Notes: Welcome to North America, Ford Fiesta. Thanks for bringing your herky-jerky transmission, numerous interior quality complaints, and an engine that dies while driving.


really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
52,474 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fiesta engine problems

engine problem

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2011 Ford Fiesta Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #53

Sep 072015


  • 89,090 miles


The contact owns a 2011 Ford Fiesta. While driving approximately 65 mph, the check engine and the wrench icon warning lights illuminated. The vehicle went into limp mode, causing a drastic reduction in speed. The vehicle was not able to be driven above 5 mph. The vehicle was taken to the dealer where it was diagnosed that the throttle body or the throttle body sensor needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 89,090.

- Morris, IL, USA

problem #52

Nov 102014


  • miles
In November of 2014 I received my recall notice on my 2011 Ford Fiesta about a 'shutteringż issue within the motor/transmission. Since this time, my car has gone back every 3 months to have the same issue repaired. This will be transmission number 4 within 1 year. I was already told by the dealership that my car cannot be repaired. Ford cannot fix the issue. The dealership has been great, they have been honest with me from the start. They have advised that they will continue to try and fix the car under warranty until it runs out. The 2012 Fiestas do not have the same motor or transmission thus, the issue is fixed. I called my finance company and asked them if I can return the car since the car cannot be repaired. I was advised I had to go through Ford and have them start the paperwork. I was further advised that the paperwork has to be coded to reflex the car cannot be repaired, therefore it is coded differently to reflect on my credit report as a voluntary repossession due to unrepairable vs just non-pay. I called Ford customer relation team 1-800-392-3673 options 1,4 &5. I spoke with renee who advised I had to go to Ford credit to get the paperwork. Renee advised me my car is too old for them to buy back (my car is 4 years old). She further advised the number as 800-727-7000. She advised they would be able to help me. I called Ford credit and spoke with chad who advised me he could not help me since all I want to do is return my car and have the paperwork coded that it is being returned because the car cannot be repaired. I did not do anything wrong, I pay for my car each month and even for the months when my car is at the garage. I want to return the car and have my credit score not affected by the return.

- Northboro, MA, USA

problem #51

Oct 052015


  • 38,000 miles
Took my car in twice for the tcm and it's even worse. Shuddering, electrical failures, loss of engagement while driving, and worst of all Ford is denying me service until I put another 1,500 miles on the car! not sure if this is even legal. Trying to press for a lemon law now.

- Ephrata, PA, USA

problem #50

Sep 252015


  • 62,000 miles


While in motion, my vehicle had an intermittent electrical issue. The service wrench appears, and displays "engine malfunction, seivce now" the engine then derates and runs very rough. With a manual transmission, it is difficult to shift gerars without stalling. Upon turning off and restarting, the engine resets and runs normally. Occurences are random without any warning. This is a safety issue. In one instance my engine nearly stalled in a busy intersection as a result of this issue. Ford has a tsb for the issue (13-11-15) that involves changing the wiring of the car. I believe this should be elevated to recall status so that repairs are covered. Given that it is a design issue that was built in to the vehicle and requires a change to the wiring to fix, Ford should be responsible for the service. I was billed $442.85 by my dealer to correct this issue.

- Peoria, IL, USA

problem #49

Aug 142015


  • 46,000 miles
While driving from denver to longmont co (8/14/15) on hwy 76 the vehicle would not respond when I needed to accelerate then the engine cut off. I was able to restart and put in neutral to navigate traffic to get to side of the road. The car died. It could not be restarted. While waiting for tow truck I was able to start car again and tried to drive, it would not respond to accelerator and then died. Car was towed to longmont repair shop. The mechanic there reached out to Ford and was told they were aware of those issues but part was on 6 month backorder. Car was then picked up by Ford of longmont. They said that it wasn't the tcm and replaced 3 smaller parts. Six days later I was driving on diagonal highway in boulder co and the car refused to accelerate and the died. Car was towed to Ford of longmont again. I was told by the service department that Ford requires that when replacing the tcm they must first repair minor part and return to customer as "fixed" and wait for subsequent part failure before replacing the tcm. Ford of longmont replaced the part on 8/20/15.

