This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the driver door is open and the door is locked - either by manually inserting the key into the door and turning the lock, or using the key fob and pushing the button, or even by starting the vehicle where it automatically locks all the doors, the actuator in the door lock flips into the lock position and won't release - (again either by turning off the vehicle, entering the key and turning or pushing the unlock button on the key fob). It's extremely frustrating especially in the winter time since its cold and you want to start your car up to warm it up. It's only by what I've experienced as a random combination by pushing the button, holding the pin up, turning the car off and on, shifting from gear to neutral, etc does it unlock.
The contact owns a 2013 Ford F-150. While attempting to open the rear driver's door, the contact could not open it from inside the vehicle. The contact indicated that the rear doors were designed to only be opened from the inside. The vehicle was taken to the local dealer (jim shorkie Ford, 1234 long run rd, white oak, pa) where it was diagnosed that the entire door latch assembly would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 45,002.
- Mckeesport, PA, USA
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- Brookfield, WI, USA