This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. While driving approximately 60 mph, the brake pedal was depressed and traveled to the floorboard. Also, the low brake fluid warning indicator illuminated. The parking brake was applied to stop the vehicle. The vehicle was towed to ricart Ford (4255 S hamilton rd, groveport, oh 43125, (614) 836-6260) where it was diagnosed that the rear most cup seal in the brake master cylinder rolled, resulting in leaking from the brake fluid reservoir in the brake booster. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). The manufacturer was notified and provided case number: Cas-17958951-H8H4S3. The approximate failure mileage was 59,000. The VIN was not available.
Was towing a smaller pick up on a car carrier approaching a stop light aprox 30 feet in front of me at about 40 mph. A car in the lane to my right pulled into my lane & I applied my breaks a bit harder now that I have less room to stop. My truck did not slow down any, I pushed the break peddle to the floor & still wasn't slowing down. I pushed the emergency brake to the floor yet still collided with the car in front of me, causing serious damage to both vehicles. After my truck was repaired I picked it up at 6pm one evening & the next morning called back saying something was seriously wrong with my truck. It was randomly slowing down & speeding up out of my control & hearing a odd noise from the engine area. 4 hours later I slammed into another car because it would not slow down & stop.
The contact owns a 2013 Ford F-150. While driving various speeds, the brake fluid warning indicator illuminated. The vehicle was taken to an independent mechanic who informed the contact of NHTSA campaign number: 16V345000 (service brakes, hydraulic). The mechanic stated that the brake fluid leaked into the master cylinder. The contact called an unknown dealer, but they were not able to assist. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 42,000.
I was leaving pnc art center and put the car in drive and started to drive and quickly noticed I did not have any brakes. I put on the emergency brake so as not to hit the car in front of me.
Ford, F-150, 2013 ecoboost (109K miles). While driving the breaks become hard as a rock, fail to stop truck and check break systems warning comes onto dash. Happens during moist weather conditions. Most recently, after coasting to a stop and stranded with no breaks on a rural road (actively raining), I turned off the traction control and breaks returned to normal. This break failure happened 4 times to date, during high speeds, average speeds and low speeds. This is extremely dangerous. No recall for my VIN, although the truck meets recall details.
- Ottawa, IL, USA
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Billy cain Ford sold a truck to me as low mileage with no carfax damage. Salesman tom chacko promised a carfax report at closing. He failed to produce the report upon delivery to me at work. Tom vowed the truck had no damages. Carfax/auto check showed 4 brake failures and 2 alternator failures. Greene Ford verified flood damage 12-11-18. Tom chacko denied their findings 12-12-18, requested written report. Lemon squad documented flood damage 12-26-18. All three reports show consistent flood damage. Jason pirkle warranty/finance manager refused to repair failed emissions stating they were not covered under my extended warranty purchase. The emissions coded 170mi after purchase indicating that code was reset before my purchase. The emissions damage was covered under emissions performance warranty coverage federal mandate. Greene Ford gladly repaired the emissions with no issues. Jason pirkle presented the truck to wells fargo bank, state farm insurance, and Ford motor warranty division as undamaged value. The truck only has salvage value because of the flood damage. Over $5000 in repairs and 34 days in the repair shop. The truck has massive electrical issues from flood damage. I have not driven the truck since 12-11-2018. Major efforts were taken to deceive the buyer of this truck. If billy cain Ford had presented the truck truthfully I would have never purchased the truck. Billy cain Ford did a purchase inspection, maintenance service inspection, and complete detail so they had knowledge of flood damage. A registered mail request for buy back was sent to cody cain 1-17-2019 and he not responded to the request. Billy cain Ford has not made a honest written offer to resolve this issue to date.
A advance track and brake service light came on. After a dealership inspection I was informed the pressure transducer is showing over 200 psi when no brake is applied. Dealership says it needs a new hcu. 1500$ cost for a hcu this is unsat a person should not have to worry about brakes going out overnight like I was informed could happen. This should be fixed with a recall.
1. loss of brakes resulting in pedal going all way to floor at 35 mph city. Recall 16S24 but Ford dealership is saying my vehicle is not included 2. loss of engine power while attempting to merge onto highway at 65 mph, this has occurred three times. 3. recall 19S07: Brought into dealership, stated they don't have the software yet to remedy the problem of sudden power train downshift prime Ford 857 portland rd saco Maine 04072 service manager :stacey drummey 207-571-5035
The contact owns a 2013 Ford F-150. The contact stated that the brake pedal failed to stop the vehicle occasionally. Each occurrence lasted approximately 10 to 25 seconds. The contact had to use all of his body weight to depress the brake pedal. Cal cars (10828 w sunset hwy, airway heights, wa 99001, (509) 244-2277) test drove the vehicle for two days, but could not duplicate the failure. The contact purchased an extended warranty on the vehicle. The manufacturer was not notified. The contact scheduled another appointment with the dealer to re-check the brakes. The failure mileage was 92,500.
