This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-150. The contact stated that the brake pedal failed to stop the vehicle occasionally. Each occurrence lasted approximately 10 to 25 seconds. The contact had to use all of his body weight to depress the brake pedal. Cal cars (10828 w sunset hwy, airway heights, wa 99001, (509) 244-2277) test drove the vehicle for two days, but could not duplicate the failure. The contact purchased an extended warranty on the vehicle. The manufacturer was not notified. The contact scheduled another appointment with the dealer to re-check the brakes. The failure mileage was 92,500.
I have had 3 issues with the vehicles brake master cylinder failing. All in a 4 month period. The brake master cylinder fails and I am left with little or no brakes. The dealership tells me I have some kind of contamination in the fluid. They have replaced the master cylinder twice and Ford will not do anything about the problem, so I am advised to replace all brake components to the tune of 2500. Dollars. This is a serious issue that Ford Motor Company should address and wont help me at all. The brakes don't give you any warning when they are going to fail. Every time they fail I have been driving, luckily no one has been killed or injured yet. Nobody can guaranty me if I fix the braking system that it will work like it is supposed to.
Brake master cylinder fail. I have had 2 brake master cylinder fails and will be taking the vehicle in for the 3rd time to replace another brake master cylinder. This has happened since August 2018. 3 master cylinders within the last 5 months.
3 major brake jobs in less that 70 thousand miles and a recall to the brake master cylinder. I have had a pulsing in my pedal and front end literally at 20K mile intervals and have had to machine / resurface or fully replace rotors and pads 3 times on a truck with only 60K in miles on it Ford still refuses to admit a problem however the rotors they are using have since been replaced in fact after the 2 years of using these rotors but the problem still remains I just want to something on record should something happen to myself or any one I have as a passenger as written documentation of this continued problem. This is not only dangerous its irresponsible on their part
- Santa Rosa Beach, FL, USA
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The contact owns a 2013 Ford F-150. While driving at a slow speed, the brake pedal was depressed, but failed to stop the vehicle. The vehicle was not taken to be diagnosed or repaired. Autonation Ford panama city (located at 730 15th St, panama city, fl 32401, (850) 253-7000) was contacted and an appointment was scheduled to have the vehicle repaired. The vehicle was not included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
The contact owns a 2013 Ford F-150. While attempting to brake, the brake pedal vibrated and traveled to the floorboard. The contact stated that the front brakes were not engaging. Occasionally, the check brake system indicator would illuminate. The contact stated that the failures occurred multiple times intermittently. The dealer (dick edwards auto plaza, 1825 goldenbelt blvd, junction city, ks 66441) stated that the vehicle was not included in NHTSA campaign number: 16V345000 (service brakes). The manufacturer was also made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 83,838.
The contact owns a 2013 Ford F-150. While driving 25 mph, the vehicle bucked when the brake pedal was depressed. The contact had to slam on the brake pedal to stop the vehicle. The vehicle was towed to ace Ford (487 mantua pike, woodbury, NJ 08096, 856-845-6600) and they tested the brakes, but found no failure. The dealer offered to replace the brakes and rotors. The contact agreed and the repairs were completed; however, the contact was unsure that the vehicle was safe to drive. The manufacturer had not been contacted. The failure mileage was 48,000.
I woke up in early morning to leave for work. I backed out of my drive way and pushed brake pedal to stop truck and put it in drive, but the truck rolled down an hill and into trees. While pushing the brake pedal it went to the floor like I had no brakes at all. The truck did not stop till it was in the tree. My brake fluid is low which is a sign of the proposed recall which Ford is disputing. This is extremely dangerous and Ford says they are not aware of the problem although after looking online, it shows they are being investigated due to the issues with the brake booster box and master cylinder malfunctioning. Please help us make Ford recall these before someone is seriously injured or dies. My truck is also showing brake fluid has been used, its about 1/2 full now. This is a common issue found when the master cylinder problem is in the truck.
Brake fluid in reservoir keeps getting low every few hours and the "low brake fluid" level light becomes illuminated. This started a few days ago and I just saw a notice from gas buddy informing me of a recall #16S24 that may be related to this issue, but when I entered my VIN in the NHTSA website, there is no recall noted for my vehcile.
