This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I just bought a used 2012 Ford Fiesta and I realized after buying it that the odometer isn't working at all. The transmission also isn't working properly. When I start the car, the 1rt gear won't go into shift so the car stutters and shakes. I took the car to a Ford dealer but they insisted that the car doesn't have a recall for the transmission. I know that there is a consumer class action suit against Ford due to faulty transmissions built into these make and model. I have contacted a lawyer and I am waiting to hear from him. I would like to file a formal complaint. Thank you. P.S: I do not know what type of photos or documents you would like me to upload do please contact me with more information with this regard.
The contact owns a 2012 Ford Fiesta. While the contact was driving approximately 20 mph, the front passenger side of the vehicle was crashed into by another vehicle. The front bumper was damaged and the air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to an independent mechanic where it was diagnosed that there was an air bag failure. The cause of the failure was not determined. The failure was not repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 189,213.
This Ford Fiesta has many problems I have spend over 1300 dollars this car has many safety issues. The doors poped open while driving this car. I contacted Ford and the representative was not caring she stated it's out of their warranty. I explained to her that the doors came open with my two year old in back seat in a car seat could have fell out. I also told her the car stopped in the middle of the road. It's something wrong with the transmission on this car. This vehicle is not safe and I would like this looked into. I was traveling on a highway all american in fayetteville nc.
Got in am accident. Was hit on my passenger front side. No airbags deployed. Not even my curtain airbags. I was in motion at time of accident. I was on a city street
The contact owned a 2012 Ford Fiesta. While driving approximately 30 mph, the contact slowed the vehicle down to make a U turn and lost control. As a result, the contact struck a parked vehicle. The frontal air bags did not deploy. A police report was not filed. The vehicle was destroyed and towed to a garage. A week after the crash, the contact went to the hospital and was diagnosed with a contusion, mild concussion, a rib compress wall, and swelling. The VIN was invalid. The approximate failure mileage was 72,863. Updated 06/10/16 the consumer stated both vehicles were totaled and towed to a garage. Updated 06/28/16.
The contact owned a 2012 Ford Fiesta. While driving at approximately 30 mph, another vehicle crashed into the front driver side of the contact's vehicle. The air bags did not deploy. The contact sustained head injuries and required medical attention. A police report was filed. The vehicle was towed to an unknown location. The vehicle was destroyed. The failure mileage was 23,000. The VIN was unavailable.
The contact owns a 2012 Ford Fiesta. While traveling 65 mph, the front passenger side door fractured without warning and opened while the vehicle was in motion. The contact had to pull the vehicle over and make a quick adjustment to the door due to the failure. The internal lights remained illuminated due to the failure, which drained the battery for months. The vehicle was also included in NHTSA campaign number: 15V246000 (latches/locks/linkages), but the dealer was not able to provide the part for several months, which was not in a reasonable timeframe to schedule the recall repair. The contact was unable to determine when the part would become available. The contact was still experiencing the failure. The vehicle was also included in NHTSA campaign number: 12V488000 (air bags). The dealer was unable to determine when that recall repair would be performed. The dealer did not notify the contact that the recall needed to be performed. The contact reported the failure to the manufacturer and was waiting to determine when the two recall repairs would be performed. The vehicle was still at the dealer to be repaired for the door lock failure and still waiting for the software update for the air bags. The approximate failure mileage was 92,000.
The contact owns a 2012 Ford Fiesta. The contact stated that the air bag light remained illuminated. The vehicle also jerked when the accelerator pedal was depressed. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was unavailable. The failure mileage was 79,000.
The contact owns a 2012 Ford Fiesta. While driving at various speeds, the contact lost control of the vehicle and crashed into a tree. The air bags failed to deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000.
While driving the speed of in town, stop and go traffic, my brakes failed to work. I approached a red light with stopped traffic ahead of me and started braking. I continued to brake but there was absolutely no brake pressure. It felt like my brake pedal was pushing through the floor board but nothing was happening. My car proceeded to crash into a stopped truck at about 35-40mph. My airbag did not deploy. I came away with aches and pain but fortunately was not badly injured. My car has been totaled by my insurance company. I have been telling Ford since I purchased the car that the brakes make an awful squealing noise. Finally after two years they "serviced" the brakes and then a month later this incident happened.
We were on the highway while it was snowing. All of the other vehicles were slowing down because there was an accident blocking off the highway. Eventually we all came to a stop. After we stopped there was a Yukon that was unable to stop because of conditions and its load and hit us from behind. He was probably going 35 mph. Both the passenger and driver's head flung back against seats. No airbags deployed. Passenger has suffered in the spine from this accident.
As I was driving on the surface streets, the cars brakes did not work. I pumped the brakes three times before they actually locked and I slid on the road and rear ended a vehicle. The impact was quite intense and the damaged was quite large. For some reason the airbags did not deploy being that the front end of my vehicle was damaged all the way in-till the engine.
A D V E R T I S E M E N T S
- Hudson, FL, USA