Notes: Welcome to North America, Ford Fiesta. Thanks for bringing your herky-jerky transmission, numerous interior quality complaints, and an engine that dies while driving.


really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
52,474 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fiesta engine problems

engine problem

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2011 Ford Fiesta Owner Comments (Page 1 of 4)

problem #73

Dec 012012


  • miles


This was the certified letter I sent to Ford: On June 12, 2012, I purchased/financed a new 2011 Ford Fiesta at andy shaw Ford in sylva, nc. Unfortunately, the Fiesta has not performed with reliability or safety due to chronic transmission issues and has caused ample inconveniences as well as safety concerns for myself and my daughter when I am operating the vehicle. I am very disappointed because I have had the car serviced several times for the same symptoms and transmission issues. Enclosed are copies of the vehicle's service records. Each time, the service department has claimed to have fixed the problem. However, after a few months, I begin experiencing the same symptoms. On numerous occasions, I have experienced life threatening situations on the road while operating the vehicle (almost being rear-ended, getting stuck and almost being hit while trying to pull out of a parking lot or trying to make a turn across an intersection) due to the transmission malfunctioning/stalling/lurching forward and end up back in the dealership service department, yet again. I have also been in contact with a customer service manager regarding these issues, michelle (at 1-866-631-3788, ext. 77796), who has yet to offer any real, valid assistance. To resolve the problem, I would appreciate your replacing the vehicle with one that provides safety and reliability, at no cost to me. I believe I am entitled to this according to Georgia lemon law. I look forward to your reply and a resolution to my problem no later than November 21st, 2016. Waiting any longer will put my and my daughter's safety and life at further risk. ***Ford wrote back and denied my request for a safe, reliable vehicle replacement. They are ignoring the severity of the safety issue and simply told me to keep working with the service department.

- Roswell, GA, USA

problem #72

Dec 122016


  • 180,000 miles
The vehicle was purchased brand new. We have already taken it to Ford repair shops a number of times for replacement parts, repairs, recalls, etc. Recently, the vehicle would not start (among other continuing problems with shaking while braking, jerking when shifting gears--both of which we've already had worked on several times) so we had it taken to a Ford dealer near where we live. We found out the problem is with the transmission control module. It turns out that Ford has a csp for this problem. However, we did not know about it and by the time we started having problems, we were past the mileage for the warranty coverage. I am extremely displeased with this vehicle and the customer service we have received. I believe it is bias and discriminatory to repair problems you know about only if they are on vehicles with mileage under 150,000. If there is a known problem. Ford should fix it and fix it for everyone, not just people who do not drive their vehicle frequently. This car has had known transmission problems and numerous recalls already. The problem is, every time we have it worked on, it never fixes it completely.

- Columbia, SC, USA

problem #71

Dec 012015


  • miles
I have a 2011 Ford Fiesta, my vehicle has a number of recalls out. (Ford recall number 15S16, field service action number 14M01 and 14M02). I had contacted the dealer November of 2015, they told me that they would contact me when parts were available. I have heard nothing for a year now. There are two recalls out having to do with the transmission.( transmission clutch shudder/transmission input shaft seal warranty extension and transmission control module extended warranty coverage). I have had my father who is a mechanic tell me that is why my transmission is going out. I have three children and the car is barely shifting correctly and I feel is unsafe to drive but being my only form of transportation I am forced to do so. I need something done, I feel that I shouldn't have to pay for a new transmission when if the recalls were preformed in a timely manner I would not have any issues at all. Please help me resolve this issue. I am already paying so much on this car and getting no where with what I own due to all my payment going to interest. I cannot go without a vehicle. Please help!

- Warrensburg, MO, USA

problem #70

Nov 172016


  • 95,000 miles


The car stays on after the car is turned off and the key is removed from the ignition. The car eventually turns off on its own.

- Miramar, FL, USA

problem #69

Oct 252013


  • 22,000 miles
The contact owns a 2011 Ford Fiesta. While driving various speeds, the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the electronic throttle body failed and would need to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.

