This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact became aware that the HVAC system was not functioning properly. Due to the failure, the contact was unable to activate the front windshield defroster. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blend door actuator. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V726000 (Visibility), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.
The contact owns a 2016 Ford F-150. The contact stated that while the vehicle was parked and attempting to open the sunroof, the sunroof made an abnormal popping sound. The contact noticed that the panoramic sunroof panel had become inoperable. The contact stated that the sunroof panel and the sunroof rails had fractured. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer confirmed that the VIN was not under recall and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 85,000.
The contact owns a 2016 Ford F-150. The contact stated while driving 40-45 MPH, the contact heard a loud exploding sound coming from under the hood. The contact stated that she was able to drive to her destination. The contact stated that upon inspecting the vehicle, she noticed that the rear sliding window motor had exploded. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 46,750.
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the center sliding window detached. As a result, the window struck the passenger but there was no injury. The contact was concerned for the safety of passengers near the center window. The vehicle was taken to the dealer where it was diagnosed that the adhesive had failed, and that the window needed to be replaced. The vehicle as not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 113,000.
- Altamonte Springs, FL, USA
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- North Kingstown, RI, USA