This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While travelling on the highway, low brake fluid warning came on, and when exiting the highway the brake pedal went to the floor and I had very little braking efficacy. Fortunately, the highway exit was slightly uphill and the traffic light was green with vehicles starting to move and I was able to coast through the right turn at the green light. This occurred on the elgin-O'hare tollway (I-390) in hanover park, Illinois where the elgin-O'hare (I-390) westbound meets lake street. My 6 year old son was travelling with me, and we are very fortunate to have had the situation work out in our favor. Had we been travelling home instead of away from home, the exit ramp we would have used was downhill and typically ends at a very busy intersection.
Brakes when in reverse or forward at idle do not work properly and take extreme pressure to operate if they operate. This causes a loss of braking and being unable to stop vehicle. This happens anywhere I am at idle. Parking lots, parking spaces, or road at stop signs. The brake pedal does not want to depress regardless of how much pressure I apply. It is mainly intermittent but will happen nearly each time if you depress the brake pedal multiple time in short succession.
I had a brake failure on 01/06/2020. I had it towed to a garage and they replaced the brake booster. In the shortly after it happened again. Both times it only occurred at low speeds on city streets. I contacted a dealership after seeing there was a recall for the same issue on my year of truck. They advised my truck wasn't covered. I'm afraid to drive it.
Hauling a full 2 horse trailer. Approaching a red light when I hit my brakes they went all the way to the floor. I had the truck towed to my repair shop. They discovered a slice in the brake line. In all of their years of experience they have never seen this. See attached photo.
Brakes go all the way down to the floor. Appears to be the same issue as some of the other 2013 models were recalled for, but for some reason, Ford didn't include this model. This model should be included too.
- Tucker, GA, USA
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I was driving on the interstate and the brake fluid level indicator light came on. I was able to stop safely and check the fluid. The master brake cylinder was close to empty. I had just had my vehicle serviced so this was odd. Upon attempting to drive again I found that I had no brake power.
On June 3, 2020, my son and I were in my 2013 Ford F-150 driving West on I-94. My son was driving. An alarm sounded then a message appeared on the dashboard about an issue with the brakes. I don't recall the wording. We had driven about 25 miles from home with approximately 35 miles to our destination. We continued on and I got out and my son remained in the truck for about an hour. He then got out and looked under the truck and there was no liquid under the truck. I returned to the truck and we headed home on I-696 then I-94 with no issues. The brake message on the dashboard was lit. When we exited I-94 at the marysville, Michigan exit we had a complete and total brake failure. No brakes! my son stepped on the emergency brake forcefully and was able to slow the truck down enough to make the turn off the exit ramp and on to gratiot road. He ran through the stop sigh there in making the right turn on to gratiot road but thankfully no traffic was right there at the same time. We drove the additional half mile or so to our house and parked the truck. We checked the brake fluid level and it was empty. We then drove my son's car to auto zone and bought a quart of brake fluid and poured it in to the F-150. After a couple hours we checked the brake fluid level and it was empty. There was not a drop of fluid on the cement driveway under the truck! we called marysville tire and auto, Inc. And drove the truck the less than half mile to their location. They put in a new master cylinder at a cost of $519.04. I called Ford motor owner relations and made a report (case #26860820) on June 19, 2020. Research shows me that other F-150S have been recalled for replacement of a master cylinder and I want you folks to know of my experience. There has never been any fluid leaks under my truck since I purchased it in 2014. Thank you.
Blower motor is turning on and off and I have no air when it is 80 degrees 90 degrees and hot! also, hadd to replace master cylinder and was told my truck was not part of recall with exact same problems as recall.
While driving interstate, 65 mph, towing travel trailer (6500 lbs). Clear weather day, 72 degrees. Brake light warning light illuminated. When trying to exit interstate to investigate issue, experienced complete brake failure, both front and rear. Fortunately, I was able to use trailer electronic brakes to stop my vehicle. Upon inspection, I found no loss of brake fluid. No visible explanation for total brake failure.
My brakes keep locking up while driving and getting hot I have to through water on it to cool them off the keep driving it's happened before but seems to be getting worse. I have a small video of them smoking it won't me upload it didn't think to take pics it got so hot it warped the rim
The front end started vibrating, no warning lights came on. I drove another 2 miles straight to the advantage Ford in stuart fl. They informed me that the entire brake system was broken, my words not theirs.
While stopped, with my foot on the brake, in a parking lot waiting for traffic to clear so I could enter the street there was a rather loud pop such as a bloon bursting. The brake peddle became extremely ridged and the vehicle began moving forward. It nearly caused me to crash into the cars ahead of me. I have been a vehicle service technician for near 45 years so I was keenly aware of what had happened. I pushed the brake peddle with both my feet and managed to stop it. I contacted the Ford dealership said they couldn't repair my vehicle because of its manufacture date. I removed the defective part and it was just as the recall on the master brake cylinder stated. The problem effects more 2013 vehicles than is covered by the recall. I have attached a photo showing the brake fluid in my failed brake booster as proof.
