This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intermittent wiper operation stop working. Yes it is available for inspection. Had to operate wiper operation manually. No! Not confirmed. No inspection by others. Unknown. Just skip, then stoped intermittent operation.
On a morning in the 30s, remote started the truck and shortly after heard a pop sound. Walked out a few minutes later to find the back windshield had shattered sitting in my driveway.
I was driving at a slow speed on a dirt road directly into the sun when it was just rising. The conditions of the sky were slightly hazey. The entire windshield turned into a bright white light. (from right to left and top to bottom covering every square inch of the windshield) I could no longer see outside in front of me. I stopped. It was brighter than the sun 100 fold. No matter where I moved, the bright light of the windshield did not allow me to see. I had to roll down my window and place my head outside the vehicle to keep from driving off the road and into a different direction about a mile up the road. After going in a different direction everything was all right. I am concerned for other drivers that they may encounter this similar situation possibly causing an accident. My conclusions were: 1. The direct sunlight into the multiple star pits caused from highway/roadway gravel onto the windshield combined with windshield wiper fluid created the bright light that made the vehicle unsafe and undrivable. 2. The angle positioning of the windshield had something to do with the bright light... 3. The use of armoural on the dashboard as a preservative caused a chemical reaction onto the inside of the windshield (greasing the inside of the windshield contributing to the flash of bright light across the windshield). I will keep the windshield for 72 hours for your inspection. I plan on having the windshield replaced. This is a very dangerous situation. VR/RC Robin Conners
- Colorado Springs, CO, USA
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This afternoon when it started to rain I turned on my wipers only to discover they would not turn on. I managed to get off the road and even tried swapping fuses, but the wipers still wouldn-??t turn on. I had my child in the car and this was a very dangerous situation! Ford is telling me that the wiper recall doesn-??t cover my truck. Help!
The rear sliding window mechanism failed. The top track for the window was poorly affixed and has come off of the rear cab leaving the window hanging and unattached.
Upon entering my truck, I noticed the rear (powered) window seemed to be open, despite leaving it in the closed position. Upon closer inspection, I noticed the glass and trim were not correctly seated and it appeared as though the adhesive that holds the parts had failed (true cause unknown as I didn't observe the occurrence). This is a safety issue because 1) I have a young child who rides in the rear seat of the vehicle, and the glass moves freely since it is off-track. 2) the electric components are still working, and if my spouse (who doesn't drive my truck often) were to forget there was an issue, moving the glass which is not correctly articulating in its track could cause it to break (I am uncertain as to whether or not it is shatter-resistant). 3) we have had a lot of rainy weather, and due to the exposure of electrical components to the weather, could cause a short or electrocution if touched. 4) the glass could be easily pushed inward or aside from outside of the truck leaving it more vulnerable to break-in or theft. This issue is currently available for inspection upon request however, I will be getting it repaired within the next few days as it cannot wait. I have not yet had a dealer confirm the issue, nor had it inspected by any other party. I am aware of at least a few dozen 2015-2020 Ford F150 owners having this problem, it seems to be a known issue among owners of these vehicles. There were no warnings or vehicle generated messages. I respectfully request this issue be investigated because of safety concerns and evidence of widespread component failure. Thank you for your time.
The windshield wipers seem to work intermittently. I turn the wipers to its highest setting and it does not run. It seems to be working with the rain sensing but only after passing the first tick on the wiper arm.
2016 F-150 XLT V8 windshield wipers run uncontrollably with key turned on, can't turn wipers off, had to pull fuse. With wipers inoperable truck is operating unsafely with reduced visability. I changed wiper relay and turn signal stalk and problem persists. I called FMC customer service and they could not assist. Ford dealer made appt 4 weeks from now.
On 3/11/2023, I used my vehicles, 2016 Ford F-150 Platinum, remote start feature before leaving work. When I got in my truck to go home, I noticed that the rear window of my vehicle was shattered. After some further investigation, it appears the rear defroster heat element malfunctioned, and shattered the rear window. This caused glass particles to circulate within my truck, as there was nothing protection wind from coming in the rear window area. Upon further research, it appears that this has happened to numerous other vehicles of similar make/model/year. I have contacted Ford and am awaiting their response. This is a safety feature and a malfunction of their vehicle, therefore they should be responsible.
