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2010 Ford F-150 windows / windshield problems: rear window shattered

Rear Window Shattered

2010 Ford F-150 (Page 1 of 4)

This problem may be covered under warranty. Ask your Ford dealer.

CarComplaints.com Seal Of This Might Hurt

7.6

pretty bad
Typical Repair Cost:
$750
Average Mileage:
56,500 miles
Total Complaints:
73 complaints

Most Common Solutions:

  1. replaced rear window (39 reports)
  2. dealer should fix as this is a manufacturer's defect (20 reports)
  3. not sure (14 reports)
2010 Ford F-150 windows / windshield problems

windows / windshield problem

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2010 Ford F-150 Owner Comments (Page 1 of 4)

problem #73

Jan 182017

F-150 FX4 5.4L

  • Automatic transmission
  • 43,496 miles

A D V E R T I S E M E N T S

Turned on my rear defroster and smoke in the cabin and rear passenger side shattered, but stayed in place. Then read about lots of the same problems on same year trucks. Ford would not cover it. Definitely a manufacturer defect. I am scared to use the rear defroster now.

- Jim P., red deer, AB, Canada

problem #72

Feb 152017

F-150 Lariat 5.4L V8

  • Automatic transmission
  • 126,502 miles

Rear window just shattered with no impact after running the rear defroster on a cold morning. Safelite to repair after I pay my $500 deductible. Called dealer to report - "NEVER heard of this issue". great

- Mike C., Denville, NJ, USA

problem #71

Sep 262016

F-150

  • CVT transmission
  • 101,326 miles

Was driving slowly when we heard a loud bang which sounded like something like a baseball or rock hitting the truck. Checked it out and saw no exterior damage whatsoever, then noticed one of the three panels on the rear window was completely shattered although still in place. Again no sign of impact of any kind on the glass, just cracked through and through.

- rtchir, Ladner, BC, Canada

problem #70

Mar 242016

F-150 FX4 5.4L

  • Automatic transmission
  • 47,000 miles

A D V E R T I S E M E N T S

So my rear window blew out for now the second time in 47,000 miles. First time it happened with 17,000 miles and the dealer fixed it no questions asked. They even had another truck at the dealer being fixed for the same issue when I took mine in. Now 2 weeks ago it happened again at 47,000 miles. Both times it was same thing using rear defrost and the passenger side section shattered.

After Ford denied to fix it my dealer even argued saying this was a Ford problem and nothing I did but they still refused to go good for it. My dealer gave me a discount on window and said it would be $584.00 to fix it. I think I'm going to have a full one piece window installed since rear windows appear to be a wear item to Ford.

I love my truck but if this is the customer service I get from Ford I'm done with them and will buy from Toyota or GM in the future.

- suminski, Washburn, WI, USA

problem #69

Mar 252016

F-150 5.4L

  • Automatic transmission
  • 134,000 miles

My family and I was just driving down the road going about 60 MPH and it sounded like a loud gun shot. We wasn't sure what it was. When we got to town we noticed the back passenger windshield was SHATTERED.

We just bought the truck on March 7th and this happened on March 25th. The dealer wont cover it and neither will Ford so now I've got to claim a claim with my auto insurance. My monthly rate is probably going to go UP!!!! And it had NOTHING to do with anything that I have done. Ford needs to RECALL this problem.

I see videos on YouTube and all over different websites where this has happened starting with the 2010 model F150s. This is A SHAME!!!!!! Like FORD don't have enough $$$$ in their pockets from all the vehicles the public has bought from them. SHAKE MY HEAD!!!!!

- jeanette0616, Billingsley, AL, USA

problem #68

Jan 102016

F-150 Lariat Super Crew 5.4L

  • Automatic transmission
  • 51,263 miles

Rear window spontaneously shattered on the way to work one cold January morning. Was told to not use the rear defroster when it's cold outside. Supposed to let the cab warm up first, then apply the rear defrost. When it's -30C, I guess that means warming up the truck for about an hour before I can use it. I looked at future years and it still seems to be a problem with them. Ford really needs to fix this.

- Jeffrey R., Fort McMurray, AB, Canada

problem #67

Mar 212016

F-150 FX4 5.4L V8

  • Automatic transmission
  • 50,000 miles

A D V E R T I S E M E N T S

rear defrost overheating windshield

Ford F150's, most notably 2010's but more recent model years as well, have a known issue with the rear defrost that causes the unit to overheat and shatter the rear, back passenger side window. This happened to me in September of 2012 with less than 20,000 miles on the truck, now again on March 21, 2016 with 50,000 miles on the truck.

