This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fiesta. While driving approximately 60 mph, the vehicle jerked every time the accelerator pedal was depressed. The vehicle was taken to a dealer where it was diagnosed that the inner input seal and clutch needed to be replaced. The vehicle was repaired; however, the failure recurred three months later. The vehicle was taken back to the dealer where the technician noticed that the clutch fractured and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 23,743.
The contact owns a 2013 Ford Fiesta. When accelerating, the vehicle hesitated and the contact heard an unknown sound underneath the vehicle. The vehicle was taken to the dealer multiple times. The technician stated that the clutch was faulty. The clutch was replaced twice, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 20,000.
I purchased my 2013 Fiesta new off the car lot. It was the biggest mistake ever. It has been in the repair shop twice for clutch replacements. I was in an accident the last time because it hesitated and then took off and ran in to the car in front of me. Ford didn't care about the accident. I had to argue with them to get a car to drive while they fixed my car yet again. It has again started hesitating and then excelling quickly and I don't know what to do anymore. I bought a new car for reliability and this is far from reliable. It is very very loud also.
- Wilmington, NC, USA
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- Newport News, VA, USA