- Lake Forest, IL, USA

problem #48

Sep 242014


  • 20,000 miles
About a year ago I was going up lombard street in san francisco with a friend of mine and 2 younger sisters. We were waiting in the line of cars, as there is always an amount trying to go up the famous street. After 10 minutes in traffic my engine line came up with a warning stating the engine was to hot. When the cars moved up mines would not accelerate. I tried pushing on the gas and the car would not move. I wasn't sure what to do since my car was stuck on an incline with a heavy amount of traffic so I told my friend to take the wheel. He soon noticed that although the car didn't want to go up it was able to reverse. So his idea was to go on the opposite side of the street where there were no cars going at the moment in reverse. With my little sisters frighten in the car we decided it was a good idea to get out of the heavy traffic incase I needed to call a toe truck. We reverse the car on the opposite side of the street all the way down and was able to park it corner in reverse. We decided to wait 20 minutes and see if the car would turn on, luckily it did. Soon after I took it to Ford to let them know about the problem they stated it was not the transmission and changed a small part in which they claim it would fix it. 2 months we went to get ice cream and park the car on a hill in san francisco, much smaller incline. However when we came back to the car it did turn on but then when I try stepping on the gas the car wouldn't move, again. I turned off the car and waited 5 minutes and then tried again, thankfully it moved. I am afraid if driving my car in any type of inclines fearing my car is going to stop again. It also has the tendency to shake and jerk a lot. I've always brought it up to Ford attention but they tell me that is how the car was manufactured and that it is normal.

- Stockton, CA, USA

problem #47

Apr 062015


  • 64,352 miles


Issues with car weak performance, car shuddering, grinding noises in engine, stalling when brake is pressed while in drive gear, car lunging forward and not wanting to engage, not wanting to go after a complete stop, not engaging in reverse, and engine light coming on randomly. Almost rear ended by a car behind me came to a screeching stop because of the hesitation to engage in first gear. Took the car to a Ford dealer and was told that I would have to pay a diagnosis fee. Because if it did not test at a certain level of performance the dealer would not pay for the testing or repair. I stated I had a customer satisfaction program 12mo1 letter for the clutch assembly and they said it did not matter. I left the dealer very upset and dissatisfied. Drove the car and the symptoms worsened. I got into my car one day and the car would not engage in reverse. Luckily on was parked on an incline and coasted out of the parking spot. Drove the car to the dealer and they did not have the new clutch assembly in stock. I then asked for a rental until the car was repaired because I felt it was very unsafe to drive my daughter in with the problems it was having, I was told no. So I was forced to drive this car with these problems for a week until the Ford dealer received the new clutch assembly. This car is a very dangerous vehicle to have on the road not only for those driving the vehicle but also for those car that drive behind these cars. Ford absolutely knows they have a major issue with the dual clutch system. Regular clutches are controlled hydraulically but these dual clutches are control electronically by the tcm which has a customer satisfaction program 14M01 that Ford has sent out. Between the leaking transmissions seal corrupting the clutch and the tcm failing that controls the clutch that is a double jeopardy situation. This is a very dangerous car to have on the roads.

- Trenton, MI, USA

problem #46

Jul 082015


  • 61,000 miles
I was driving my vehicle and the engine light came on as did the wrench icon signifying a need of immediate repair. The car kept driving, but I had to slow down for traffic. When I tried to accelerate again, my car had little power. I pressed the gas pedal further and the car jerked forward, then slowed itself down immediately and bucked on me a few times. I was in traffic and it caused me to almost get rear ended twice as it would abruptly stop. The engine ran, I could drive, but it wouldn't let me go very fast and kept switching gears on me. I took it to the shop, and they said it was a logic issue but could be a further transmission issue and I should drive it until something else happens. They also promised me that the logic was fixed and nothing like that would happen again. This something else happened a week later exactly as it had happened before. Again, I almost got into an accident because of how abruptly the car stopped and sped up. The internet is full of stories just like this one.