- Los Angeles, CA, USA

problem #68

Nov 012016


  • 76,583 miles
Ive taken my car to the dealership around 4 times for the same problem. The fourth being the worst. The car will shudder, shake, over rev, low power when taking off and lack of powersteering and brakes. Its had its tcm reprogrammed to no avail! clutch has been replaced to no avail. Third time it stared again and had to get the car reprogrammed again. The last time the car would not drive over 30 mph without shaking shuddering and trying to find the right gear. Couple of times the car stopped while driving!! dealership replaced the tcm.on about the fourth time in. My wife drives our kids to school in this car and I have not confidence in its ability to sustain and deliver my family safely to their destinatation. Im currently making payments and have also tried to talk to Ford about a buy back or replacement and they said I don't meet or qualify for the California lemon law. They had pulled my records at the dealership to verify the car status. All actions that the car displayed and others have encountered have happened when pulling away to accelerate. A couple of my complaints on the service record was not recorded. I think the first and the last ones were however.

- South San Francisco, CA, USA

problem #67

Nov 012016


  • 90,000 miles


Transmission is jerking, specially coming to the stop, gears are slipping, car was in the dealership service center several times through the years to address this issue, but it never been corrected. Engine and transmission warning lights come on constantly, now the engine is overheating and the dealership is unable to fix. This car is defective and unsafe to drive. I purchased this car new from autonation and had it serviced/maintained by their certified service department, I had problems with the transmission from the beginning and was complaining several times, but it never was addressed and/or fixed

- Boca Raton, FL, USA

problem #66

Oct 082016


  • 71,200 miles
"takata recall had the vehicle approximately one week purchased from a private. I stopped at a stop sign and car died on me and left me stranded at a 4 way stop. I tried to get vehicle started and it started briefly and died on me. I was frantic as I am an older lady with my grandchild that was scared to death. I was pushed off the road by a concerned citizen who helped us push 2011 Ford Fiesta off the road. I had the unit towed and had motor replaced. The car still will not run and I have gone through all my saving on this piece of junk. It is now at a Ford dealership and they still are scratching their head and cannot fix unit. It is located at halliday Ford Lincoln incorporated, 1700 columbus ave, Washington court house, Ohio, 43160, telephone 800-358-3673.

- Greenfield, OH, USA

problem #65

Oct 102016


  • 91,147 miles
The contact owns a 2011 Ford Fiesta. While driving 30 mph, the transmission slipped out of gear and the shift lever locked into position and would not move. The check engine, service engine soon, and traction control warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed, but there were no failure codes. The failure recurred twice. The failure mileage was 91,147.

- Orlando, FL, USA

problem #64

Aug 222016


  • 90,000 miles
The contact owns a 2011 Ford Fiesta. While driving 60 mph, the speed decreased to 40 mph without warning. The accelerator pedal was depressed, but the vehicle failed to accelerate. The contact was able to turn off and restart the vehicle, but the engine malfunction indicator illuminated. The was taken to a dealer were it was diagnosed that the air flow sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer again, but the issue could not be duplicated. The manufacturer was notified of the issue. The failure mileage was 90,000.

- Forest Grove, OR, USA

problem #63

Feb 012016


  • 50,000 miles


Car will randomly die at certain times. Sometimes it will start back up sometimes not. Happens during low or medium speeds at intersections almost wrecked a few times due to it. Problem due to a failing electronic throttle body. The car only had 50K miles on it when it started doing it.

- Arlington, WA, USA

problem #62

Aug 242016


  • 104,000 miles
My car had the transmission control module reprogrammed on 06/06/16 and is having the same issue as we speak 8/24/16. The car jerks, doesn't accelerate properly and is doing what it wants, very unsafe as it doesn't want to shift and jolts when it does. It's almost like its stuck in gear. This car has been nothing but problems and I'm irritated that this was repaired 2 months ago and the problem clearly isn't fixed. I'm pregnant and am very dissapointed that Ford can allow a problem like this to continue without proper resolution and safety for its customers.