I have had 3 issues with the vehicles brake master cylinder failing. All in a 4 month period. The brake master cylinder fails and I am left with little or no brakes. The dealership tells me I have some kind of contamination in the fluid. They have replaced the master cylinder twice and Ford will not do anything about the problem, so I am advised to replace all brake components to the tune of 2500. Dollars. This is a serious issue that Ford Motor Company should address and wont help me at all. The brakes don't give you any warning when they are going to fail. Every time they fail I have been driving, luckily no one has been killed or injured yet. Nobody can guaranty me if I fix the braking system that it will work like it is supposed to.
Brake master cylinder fail. I have had 2 brake master cylinder fails and will be taking the vehicle in for the 3rd time to replace another brake master cylinder. This has happened since August 2018. 3 master cylinders within the last 5 months.
3 major brake jobs in less that 70 thousand miles and a recall to the brake master cylinder. I have had a pulsing in my pedal and front end literally at 20K mile intervals and have had to machine / resurface or fully replace rotors and pads 3 times on a truck with only 60K in miles on it Ford still refuses to admit a problem however the rotors they are using have since been replaced in fact after the 2 years of using these rotors but the problem still remains I just want to something on record should something happen to myself or any one I have as a passenger as written documentation of this continued problem. This is not only dangerous its irresponsible on their part
The contact owns a 2013 Ford F-150. While driving at a slow speed, the brake pedal was depressed, but failed to stop the vehicle. The vehicle was not taken to be diagnosed or repaired. Autonation Ford panama city (located at 730 15th St, panama city, fl 32401, (850) 253-7000) was contacted and an appointment was scheduled to have the vehicle repaired. The vehicle was not included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
The contact owns a 2013 Ford F-150. While attempting to brake, the brake pedal vibrated and traveled to the floorboard. The contact stated that the front brakes were not engaging. Occasionally, the check brake system indicator would illuminate. The contact stated that the failures occurred multiple times intermittently. The dealer (dick edwards auto plaza, 1825 goldenbelt blvd, junction city, ks 66441) stated that the vehicle was not included in NHTSA campaign number: 16V345000 (service brakes). The manufacturer was also made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 83,838.
The contact owns a 2013 Ford F-150. While driving 25 mph, the vehicle bucked when the brake pedal was depressed. The contact had to slam on the brake pedal to stop the vehicle. The vehicle was towed to ace Ford (487 mantua pike, woodbury, NJ 08096, 856-845-6600) and they tested the brakes, but found no failure. The dealer offered to replace the brakes and rotors. The contact agreed and the repairs were completed; however, the contact was unsure that the vehicle was safe to drive. The manufacturer had not been contacted. The failure mileage was 48,000.
I woke up in early morning to leave for work. I backed out of my drive way and pushed brake pedal to stop truck and put it in drive, but the truck rolled down an hill and into trees. While pushing the brake pedal it went to the floor like I had no brakes at all. The truck did not stop till it was in the tree. My brake fluid is low which is a sign of the proposed recall which Ford is disputing. This is extremely dangerous and Ford says they are not aware of the problem although after looking online, it shows they are being investigated due to the issues with the brake booster box and master cylinder malfunctioning. Please help us make Ford recall these before someone is seriously injured or dies. My truck is also showing brake fluid has been used, its about 1/2 full now. This is a common issue found when the master cylinder problem is in the truck.
Brake fluid in reservoir keeps getting low every few hours and the "low brake fluid" level light becomes illuminated. This started a few days ago and I just saw a notice from gas buddy informing me of a recall #16S24 that may be related to this issue, but when I entered my VIN in the NHTSA website, there is no recall noted for my vehcile.
Brake fluid level sensor came on while driving on interstate at highway speeds. No brakes after that point. Coasted off the highway, checked fluid level, empty. Added 20 oz to max fill level, leaked out inside of 6 minutes. Towed to dealership, replaced brake master cylinder under Ford recall 16S24. Not sure booster was replaced. Issue is I check my fluid level every week before getting on the highway, I knew there was a recall issued March 2017, but with my fluid level standing full, didn't think it was an issue, I had plans to do the recall in Oct. This is not a slow leak, this is a full on seal failure with draining of the reservoir inside 6 minutes with the truck parked. When that light comes on, you are done with brakes. I just wanted you to know this is a sudden and total loss of fluid and not just a "leak". and there are no rear brakes, you don't just loose the front brakes, you have zero brakes. Didn't have to apply the emergency brake, was able to coast to a stop in the parking lot of a gas station.
A D V E R T I S E M E N T S
- Columbus, OH, USA