This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving and noticed a few white puffs of smoke. The next thing that happened was a loud bang from the engine and the cab of the truck filled with black smoke. Within 5 minutes, the entire truck was engulfed in flames, as well as our camper. There was no warning indication on the dash. The insurance company had investigators look at the remains. However, since the truck was aluminum and the fuel filter housing and low pressure side of the fuel system was plastic, everything totally melted. The truck was properly serviced prior to our travels.
On Aug 25, 2021, my son took the truck to Crestview Ford in Crestview, FL with 32k miles on it. The Fuel filter on the engine was spraying diesel from a crack in the housing - Have a video and service records available for review. Crestview Ford replaced the fuel filter housing. On Oct 22, 2021, He was traveling to the Stark Fl area with a 4-wheeler in the back of the truck. He started smelling diesel really bad and pulled over and when he stepped out the steps were covered in diesel. When he pulled the hood release the engine compartment flamed up and filled the cab with smoke. He stepped away and called 911. The truck burned to the ground. I have pictures and fire department report available for review (see attached file). The truck had approximately 44k miles. My research has shown that this is a common problem in 2017 + super duty Ford diesel trucks.
Ford claims fuel was contaminated and redid whole fuel system when in fact I have read and was told by my mechanic that the lining in the fuel tank was flaking off due to new diesel Ford was aware of this problem and is making lots of money replacing the whole fuel system did not cover under warranty
While driving vehicle down the road, "reduced engine power" light illuminates and then the vehicle stalls in less than five seconds. There is no warning of an issue or any problem before the engine dies. This is the second occurrence of this on the truck. It has happened while towing a heavy load. Total loss of power, sterring and braking ability is a serious issue and a danger to the public as well as myself and my family. This issue needs to be resolved by Ford ASAP!
- Lebanon, TN, USA
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Truck was driving down the highway and fuel sprayed over the motor and caught the truck on fire and lost brakes while fire was coming up onto the I windshield. Truck finally came to a stop with the use of trailer brakes. The cab was filled with smoke and thee dashboard was melting.
I was driving approximately 70 mph when I crossed a set of rail road tracks and the vehicle shook violently enough to cause me to enter left ditch. After applying the breaks and slowing to 15 mph I regained control. I got out and check the tires and all seemed fine. Started to slowly drive and it was fine. A few miles later I began to smell diesel fuel. When I reached my destination the smell was very strong. Opened the hood and there was fuel leaking from the top of the engine and steaming from the inter cooler. Drive it to a Ford dealer and they replaced the fuel filter as the shaking had caused it to crack.
Vehicle was in motion on a city street and the fuel injector dash light appeared momentarily and then disappeared. Shortly afterwards, I began to sense the slight smell of diesel and just as I turned into my homes driveway there was a loud burst from the engine compartment and the truck began to smoke. I stopped and shut off the vehicle immediately and exited as I was going to inspect the situation. There were screams of fire coming from my wife as the trucks engine compartment began to roar with flames. Action was taken to put out the fire but the flames were too strong. 911 was called and the fire department began in route to our location. In my attempts to contain the fire the truck began to attempt to start on its own. After approximately 3 attempts of the truck starting, there was another loud burst and more flames. Afterwards the horn began to alarm for several minutes. With the help of my neighbors between the water hose and fire extinguisher we were able to contain upon the 18 minute arrival time of the fire department. It is unknown at this time to what caused this fire. Please understand my frustrations as I tell you my 2 year old son was strapped in his car seat in a vehicle that was on fire which was only purchased only 6 months ago from a certified Ford dealership. Photos of engine compartment and cab dash area are attached. Consumer stated he has yet to hear from Ford.
I'm a mechanic at an independent shop. These pickups all have the same problem. Somewhere between 11 and 13 locally. The little fuel line off the top of the filter breaks and fuel everywhere. The last one I had to farmer fix only had 1200 miles on it. Ford needs to fix this problem. All I can do is patch it so they can get home. This is a problem and needs to be looked into. I don't know any other way to do this. When every one of them all have the exact same problem in the exact same spot though?
A D V E R T I S E M E N T S
- Selbyville, DE, USA