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2016 Ford F-150 accessories - interior problems: power door locks not working

Power Door Locks Not Working

2016 Ford F-150

This problem may be covered under warranty. Ask your Ford dealer.


pretty bad
Typical Repair Cost:
No data
Average Mileage:
5,350 miles
Total Complaints:
9 complaints

Most Common Solutions:

  1. not sure (5 reports)
  2. dealer repair - tsb issued by ford (3 reports)
  3. recall to install rain guard / replace door rod (1 reports)
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2016 Ford F-150 accessories - interior problems

accessories - interior problem

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2016 Ford F-150 Owner Comments

problem #9

Dec 312016

F-150 Lariat 5.0L

  • Automatic transmission
  • 15,938 miles


the rear doors will not open when it is cold outside

This 2016 Ford F-150 is relatively new that I purchased brand new in May 2016. As soon as the temperature become below zero, freezing point, the rear doors will not unlocked either electronically or manually by pulling directly on the locking button. Because of the large console in the middle on the front seats and the high rise back portion of the front seats, it is very difficult to access the rear portion of the truck. This is the third time it has happened in December 2016. Today ( 31 DEC 2016 ) the temperature came down to -12C which is not that cold for southern Ontario, Canada. Although my local Ford dealer has ordered all the new parts to fix the problems with these rear doors, it is still annoying. The problem with this issue is that depending on the manufacturing Ford plant where the truck was manufactured, some plants have forgot to install the rain guard inside the rear doors. The water if you wash you truck or the snow that melts down the window will go directly on the mechanism to unlock the door and freeze the door mechanism. In order to fix the problems on warranty, my dealer has to order new rain guard, the door locking rod and other parts. It will take at least 8 hours to fix all the doors. I think that Ford should exercise more quality control at the various plants and even make a recall for this problem.

- claudescott, Rockland, ON, Canada

problem #8

Jan 062017

F-150 XTR 5.0L

  • Automatic transmission
  • 2,175 miles

We have a 2016 Ford F150 XLT - XTR SUPERCREW FOUR WHEEL DRIVE WITH THE 5.0 Liter engine. All the door locks including the tailgate are not unlocking or locking correctly once the colder weather has arrived. This problem happens and then goes away. It tends to repeat itself with the colder weather. I e-mailed Ford Canada yesterday and we will have to wait and see what they say! The dealer informs me this problem has been happening on the 2015 and 2016 Ford F150 trucks so it is nothing new to them. I see this as a Safety issue and also as a Theft issue.

The dealer has suggested spraying lubricant inside the doors by removing the inside trim and hopefully by doing this removes all moisture. I call this a bandage and not a solution. The dealer also tells me that there are repair kits for this problem but it might take months for the dealer to receive these repair kits. I am very disappointed that a truck with 3500 km and only 5 months old is causing grief already.

I sure hope things will improve with this truck. The trucks cost a lot of money and shop time is very expensive so hopefully things will be repaired correctly while there still is a warranty! Other than this problem we have been happy with the Ford F150

- hockeygoalie, Peterborough, ON, Canada

problem #7

Dec 052016

F-150 XLT 5.0L

  • Automatic transmission
  • 7,000 miles

I'm glad I leased this truck! The sticker was 52k and for that kinda money I expected more from Ford. I had a 2006 F-150 that the power steering hose went out on, well to this date the part is still unavailable. So I went with Nissan Titan in 2012 and never had a days worth of problems with the truck. Well, I wanted to get another Titan but they never released the gas powered till just early 2017. So, I liked the looks of the 2016 F-150 and went and leased one in March 2016. This truck as been nothing but a pain. Doors not unlocking, radio just playing with a black screen and now remote start is working 1 out of every 3 tries. So, needless to say, once this lease is up, the truck will be someone else's problem. Back to Nissan or Toyota in March of 2018.

- nforcer1973, Warren, OH, US

problem #6

Jan 042017

F-150 Sport 5.0L

  • Automatic transmission
  • 124 miles


Just bought a new 2016 Ford F-150 Sport 4x4 supercrew. Power lock on 1 door doesn't open or close. New, just bought!!!

Also, on center console on top where glasses can be stored, open, but it won't close. Have to fidget with the cover to close after several times.

AAAAAAAAAAAAAAAHhhhhhhhhhhhhhhhhhh!!!! New, just bought!!!!!!!!!!!

- Larry H., Mississauga, ON, Canada

problem #5

Jan 022017

F-150 XLT 3.5L

  • Automatic transmission
  • 4,000 miles

Door lock freezing in cold weather is a common problem with 2015 to 2017 model f150s especially crew cabs. there is a bulletin (tsb16-0155) that keeps flowing over into each model year as ford does not want to do a expensive recall. the parts for this are not readily available as ford would have to disrupt there production line. my dealer only gets 2 kits for this a week a 4 door truck needs 4 kits. I have tried other dealers in Ontario and the same story. so there is a 3 month wait time to get this fixed which is totally unacceptable for a newly bought truck. in canada CAMVAP will fight for your rights. since this is a common problem and should be a recall they want to hear from you. make a file to

- Marc D., Toronto, ON, Canada

problem #4

Jan 032017

F-150 XL 2.7L V6

  • Automatic transmission
  • 2,800 miles

Woke up 18 degrees Farenheit outside this morning and press the unlock button on my fob and my drivers side door won't unlock, it does work with the key though. I will call the dealership about warrantying it later today and let you all know what they say.