Wipers will not shutoff, continue to wipe at the slowest setting. This is occasionally intermittent and sometimes does not start to be an issue until the wipers are engaged once, then they will not shutoff.
Was told the Steering Wheel Control Module needed replaced. Was driving and the blinkers stopped working, window washerfluid button doesn-€™t work, and anything pertaining to the hazard switch is not working. This is very dangerous to not have working blinkers and windshield wipers not working as they should. Was told that the part is on back order until December or January. Hopefully we will see it before that since it-€™s a primary vehicle and I don-€™t feel safe driving it with my children in the car.
We discovered water in the glove compartment after rain. The passengers identified headliner has clearly had water issues prior to our purchase of this vehicle used. We applied silicone caulking to the top, passenger side windshield. After further rains, the water seems to be collecting under the dashboard and spills out when turns are made or velocity changes. Further silicone caulking of the windshield may be preventing leakage, but we are not fully assured of that.
Rear window spontaneously exploded on July 8th around 11:00am. My truck was parked and not driven for two days. The rear window exploded and shattered. The glass was everywhere, In the truck bed and all over the cab. The seats and carpet have shards of glass embedded in them. I called Tom Masano Ford in Shillington PA. Spoke to Lydia a service advisor. She told me that Ford would not cover the repair/replacement of the rear window. She stated that Ford would not take any responsibility for this safety issue. There was no warning lamps, messages, ect prior to the window exploding. We have an appointment at Tom Masano Ford on Monday July 18th.
Front differential grinding when driving. Ford Replaced IWE check valve and problem came back about a month later. Windshield washer fluid pump failed.
2016 F150 47,000 miles. Rear glass shattered for no apparent reason, impairing rear vision. This is a known documented problem for thousands of owners have complained to Ford with no resolve unless it is under warranty.
we bought this used truck from the ford dealership only 3 months prior! the car max report and other research we did before buying showed 0 issues like this with the truck. we used auto start, which does turn rear defrost on max, leaving a store parking lot. driving through parking lot pulling up to stop light less than 5 minutes after starting truck and as we begin to slow down we heard a terrifying loud explosion sound. we turned around and the entire rear windshield had shattered into tiny glass pieces. some small pieces of glass hit us and some was on the backseat and on the truck bed cover. there were no significant holes of any size or items around the inside or outside of the truck that could have caused the damage. thankfully we were slowing down while driving otherwise we could have been in a wreck with how loud the sound was! dealership we bought it from refused to acknowledge the issue or even help pay for damage! no warning lights or anything else showed up before or after it happened. we did our reasearch after to find what caused it and now it is obvious based on others reported experiences that it was from the rear defrost being on thanks to the auro start function. we still have not had it fixed since quotes from dealership and 3rd party places without insurance are around $700-$1000. with insurance we would have to pay a $500 deductible and they would cover the rest. we have a powerslide window on the rear windshield to which increases the cost too! we even paid the dealership the extra several hundred dollars for the extended warrenty when we bought the truck and they refuse to cover anything with glass! no resolution yet just trying to get Ford to fix their own defect issues by continuing to contact them.
The line that sprays the windshield washer fluid freezes up ALL THE TIME when it is cold out. This makes it almost impossible to see at times. I end up having to pull over on the side of the road and try to get it working again. The thing I found that works the best is pinching the hose in different areas and then pouring washer fluid on the line through the spaces in the cover. I was out for the last three hours and it never worked a single time! This is EXTREMELY dangerous to both myself and my passengers (which includes my wife and 10 year old son)...but also to every other driver or pedestrian out on the road. Every time I take it into a Ford dealership they claim not to know anything about the problem and they don't know how it can be fixed. I know how it can be fixed. Run the hose on the INSIDE of the hood like every other vehicle so that the engine heat can keep it warm. Instead...Ford runs it in this plastic cavity in between the hood and the windshield. And if it's not bad enough that it's exposed to the cold....they then put vent slits in the housing even further exposing it to the elements. The fact that washer fluid, that is designed not freeze in the first place, is somehow freezing in the lines so neither nozzle works is crazy to me. I have never had this happen on a vehicle before, but is a CONSTANT problem with my Platinum F-150.
A D V E R T I S E M E N T S
- Yoro, VA, USA