The brake master cylinder went out while I was driving and I nearly hit the car in front of me. When I took the truck into the shop, I was told that the master cylinder had a leak and would not consistently hold pressure so it had to be replaced. After doing some research, I found a recall by Ford with recall id 16S24 for this exact same problem and when I was told what needed replaced, it was almost word for word what this recall stated. I found this information after I had already gotten the master cylinder replaced so I called Ford to speak with their recall department. I was told that this issue was not covered by the recall because my truck was manufactured after the date of what was defined in the recall. It seems to me that a truck built in the same year that had master cylinders affected would be covered by the recall. This repair cost $663.57. Losing brake pressure could have caused serious injury had I been on the highway or needing to come to an abrupt stop. A picture of the repair invoice is attached but a better copy can be provided upon request.
The contact owned a 2013 Ford F-150. The contact stated when her husband was driving the vehicle at approximately 70 mph, the vehicle gauges and rpms unexpectedly went into a lower gear. The steering wheel then ceased and the vehicle was unable to be controlled, along with the brake pedal failed to operate while shuttering and the lastly the vehicle crashed into a wall. The side airbags did deploy but the frontal airbags did not. The vehicle was towed to a impound lot after being totaled. A police report was taken. The contacts spouse was the only person injured in the crash. The husband sustained a back injury, numbness, tingling in his legs, and a concussion. The spouse was taken to the emergency room for his injuries. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
2013 Ford F-150 platinum truck. I got in my truck and pulled out of a parking lot. I was about to turn and get on the interstate. A car was in front of me and when I mashed the brakes the petal was stiff. There was a noise coming from the brakes. It seemed. I was able to move to the side of the rode before striking the rear of the car and come to a stop. I then proceeded slowly to an empty parking lot. I got out and walked around the vehicle and looked under the hood. No leaks that I could see and the brake reservoir was full. I drove around the parking lot and mashed the brakes several time and then it went back to working. This has been happening on several occasions. I see a recall but it is not for my VIN. Why? this is a very serious safety hazard so why is Ford not taking this serious. I have been in the fire service for 31 years and have seen the outcome of brake failure. This is not good.
The contact owns a 2013 Ford F-150. While driving 60 mph on the highway, the brakes failed when the brake pedal was depressed. The contact was able to pull off the highway and downshift to an eventual rolling stop. The contact restarted the vehicle and pumped the brakes pedal. The brake pedal eventually started to loosen up and the brakes worked normally. Benna Ford superior (3022 tower ave, superior, wi 54880, (715) 394-8669) stated that there were no recalls and referred the contact to the manufacturer. The manufacturer provided a case number and scheduled an appointment with the same dealer for diagnostic testing. The contact checked with an indedendent mechanic and was informed that the brake booster could be the cause of the failure. The failure mileage was 127,600.
I was driving down the highway at 60 mph a car pull over into lane in front of me? I stepped on the brakes and they were as hard as a rock, luckily I steered to the aide of the highway and down shifted till the truck came to a rolling stop, the brake and the parking brake light are on and the brakes were still as hard as a rock, I tried shutting the truck off and restarting, and still the same result, I put the truck in drive after awhile and kept messing with it pushing as hard as could on the brake pedal and I got a little bit of brakes, after driving a few miles they started working again, now I'm afraid waiting wondering if it's not gonna work again, it's dangerous, it's my main vehicle and most of my family randomly uses it. I've had a lot of problems with this truck.
Extremely hard brake pedal, vehicle will not stop easily in normal braking conditions, if pedal is pumped repeatedly red brake light and check brake system warning appear. If key is cycled on then off warnings go away but brake pedal feels the same. After extensive research I found vacuum pump (non electric) leaking oil. I replaced it and the same issues still happen. I've found 2 recalls that don't apply to my truck. One recall states the master cylinder seal is leaking which causes the brake pedal to go to the to floor. The other is a stiff pedal but that one was for an electric vacuum pump issue. Please help before Ford kills me. Also. I asked my local dealership (bell Ford) for tsbs regarding this and was denied the information. This should be classified as a safety recall that never ever expires!!!!!!!!!
The contact owns a 2013 Ford F-150. While driving, the brakes seized when the brake pedal was depressed. The vehicle was taken to an independent mechanic where the brake pads and rotors were replaced. The failure recurred. The vehicle was taken back to the mechanic where the piston, rotors, brake line, brake pads, and brake fluid were replaced; however, the failure recurred. The vehicle was taken to big country Ford Lincoln (500 w commerce St, brownwood, tx 76801, (325) 643-1651), but was not diagnosed or repaired. The manufacturer was made aware of the failures and referred the contact to NHTSA. The failure mileage was 94,000.
A D V E R T I S E M E N T S
- Hanover Park, IL, USA