This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle started having issues. The truck would shut off going down the highway at 60-65 mph. The radio would blink on and off. The truck would shut down and not turn back on for multiple hours. Dealer couldn't replicate the problem. Our son utilized the truck to go and pick up LP gas for us from his shop. On the way back to our home, he stopped at a stop sign and suddenly noticed smoke coming from the dash. He attempted to put out the fire which was then raging under the dashboard and hood. He got the fire out, fire department arrived, truck ignited again. The fire department put out the truck. Son was burned trying to not have the truck explode with gas tanks in the back.
To Whom It May Concern, I am writing to formally report a recurring water intrusion issue with my vehicle, which poses a potential safety risk. Whenever it rains and the vehicle is parked outside, water consistently leaks into the passenger-side interior. While driving, especially during acceleration or braking, I can hear the sound of water moving within the passenger side area. Upon inspection, I have found water pooling in the front passenger footwell, where multiple electrical wires are located. Additionally, there is an electrical control box situated beneath the passenger seat that may also be exposed to moisture. I also discovered water leaking behind the rear seat area. This section contains two air vents, which may be contributing to the issue. The water intrusion raises serious concerns about electrical system integrity, especially given the presence of wiring and components in affected areas. Although my vehicle has not yet experienced electrical failure while driving, I am aware of multiple reports from other owners who have encountered similar leaks that led to sudden engine shutdowns, including while driving in traffic -?" a serious safety hazard. I brought my vehicle to the service center for evaluation, but as of now, I have not received any resolution or updates regarding a fix. I have several videos of the situation as well. Given the potential risk to both vehicle occupants and others on the road, I respectfully request that the NHTSA investigate this matter further to determine whether a recall or other safety action is warranted. Thank you for your attention to this serious issue.
Recall Reference Number: 23S65 Potential of a rear-axle hub bolt break that can lead to a loss of vehicle power and the ability to maintain Park. Ford has STILL not came up with a fix for this.
I continually get remote features disabled to preserve battery. Have taken it in to dealer, they can't find anything. I am told to drive truck for forty minutes or so. This doesn't help because in a couple of days it goes back to the warning., It offers updates for the software for the ford pass app It will never download. It says an error has occurred I didn't pay over $70000 for this truck to have to take it for a forty minute drive every couple of days to keep the battery charged If t can not be repaired, I would like a refund of my money and you take your truck back. This incident occurs every three or four days..
I am writing to request assistance regarding the Customer Satisfaction Bulletin published by NHTSA, titled "Heated Steering Wheel Performance Upgrade 22G06": [XXX] I purchased a 2023 Ford F-150 Tremor from Ryan Ford in Sealy, TX, as a custom order with a build date of December 2022. While I originally paid for a heated steering wheel as part of the vehicle's configuration, this feature was removed during production due to supply chain issues. The omission is noted on my vehicle-??s window sticker. Upon reviewing the 22G06 bulletin, I understand that certain F-150 vehicles, including those built in December 2022 at the Dearborn plant, qualify for the upgrade. Based on this information, my truck appears to meet the eligibility criteria outlined in the bulletin. I initially contacted my sales agent at Ryan Ford to arrange the upgrade but was informed that my truck is not eligible and was directed to contact Ford Customer Service. When I reached out to Ford Customer Service, I was advised to contact NHTSA, as Ford is unable to consider adding my truck to the VIN list for eligibility without NHTSA approval. This back-and-forth has left me without a clear resolution or pathway forward. Could you please clarify why my vehicle is deemed ineligible for this upgrade, despite seemingly meeting all the stated criteria? Furthermore, I would appreciate your guidance on how I can ensure my dealership completes this upgrade, considering my vehicle's apparent qualifications. Thank you for your attention to this matter. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Katy, TX, USA
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While driving my 2023 Ford F-150 on the freeway, the sunroof spontaneously shattered without warning. The failure occurred at highway speeds, producing a loud gunshot-like sound that startled me. The glass broke in an upward trajectory, which is inconsistent with the possibility of an external object, such as a rock, causing the damage. There were no other vehicles around me at the time, and no debris struck the windshield or surrounding areas. The shattered sunroof remains available for inspection upon request. The safety of myself and others was put at significant risk. Shattered glass could have fallen into the cabin while I was driving, potentially causing injuries or a distraction that might lead to an accident. Minutes prior to the incident, I had two young children under three years old in the vehicle, heightening my concern about the severity of this issue. Thankfully, they were not present when the sunroof shattered. The problem has not been reproduced or confirmed by a dealer or independent service center, but I did bring the vehicle to the dealership where I purchased it. The dealership, after consulting with Ford corporate, denied warranty coverage and suggested the damage was caused by a rock. This conclusion does not align with the circumstances or the nature of the damage. Neither the manufacturer nor any independent service center has inspected the sunroof further for potential defects. There were no warning lamps, messages, or other symptoms prior to the incident. This failure was entirely sudden and unexpected. Based on my research, spontaneous sunroof shattering is a documented issue that has occurred in similar vehicles, often attributed to defective tempered glass or thermal stress. I believe this incident is the result of a manufacturing defect in the sunroof glass.