Ford will not acknowledge this as a problem requiring a vehicle recall. Well, it's a problem - especially when you have children / pets sitting in the back seat and the unit causes smoke to emanate followed by a "pop" and shattered windshield. What the hell am I supposed to do when the windows fog up or are frozen solid from snow, ice and freezing rain?! Aside from using the rear defrost and having to replace the back windshield each and every time I use it, that is. I hadn't used it since the first instance for fear that this would happen again. Well, I made the mistake of giving it a try again and here I am complaining about my F-150's electrical issues once more.

Anyone else also have recurring issues with the driver side speaker? That's been replace three times and it still cuts out at less than LOUD volume. Time to start looking at RAM Trucks. I'm so disappointing in Ford Motor Company as I've been a loyal customer (Explorer, Taurus, F150) but all that's gotten me is failed transmissions at 60,000 miles, horrible dealership experiences, horrible service experiences and headaches with an inevitable ulcer surely on its way.

- scottf150, Huntington Station, NY, US

problem #66

Mar 172016

F-150 FX4 5.4L

  • Automatic transmission
  • 75,671 miles

Why does the back glass explode like this? This is the second time this has happened in as many years. I have a rear slider. Nothing hit it. Both times it was between 40 -50 degrees dry and sunny.

- thomas.murphy69, Allenstown, NH, USA

problem #65

Oct 062015

F-150 Lariet 5.6L

  • Automatic transmission
  • 167,000 miles

Driving to work in the early morning there was a light mist/ fog that had formed on the back window overnight. Turned on the rear defrost for less than 5 miles or about 5 minutes when I heard a loud pop. Didn't think much about it till I got to work. Upon stepping out of the truck I realize that the back passenger side window was completely shattered. Oh great. What a great way to start my day.

Started doing some research on this to find out how much money I was going to be out. Low and behold I stumble upon this site. Go figure this is the most common complaint with this truck. Back window shatters when the rear defrost turns on. In order to have this problem fixed I had to replace the entire back glass including the slider at a cost of $564.00 for the window and labor.

Ford has failed to acknowledge that this is a common occurrence with this truck. Do not plan on buying another Ford product.

- croot, Smithville, MO, USA

problem #64

Nov 072015

F-150 XLT 1/2 Ton

  • Automatic transmission
  • 37,500 miles

I went out to start the truck early that morning. It was very cold and frosty. I let the truck warm up for around 10 min. before we left. I buckled my 5 year old granddaughter in her booster in the back seat right under the far right window. Then I got in and turned on the rear defrost. We were headed to the hospital in Ronan about 3 min. away.

Half way there we heard a very loud pop! It sounded like a gunshot! My granddaughter panicked and screamed. This is not the first this has happened to her. Her daddy, my son-in-law; who also drives the same type F150 had the exact same thing happen to him and all 3 of his children. He thought he had been shot at as well! Scared the kids to death. My granddaughter to this day won't ride in the back under that window.

I took the truck right over to Don Addsen Ford in Ronan. They acted very disinterested in my complaint. I could only get one salesmen to even come out and look! I am a single woman who runs a daycare in my home. I can't afford to get this fixed so I'm driving around with cardboard and duct tape covering my view for backing up! I checked prices; $680.00 to replace it. Cash up front. Or a plane glass one for $288.

COME ON FORD !!! GIVE ME A BREAK! I DON'T FEEL SAFE TRANSPORTING MY GRANDKIDS ANYMORE!!!

- Lisa L., Ronan, MT, USA

problem #63

Jan 012016

F-150 5.4L V8

  • Automatic transmission
  • 53,500 miles

A D V E R T I S E M E N T S

Was headed out for a 1500 mile trip and heard a loud crack behind me and looked back and the rear passenger side window was shattered. Had to stop for some duck tape to keep it from all blowing out and headed on down the road. Didn't talk to my Ford dealer or anyone yet because nobody is open on New Years Day so we will see if Ford will do anything about this. Looks like I'm not the only one having this problem so Ford needs to recall these rear windows.

- Joe K., Adams, NY, USA

problem #62

Dec 072015

F-150 XL

  • Automatic transmission
  • 64,000 miles

On Moday, my husband was driving his F-150 to work with the rear defrost on, outsdie temp was approx in the 30/40s here in Michigan. As he was driving he heard a loud pop, similiar to a gun shot. He looked back and the rear window (driver side) was completely shattered, but still intact. I will post pics hopefully at a later date, having uploading issues. From the outside of the truck you can't tell that the window is shattered, but you can definetely tell from the inside. WHY why whyyyyyy hasn't FORD isssued a recall? Clearly this has happened to several people now and it's not fair that I have to come out of pocket 600$ just before Christmas to replace this POS defective garbage.

