). This was out of pocket (except for the original tow; insurance reimbursed 50.) had to barrow and refuel a vehicle as well to get to work. Due to some Ford Motor Co. Connections through my business clients I have received a phone call from their corporate offices for which I had a 30 min. Conversation with a rep. Who needed a week to research my verbal complaint. This person did try to call me back on thu.2-10-11 but I was not available (due to my work hours). In the first phone call I spoke of my knowledge of Ford receiving a letter from (ODI) back in 9-24-10. If they knew why wasn't this problem checked if my truck had been in & out of a Ford service facility the last 3 mo.'s of 2010. I made it known that I would be filing a complaint with your administration and I would be warning everyone I know for fear that this could happen to others. I also told them that I hoped that Ford Motor Co. Would issue a recall. Updated 08/01/11 updated 08/02/11
A D V E R T I S E M E N T S
- Midlothian, VA, USA