- Northford , CT, USA

problem #45

Nov 302014

Fiesta 4-cyl

  • 6,000 miles
The contact owns a 2011 Ford Fiesta. While driving at 50 mph, the vehicle stalled. The contact was able to restart the vehicle. The engine warning light illuminated and service engine, transmission soon was displayed across the message board. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 6,000. MA 10/6 the dealer reprogrammed the transmission. Updated 10/15/15

- Rockville, MD, USA

problem #44

Feb 112015


  • 81,000 miles
On several occasions over the last winter I turned left from my driveway. As I attempted to accelerate the vehicle briefly slipped out of gear. The vehicle is controlled by an automatic transmission, but slipped from gear, leaving me in the road, unable to move forward. This has happened on several occasions. My transmission has also failed several times at red lights. I will step on the gas, and there are several seconds of hesitation, where my vehicle will not move. Then it lurches forward. Ford has sent a letter explaining there have been defects with the transmission, but I have called 3 different dealerships, and they refuse to fix the problem unless it occurs during a test drive by their technicians. If the problem does not occur during their test drive they will charge me over $100 for the diagnosis. This defect is known to Ford, yet they refuse to fix it until the problem is consistent enough that I can bring it in, knowing the problem will occur on that particular test drive. I have almost been in an accident because I was unable to get my vehicle out of the road, due to the transmission issue. I believe the problem has also caused other issues with my vehicle. My O2 sensor and catalytic converter wore out prematurely.

- Berkley , MI, USA

problem #43

May 292015


  • 100,400 miles


While parked with the vehicle running (about 30 minutes in 87 degree weather with the ac on), the transmission felt like it tried to go into drive and rocked forward slightly. I looked at the dash and the check engine light came on. I tested the vehicle and it seemed road worthy enough to try and get home. When driving home and stopped at a stop light, the car's display for park, neutral, reverse, drive, started quickly flashing between drive and park. I could not accelerate the vehicle while this was going on. I placed the vehicle in park, and then met fairly heavy resistance putting it back into drive. After a few seconds of flashing between drive and park, it stopped and I was able to drive again. The same thing happened a few minutes later while I was about to turn into the Ford dealership. This time I tried turning off the vehicle to see if that would remedy the issue. I was unable to start the vehicle for a minute or two after because it was acting as if I was in drive (or the fast park / drive flutter) and trying to start it. It's been two days, yet I haven't heard back from the dealership on what this problem is. I did receive a recall notice that spells out the exact symptoms that I had, yet the mechanic has twice said it is very unlikely that the recall part, the tcm or transmission control module (which is back ordered six weeks), is the actual problem.

- Kuna, ID, USA

problem #42

Jan 172015

Fiesta 4-cyl

  • miles
I reported to sterling mccall on 8/18/14 at 5:50 P.M. the problems that I have been having with my 2011 Ford Fiesta. I also reported the customer satisfaction program 14M01.0N 8/20/14at 7:19 a.M. I brought my vehicle into sterling mccall. Sterling mccall refused to fix the problem. I reported to legacy Ford on 9/5/14at 4:05 P.M. to [xxx]. the problems that I have been having with MY2011 Ford Fiesta. I also reported the customer satisfaction program14M01. On 9/11/14at 6:59 P.M. I brought vehicle into legacy Ford. They gave me a rental car at 7:15 P.M. on 9/12/14 legacy Ford refused to fix the problem. I filed a case [xxx]-5211951 with the customer relationship center at 2:15P.M. I brought my 2011 Ford Fiesta to Firestone for a diagnostic on 12/4/14. The find was that the article supersedes tsb 11-9-2 to update the issue statement and service procedure. I brought it to legacy Ford again on 1/14/15. And legacy Ford refused to fix my 2011 Ford Fiesta again. Then on 1/17/15 my car was in a accident. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richmond, TX, USA

problem #41

Nov 172010

Fiesta 4-cyl

  • 7,155 miles
Vehicle will not pull over 40 miles per hour.