- Deanne H., Flat Rock, MI, USA

problem #61

Nov 192015

F-150 Lariat 5.4L V8

  • Automatic transmission
  • 53,400 miles

I bought this truck used about a year ago. I love the truck and haven't had any issues with it until today. I turned on the rear defroster this morning and the very back window on the passenger side just shattered a few minutes after turning on the defroster. Nothing hit the window. The temperature outside was balmy in the high 50's. This window should not have shattered. I wasn't even moving when it happened. I have 4 vehicles, and I have a $0.00 deductible for comprehensive on all of them, or so I thought. Apparently I made a mistake when I insured my truck last year. I have a $500.00 deductible on it! Imagine my surprise there! Well, now I'm screwed on it this time. I called my insurance company and immediately had them change my deductible to $0 but that doesn't help me in this instance! I've read many complaints on these back windows of the F-150 just shattering for no apparent reason! I'm another casualty I guess. Ford definitely needs to re-look at this issue!!!

- jsloane, Knoxville, TN, USA

problem #60

Feb 202014

F-150 Lariat 5.4L

  • Automatic transmission
  • 20,000 miles

Driving down the road when I heard a gunshot like noise. It was somewhere around 30 degrees outside and I had the rear window defroster on. Rear glass was shattered.

Ford couldn't provide me any details about the issue and told me it would not be covered under standard warranty, aftermarket warranty or certified preowned warranty (I owned the truck for about a month at this point).

- starclutch, Volant, PA, USA

problem #59

May 242015

F-150 Lariat 5.4L

  • Automatic transmission
  • 37,000 miles

click to see larger images

rear window shattered

Second time in 16 months I've replaced the back glass. Driving down the road, heard a gunshot and my rear window is broken again.

Original glass company told me they won't cover it, Ford was no help and my insurance company was left to pay for it again. Love my truck, but this is really annoying. Am I going to have to replace the glass yearly?

Come on Ford, fix this problem.

- starclutch, Volant, PA, USA

problem #58

Jun 292015

F-150 Limited 3.2L

  • Automatic transmission
  • 108,702 miles

click to see larger images

rear window shattered

Was driving to work, heard a loud pop and looked back to see the passenger side rear window had shattered. I don't recall turning on the rear defrost. Didn't need it in the middle of the summer. Called my Ford dealer I got the truck from and sure enough there are no recalls. Their price is $557. No gonna pay that!!!

Wetzel Ford Richmond, Indiana sold me the truck with a bent rim. After a long argument they fixed it, back in February, I had the front right brake caliper freeze up burning up the rotor and hose. That was $700 to fix. My real seal on the rear axle has started leaking. And now the window. Last Ford I'll ever buy....

- Daniel M., Williamsburg, IN, USA

problem #57

May 032015

F-150 King Ranch

  • Automatic transmission
  • 82,321 miles

If you read my first rant... this is the second time the rear window has shattered!!

Goggled the issue and found this web site.

I will continue to find other wed sites to post my negative experience with Ford.

- markbrown118, Richardson, TX, USA

problem #56

Apr 092013

F-150 King Ranch

  • Automatic transmission
  • 39,080 miles

Did not really understand what happened. Loud noise then look back and see shatter passenger side of rear window shattered.

Had it fixed, only to experience the same thing again only on the driver side rear window. 5-3-2015.

Have been a Toyota family for over 20 years, bought a Ford because I like the King Ranch Package,

NOT ANY MORE LOOKING TO GO BACK TO TOYOTA. WILL NOT BUY A FORD TRUCK FOR SON EITHER. HE TURNS 16 YEARS OLD THIS YEAR.

UNFORTUNATE FORD DOES NOT STAND BY THEIR PRODUCT.

- markbrown118, Richardson, TX, USA

problem #55

Apr 232015

F-150

  • Automatic transmission
  • 49,710 miles

My vehicle was in park and I was about to get out of it and the back window just shattered. No reason at al.. There goes another $125 and 5 hours of not having my truck. When is Ford going to start paying for these shattered back windows?

- Chris H., St.Thomas, ON, Canada

problem #54

Mar 212015

F-150

  • Automatic transmission
  • 45,000 miles

Happened here too! We even have a cap on truck so nothing can really hit it or damage it due to cap.

Rear passenger window shattered. Come on Ford - fix the problem - all this can't be just a coincidence!

- Dale M., Butler, PA, USA

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