Brake fluid level sensor came on while driving on interstate at highway speeds. No brakes after that point. Coasted off the highway, checked fluid level, empty. Added 20 oz to max fill level, leaked out inside of 6 minutes. Towed to dealership, replaced brake master cylinder under Ford recall 16S24. Not sure booster was replaced. Issue is I check my fluid level every week before getting on the highway, I knew there was a recall issued March 2017, but with my fluid level standing full, didn't think it was an issue, I had plans to do the recall in Oct. This is not a slow leak, this is a full on seal failure with draining of the reservoir inside 6 minutes with the truck parked. When that light comes on, you are done with brakes. I just wanted you to know this is a sudden and total loss of fluid and not just a "leak". and there are no rear brakes, you don't just loose the front brakes, you have zero brakes. Didn't have to apply the emergency brake, was able to coast to a stop in the parking lot of a gas station.
As I was driving home from work on the highway, I started to stop at a red light. My brake pedal went all the way to the floor with very minor speed reduction. I attempted to pump the brake pedal, but had to use the emergency brake to actually come to a stop. After some investigation, I was told my master cylinder had been leaking into my brake booster and both needed to be changed. This was recalled in 2016, but only for 2013-2014 F150 with a 3.5L engine. Since I have a 2013 F150 with a 5.0L mine was not recalled which almost caused me to have a wreck. Now I am paying out of pocket to fix it.
The brakes were scrubbing. Didn't have any brakes. Took it to the dealership they replaced the master cylinder but told us it was not in a recall. The same problem existed with this truck as with the trucks that were recalled. Why wasn't M Y truck included in the recall? this happened while I was driving on the highway.
While moving at speed below 10 mph, but using the brake at times, my "low brake fluid" warning indicator came on after driving only 200 yards. Even after filling the brake fluid container, it again came on after only about 500 yards. I carefully took the truck to my local Ford dealer who found that the master cylinder was leaking fluid into the brake booster. This is identical to the Ford recall #16S24. However Ford says that my VIN is not among the recall list, but obviously the recall should be extended to include my vehicle that exhibits the identical recall that Ford describes.
~95% brake power loss. Vehicle was stationary, and once started the low brake fluid light came on. Brake function was reduced to about 5% of normal function. Refilled fluid in reservoir and all fluid was lost during first 5 miles of driving. At this time there was only about 5% of brake power remaining and the vehicle had to be stopped using gear downshifts and the emergency brake. I checked over the vehicle and there was no apparent fluid loss in the engine bay or the brake lines. Took to Ford dealership and it was diagnosed as a master cylinder leak into the brake booster. This problem is an active recall with 2013 and 2014 model year F-150's, however my manufacture date did not fall within this recall.
While in motion on city street, brake warning illuminated and brake pedal went to the floor when depressed with virtually no braking action. Dealer stated brake fluid went into the brake booster and had to replace the brake booster and brake master. Service document attached.
On 6-26 of this year 2018, we got into my truck to go to Tuesday night church service. And as I was waiting for the garage door to open, I placed my transmission in reverse put my foot on the brake pedal. As I did, the pedal went all the way to the floor. I immediately put my transmission in park. The next day I had it towed to a garage for repair. The master cylinder had failed and all the brake fluid had leaked into the booster. The vehicle was repaired with new Ford parts but I am afraid to drive it even though the brakes are now working fine again for fear they could again fail and someone could get hurt or killed.
I was driving on a city road going 40mph. I went to hit the brakes at a stoplight and the pedal went to the floor. It ended up being the master brake cylinder was leaking into the brake booster.
While driving our Ford F 150 we experienced total brake loss where the peddle went to the floor with no stopping. When brake fluid was checked the was none, nor was there a leak or any sign of a leak. The F 150 was taken to a local mechanic and he could not see any sign of a leak. He added brake fluid and it was disappearing about as fast as he was putting it in. The vehicle was taken to a second mechanic which was ultimately the same outcome, added fluid, fluid drained, no leak and still no brakes. The vehicle was then taken to the Ford dealership where he told us that the master brake cylinder was leaking into the brake booster and our truck was not covered under the recall. Our truck is a 2013 vehicle that was manufactured at the dearborn plant in Michigan. I still have the sticker from the truck when we bought it brand new. This vehicle is currently at the dealership genesee valley Ford in avon, NY. No work has been done to the vehicle currently. The mechanic shops that looked and witnessed the vehicle after the brakes went out are beeches automotive in leicester, NY and al's automotive in leicester, NY. The current cost to fix this is North of $400 and the dealership is ordering parts for it now. I should not have to pay for this since it is the same reason that Ford had to recall the others. My name is [xxx] and I am the son of the owner of the vehicle. My mother melody chest is the owner and the driver. I am handling this incident for her. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Bowie, MD, USA