- Hazelwood, MO, USA

problem #40

Feb 182015


  • 50,000 miles
I purchased my 2011 Ford Fiesta in August 2014 with 45,000 miles on it. Car ran fine for a week then I noticed when the ac is on the car jerks when I accelerate. It also does it daily when I drive speeds under 30 mph. The car stalled out as I pulled out leaving wal-mart and thank god it was during the day when everyone is at work and that there was not a lot of traffic!! this car makes me nervous driving it a distance longer than 30 minutes and no car should feel that unsafe. I took it to the Ford dealer this morning reporting of constant jerking and hesitation while I am driving and feeling the gears grinding when I brake. I was told I needed a new clutch and that it is a common problem with these cars and that since the part is on back order it would take minimum 2 weeks to get in!. how there is not a recall on this I do not understand. I have read complaint after complaint about the same problems.

- Junction City, KS, USA

problem #39

Oct 102011

Fiesta 4-cyl

  • 6,300 miles
When taking off from a stop the engine shutters causing a delay in acceleration.this has almost cause many accidents. It is very startling when the whole vehicle starts to bounce and shake. Clutch parts have been replace 2 times now. Other work has been done to try and fix the problem with no luck.over 20 times in shop. I also have been told Ford has chosen to set guide lines now that they say shutter in the transmission is normal. Normal does not help when I'm trying to pull out on a highway and lose power. I would like to know if there has been other reported issues. This car is dangerous.

- Leavenworth, KS, USA

problem #38

Jul 232014


  • 59,936 miles
The car was making noises and sounding like it was having difficulty changing gears, took it in to a Ford dealer in charles town, wv (thomassen) and was told the car was ok, they reprogrammed it. A month later, same issue, took it back to them, they replaced the controller module and pronounced it fine. Three months later, same issue. Have been told was a recall on the transmission but now the Ford dealership it is at in weston, wv, toothman, is not wanting to perform the recall, and kept it on their lot for 1 month before they even put it on a rack and looked at it. They claim it was dry of transmission fluid. The day before leaving, oil change was done and fluid levels checked. When it broke down, my daughter and boyfriend checked the fluid first thing and it had plenty. Now, car is stranded and no one is wanting to help with this issue. Ford first gave a claim # and said recall would be performed. Now they say its not a recall, just a service.

- Williamson, WV, USA

problem #37

Dec 242014


  • 119,000 miles
2011 Ford Fiesta bought at garber used cars in saginaw Michigan. I have had my car worked on for the recall for T E transmission rings. They told me they needed to also change out the clutch. Prior to this I spent 1200 dollars on the transmission part they said wasn't covered by a recall. The engine light started coming on a few days ago. They told me it was the catalytic converter. 650 to replace, and yesterday my car refused to start...the safety won't unlock and my car can't go into any gear but park. I had to have it towed...still waiting for the clutch and converter to come in so it can be repaired. When it runs it is a good ride. But the car has cost me all sorts of money I really cant afford to pay out. I will say if Ford doesn't come through and take responsibility for this car and fix the issues the company will lose my business forever.I am angry and disappointed and tired of paying for something that is so undependable.

- Saginaw, MI, USA

problem #36

Dec 132014


  • 17,200 miles
I was rear ended by a Ford F350 so hard that I hit the car in front of me, a Honda Accord. The back of my 2011 Ford Fiesta is smashed in and the front of the car, is smashed in. The back window is scattered, the sunroof slider fell back into the car, the front right wheel (passenger side) is bent, and the car does not turn on. I understand in rear end crashes the air bags usually do not go off, but when I hit the car in front of me, the air bags should have gone off.

- Corona, CA, USA

problem #35

Oct 202014

Fiesta 4-cyl

  • 23,000 miles
While driving the vehicle's transmission began to act up. I was not able to drive over 30 mph. The transmission would slip while driving.

- Arlington, VA, USA

problem #34

Dec 022014

Fiesta 4-cyl

  • 29,000 miles
For approx. 2 months, my car will not always start. I would have to crank it a few times before it would turn over. Replaced the battery and it still happened. One night, stopped at the store for a few minutes. Got in the car and it wouldn't start. Left for an hour, got back in and it started. Dropped it off at the Ford dealer and they replaced the starter. The next day went to the P.O., got back in and it wouldn't start again. Waited 1/2 hour and it started. Drove right back to the dealer and they replaced the tcm. (transmission control module). That was 12/5. I am hoping this does the trick. Have read about 2011 Fiesta transmissions problems and hope I have no more problems.

- League City, TX, USA

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