- Johnstown, NY, USA

problem #61

Aug 232016


  • 97,000 miles
Purchased 02/26/16 since purchase breaks have locked up 7 times, took to original dealer of purchase 8 times in first two months of purchase by the time they get car they find nothing wrong taken to Ford dealership 3 times they replaced censor states it will fix problem and has not have almost gotten in several accidents because breaks lock up and prevent car from going forward and unable to move.

- Harlem, GA, USA

problem #60

Jul 092015


  • 69,456 miles
The contact owns a 2011 Ford Fiesta. While shifting from first to second gear, there was a loud clicking noise coming from the front of the vehicle. While stopped at a red light, the engine stalled without warning. The vehicle restarted. The failures recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the vehicle was functioning properly. The manufacturer was notified. The failure mileage was approximately 69,456.

- Scotts Valley, CA, USA

problem #59

Aug 042016


  • 128,000 miles
The transmission has caused numerous problems and ultimately crashed suddenly with warnings of dysfunction malfunction.

- Plymouth, MI, USA

problem #58

May 232016


  • 65,000 miles
Driving vehicle on expressway and vehicle just cut off. Been complaining to Ford since I purchased vehicle about 2 years now, took it in for repairs several time. Was told that the problem is corrected but it keeps doing the same thing. It will roll back when I stop at a light or stop sign. This is dangerous. This time I was lucky nothing serious happened. Next time I might not be.

- Orlando, FL, USA

problem #57

Apr 302016


  • 80,900 miles
Hesitation, jerking and clutch grinding noises. Went to make a left hand turn and my car hesitated on acceleration causing a near fatal accident from an on coming car. Luckily the oncoming car was able to slow down enough to avoid hitting my passenger side where my daughter was sitting. I have been experiencing hesitation, severe jerking and grinding of the clutch the entire weekend.

- Trenton, MI, USA

problem #56

Mar 102016


  • 79,000 miles
My daughter drives this car. Car stutters when driving, idle goes up to 3K, overheat icon came on, idle goes high but car decelerates, car bucks like a Bronco. Ford charged us over $500 to replace a cooling fan, did 3 software upgrades, said they replaced the transmission control module, same issues repeated except for the overheat icon, idle still went high and car stutters, bucks, again the trans stopped propelling the car. Now they say it's the throttle body and want over $800 !! to repair it. The 2011 Ford Fusion has a similar problem and is now covered for free under a customer satisfaction program, all of the windows in the car are hard to raise, you have to manually push them up while holding the up button. The throttle issue is new but why didn't those codes turn up previously when the car exhibited the same symptoms? imo this is a poorly manufactured vehicle. Only 79K miles and sooooo many problems.

- Azle, TX, USA

problem #55

Dec 292015


  • 50,000 miles
The contact owned a 2011 Ford Fiesta. While driving 55 mph, the vehicle lost power and the engine failed. The failure recurred several times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

- Rose Hill, NC, USA

problem #54

Nov 142015


  • 70,000 miles
This is an update to a previous complaint with my car. Previously the car gave out in the hills of a sf. The car said it had a problem with the transmission and would not give any propulsion risking going backward on a hill. The dealer updated the software. They said this was the fix. They said after 1000 miles it should fix itself. Since then the car has been running much more sluggish. It forces itself on accelerating. It jerks much more excessively when I take off the gas. It jerks much more when I brake and I hear the metal grinding and clanking together. It was a really bad software update. 1000 passed and we ran into another problem. I had the car parked in the house. Tried to turn car back on and would not turn on. I heard clicking noise as if the battery was dead. I had dome lights on for a few minutes but nothing excessive. Shouldn't die out like that. Tried several times to turn it on and nothing. Started to call roadside assistance for backup. I then removed the car charger I had plugged in and tried again. The car sputtered on and starting giving me notifications. A service and check engine light. Also the display said that there was a "transmission malfunction" and to service it now. The engine was really forcing itself as I heard it. RPM was high even going slow. Car still sputters on after a few tries. Checked the codes through obd2. Car was throwing P0606. Said that it was ECM/PCM processor problem. I have no idea what is wrong with this car. I feel like its completely falling apart all around. Horrible car with too many issues!!!! this car needs a massive recall on it!!! it is unequivocally unsafe and unfit for the road!

- Stockton, CA, USA

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