I was stopped behind a car inside of a parking lot about 15 feet behind it and all of a sudden my engine rev up, accelerated unexpectedly, and the truck surged forward. I immediately put the brakes to the floorboard to try to stop the vehicle but it continued to lunge forward. I looked down for a split second and saw that my foot was completely on the break pedal to the floorboard. I that instant i tried to put it in neutral and I ended up putting it in park. Even though I try to stop, I ended up, hitting the car in front of me My truck is at the cerritos california ford dealership. I reported it to Ford customer service with the same information about how it happened as above There were no warning lamps Immediately after the accident happened within four hours, i drove my truck to the dealership after consulting with my insurance company and Ford customer service Ford customer service stated they wanted the truck at the dealership right away before any bodywork or repairs be completed from an outside collision center so they can inspect
I bought my 2023 F150 August 31 2023 and a few days later with just 600 miles on it the air conditioner quit working. We were traveling and turned it off for a couple hours and when turned back on it worked. Called the salesman and he said there have other incidences. Today 7/01/24 it happened again, and opening the hood I saw that the air conditioning lines were frozen. If this issue with fan not blowing when needing the defroster there could be safety issues driving in freezing precipitation. Dealer could not replicate so said there was no problem. There were no warning lights with regard to this problem.
The 360 camara does not always come on for several minutes after starting up. This prevents me from using the bachup canera and therefore I ciuld run over something or somebody when backing out of my garage or out if a parking spot. I have taken the truck in to to different dealers and all they say is they can't duplicate the problem. I even show them a viseo of it happening to me but say they have to see it to fix it. I see all of the ford SUV's are on recall, so wht aren't the F150's? This is a very dangerous situation that needs to be corrected asap. I swe many owners on tge internet with the same problem. Please help!
- Component: Air conditioning system. - Safety: A/C failure in summer heat conditions over 90 degrees. - This a known Ford issue with thousands of complaints and not resolution. Ford does not want to repair issue. - Ford dealership - Symptoms: AC blower can be heard ramping up but no air is coming through the vents. ** This an on-going issue with Ford that they are failing to rectify. My 2023 Ford F-150 has less than 7k miles and the A/C has already stopped functioning. The compressor and A/C components are freezing up and not allowing air into the cabin. This is a safety issue when temperatures are in the 90's in the south. Ford has not taken responsibility and has failed to correct the problem. There are several blogs and complaint websites with consumers complaining about the same issues. Something must done. I made an appointment and Ford did not want to repair. Please take action and issue a recall.
The AC stops blowing and cooling at an adequate speed after driving for a period of time. The safety issue is that while the blower is malfunctioning, it cannot defog/defrost the windshield.
On trips over 100 miles or 45 minutes the A/C will freeze over and the blower motor will go to reduced speed and not blow cold. Checked pressures and they are to spec. Able to recreate issues repeatedly.
2023 F-150 with only 12k miles, air not blowing on A/C. No cold air blowing at all. Blower can be heard on but no flow. Happening intermittently and of course no defrost or defog when present affecting visibility. Issue described and reported by many drivers. Ford not acknowledging issue since not easy to replicate. Happens randomly.
The screen in the dash consistently does not work. It's goes blank, turns blue, or continuously restarts. This screen contains the backup camera, backup camera for the pro trailer feature, climate controls, and radio. The wireless App projection also does not work. Unable to use rear view camera. Contacted Ford and was told this is "a nightmare" and "there are currently no known fixes". This is a known issue from Ford and causes significant risk to the consumer and other drivers on the road. I've contacted Ford Corporate after my dealership could not help me and I was given the same response, but in more politically correct terms.
Randomly the ac line will freeze over and no air flow will come out of the vents although the fans can be heard working. Issues is not a simple thing to be duplicated and have brought it to 3 ford locations and still having the issue. They won-??t attempt to repair anything else that could be the issue like the compressor because of fear of ford giving a bad review to the shop and mechanic. Just this week 2/28 I took the vehicle in while issue was happening and once the line defrosted and air flow came back I was again sent away because they could not replicate. This is a huge problem as I cannot defrost or defog my windshield in cold weather.
So I was driving for an hour & it felt like my AC went out. You could hear the AC blowing but it felt like it was restricted through the air vent. I had it on 7 & it felt like I had it on 1 the air was barely coming out. You could definitely hear the air trying to blow when I raised it up to 7 but no air was getting thru the vents. Felt like it clogged up. Also the temperature of the very little air that was coming through the vent was warm. So I had to lower down the windows just to get fresh air in the cab as my family was complaining it was getting hot. All of this happening at 550 miles
IWE four wheel drive system is engaging while driving the vehicle. Rough shaking in the front end of vehicle and grinding noise while driving. Ford has acknowledged there is a defect but the truck is operating normally and they are trying to fix the issue. Initially I was told it was unsafe to drive, but now that they do not know how to fix the issues they told me to just drive it until it completely breaks down. This is very unsafe. The vehicle is a 2023 F150 with 6,000 miles
2 issues Issue 1 Cluster tripometer randomly resets miles and mpg. Images attached. See this link for more details [XXX] Issue 2 Power train continues to "slip" randomly. The excuse I get is that the computer is still "learning"... 8 months later? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Waycross, GA, USA