- Cassidy L., Snohomish, WA, US

problem #3

Nov 282016

F-150 LX

  • Automatic transmission
  • 4,000 miles


F150 crew cab 4 WD. First problem was that driver side door would not completely close. Lock would not go up. Had to drive holding onto door handle. Corrrected that time after a few miles. Happened two more times, reported to dealer but when I took it in everything was working.Dealer sprayed some lubricant around lock. Few days after it happened again. Was able to get the door shut but it would not open from inside. Took back to dearler and had to crawl out over center consel and out passenger side door. Dealer said a "kit" had to be ordered. Was leaving truck for two weeks while out of town. Called back a week later and was told could not be fixed until at least sometime in January and that some of the "twenty" parts needed were not even manufactured yet. Dealer said there was now a service bulletin on this problem as many were having the same problem. Was planning on taking truck to Florida for three months leaving end of December. Cannot wait around until "sometime in January." In the event of any emergency it will be impossible to exit truck in a timely manner by crawling over the center and out the passenger door. I feel that Champion Ford in Erie is not responsive to my complaint over a very expensive, brand new truck.

- Dan G., Erie, PA, US

problem #2

Dec 122016

F-150 XLT 2.7L

  • Automatic transmission
  • 8,699 miles

Only front passenger side door would respond to lock/unlock button on keys or using the driver's side door button. -6c outside. Had to manually pull open other locks, which would still not respond to lock buttons. Truck was running about 20 minutes and locks still did not respond once I got to work, will try again at lunch time...

Update from Jan 6, 2017: After contacting the dealer there is a TSB issued by Ford for this, inform your dealer and they will fix the locking mechanism in each door panel (I don't think they replace the lock mechanism but put shielding around it to protect it from moisture).

I had mine rig fixed a week or two before Xmas and haven't had a problem with the locks since.

- Evan P., Sydney, NS, Canada

problem #1

Dec 012016

F-150 XLT 5.0L

  • Automatic transmission
  • 2,983 miles

Just noticed while using the remote to unlock the doors of my truck, that the rear doors of my supercrew no longer work. Also tried this with the door lock/unlock button inside of the truck, and that did not work... It was cold this morning, and now I cannot unlock the doors unless I crawl over the center console and pull up the door lock manually. This is really annoying. Also as problem for security (thinking that the door are locked when they are not). This must also be a safety concern as my young children ride in the back. Those doors are suppose to lock at like 20 Km/hour, and they don't. My truck only has like 4500 km's on it (that is about 3000 miles).... I have only had this truck 2 months. I hope I did not get a lemon...

Update from Jan 19, 2017: OK, I have been waiting for well over a month for parts to come in. And the problem is horrible. The back doors sometimes unlock, and sometimes they don't. You don't know when it will or will not happen. The worst part of this is when the doors are unlocked when you are driving on the highway and your 4 year old grabs the handle and the door opens!! These doors are suppose to lock when you hit 20km's. It's a safety feature, and it is defective. I cannot believe that Ford is being so lax on this. Apparently this issue has been happening since the 2015 model year and Ford is well aware of it. Yet they continue to sell the F150 crewcabs with this known problem, but don't tell buyers about it (of course) and don't fix the problem before then sell them. They sell the trucks (that they are aware has a safty defect) and let the buyer find the problem out for them selves. I know this for certain, as my dealer told me as much. They have a fix that includes parts that are on back order (and have been on back order for months) but will they stop selling the trucks before they get the trucks safety issue fixed? No they won't. Ford is deceiving buyers. A class action lawsuit is needed against for on this. I have contacted transport canada about this and they are investigating. But they told me they need as many people as possible to contact them (Transport Canada) in order to compel Ford to make this a recall. So, if you have this door lock problem, contact your dealer, and Transport Canada. Ford is sitting on it's a$$ on this and they don't care. This will be my last Ford purchase...

Update from Feb 7, 2017: Well waited 2 months for these new parts to come in to fix my doors. They fixed them yesterday, had my truck all day... This morning I go out to the truck after it has been sitting outside in -14C weather, and the door locks are not working once again... Brought the truck back to Ford dealership and they are trying to figure out why the "fix" did not work. Plus since the end of December, by 4x4 is not working right and I am getting "Check 4x4" light come on my dash... Thanks Ford...

So, this door lock problem is not fixed and still Ford has no answer...

Update from Mar 7, 2017: OK, it took the dealership 4 tries over a 2 and a half month period to fix my door locks. Now they do not freeze up. Yeah... But now, yesterday, as I was on my way home from my daughters practice, we hit a pothole in the road, and both doors on the passenger side of the truck came unlatched and the door ajar lights came on in the truck. It was not that bad of a bump, but the doors both had to be shut when we got to the next red light. It was spooky, that my daughters door had become ajar. What if she had of fell out? Luckily, she is always wearing her seatbelt, but come on... This is just ridicules.. If I could turn back time, I would never have bought this truck....

- David M., Corner Brook, NL, Canada

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