This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the engine will accelerate wildly, appearing to be in neutral. Car will then pop into gear. Took it in and they said it was a transmission module. They fixed it and less than a month later same thing happens. Took it back, it was same transmission module. Service tech at Ford said to get rid of it as it is going to continue to happen
My vehicle while stopped at an intersection lurched forward almost hitting another vehicle. I was stationary with my foot fully compressing the brake. Then out of nowhere my engine area started making a strange noise and I lurched forward several feet almost colliding with a vehicle in the intersection. This was on a country road in an intersection. I believe this may be due to the recent transmission issues Ford has admitted to.
- Middleville, MI, USA
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I just bought a used 2012 Ford Fiesta and I realized after buying it that the odometer isn't working at all. The transmission also isn't working properly. When I start the car, the 1rt gear won't go into shift so the car stutters and shakes. I took the car to a Ford dealer but they insisted that the car doesn't have a recall for the transmission. I know that there is a consumer class action suit against Ford due to faulty transmissions built into these make and model. I have contacted a lawyer and I am waiting to hear from him. I would like to file a formal complaint. Thank you. P.S: I do not know what type of photos or documents you would like me to upload do please contact me with more information with this regard.
I have experienced repeated and frequent problems with my vehicle: Shuts off for no reason daily, often at a traffic light or just after I begin accelerating; the transmission is faulty (has already been replaced once at 97,000 miles at great expense) and simply stops working at unexpected times (e.g. while driving down the road it slips into neutral and won't move, shudders, etc. I have to turn my Fiesta off and restart to get it to move).. this is a very dangerous vehicle and I cannot afford to replace it. I read that Ford has been aware of these issues from date of manufacture, and has not publicly acknowledged. It is my understanding that engineers of the Fiesta are now going public. When is something going to be done" why do I have to wait until I have been seriously injured, or worse, to get redress for what Ford Motor Company was aware of, and covered up, even while these vehicles were being manufactured" this is a continuing issue, not a single or even a 20 time occurance.
Just bought the car. Next day the transmission started acting up while in stop and go traffic. Jerking, bucking like a wild Bronco, smelled hot. Took it in to Ford and discovered I need to replace clutch. It will be the 3rd clutch on a car with 79,000 miles.
Bad transmission system. Loud shuddering noises all the time, jerking shifts when starting from stop and the car goes to neutral while driving in a highway. Not only annoying but feels unsafe and unreliable.
Excessive shuttering at acceleration, on up shifts, and when making turns. Shutters on take off and when shifting into gears. Feels like it is going to stall
Transmission clutch shudder this car is owned by my 83 year old father. I am his poa. For a while he noticed that when he put his foot on the gas the car would hesitate. It got really bad last week. We had it towed to hoffman Ford. They told us about the recall and I read many articles about it online as well as the lawsuit. The dealership diagnosed the problem as this recall however because he was at 106,000 miles it was not covered and it would cost $2500 to fix it. The car is not worth that much. If Ford knew there was a problem than this should be fixed by Ford at no cost no matter the mileage. He is now worried about his safety and so am I. I contacted Ford corporate and they told me that he can fix it and save the receipt. If the recall changes then he could get reimbursed. This is unacceptable. Also the dealership charged me $160 to do a diagnostic and did not fix anything!
I was driving and attempting a turn. The transmission shuddered and stopped moving. Like I was in neutral. I nearly got hit. I stopped the car restarted it and drove away.
The transmission in this car does not engage properly at times causing it to not accelerate as expected. This sometimes feels like there isn't enough power available to accelerate and other times it shudders and shakes until it shifts from first gear to second. We submitted the car for the transmission computer reprogramming tsb when it became available. It seemed to improve its operation. Our son drives this car to commute to college and it worries us terribly. I know two other people that own cars with the same transmission and ours is not as bad, but still unpredictable and dangerous when driving in dense traffic. The vehicle has approximately 105,000 carefully maintained miles. At 100,500 miles the transmission got worse. Ford was called and they refused to consider repairing it under the extended warranty offered on this transmission (7 years/100,000 miles) because it was just outside of the permitted mileage. From what we have read, it doesn't sound like the 'repair' is worth doing since the problems quickly return. We can't sell the car in this condition without taking a major loss. It's a bad situation.
The car is a 2012 Ford Fiesta that I purchased from a dealership in April of this year -2019. The car accelerates unexpectantly when you start it or after a stop. While driving, the car will suddenly jerk (often violently which causes my entire body to move forward and back). The car shudders and kicks when driven. The car shakes and makes loud noise while idling. The car rolls backward while at a stop and after release of the brakes. These problems makes it very difficult to control the car. I do not feel safe in the car and fear that it poses a danger to myself, other drivers, and the public in general. I have driven many years and had a number of cars. This is first time I feel compelled to voice a concern about a vehicle. I am disappointed that these cars can be sold without any warning of the problems to buyers and that such cars are even on the roads.
The contact owns a 2012 Ford Fiesta. While driving and making a turn, the vehicle stalled without warning. The vehicle was towed to beechmont Ford (600 Ohio pike, cincinnati, oh 45245, (513) 752-6611) where it was diagnosed that the transmission control module and dual clutch needed to be replaced. The transmission control was repaired; however, the dual clutch was not repaired. The manufacturer was contacted and provided case number: Cas22261423. No further assistance was provided. The failure mileage was 140,000.
Vehicle has surged at stop signs on city streets and at times on the highway will seem to lose power. These incidents have never resulted in an accident, but it seems as though the transmission is faulty.
A D V E R T I S E M E N T S
- North Aurora, IL, USA