This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at 10 mph, the vehicle hesitated until it shifts gear without warning. The vehicle was taken to a dealer where it was diagnosed with a transmission failure. The contact stated that the transmission was replaced to a hybrid transmission. The clutch was replaced twice along with the transmission computer was reset four times. The failure persisted on several occasions. The manufacturer was not made aware of the failure. The failure mileage was mileage was 9,000.
The contact owns a 2013 Ford Fiesta. While the accelerator pedal was depressed, an abnormal noise was heard from the front of the vehicle. The contact also heard a grinding noise when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000. Updated 05/30/17 the consumer stated the transmission would not shift correctly. There were loose wires on the starter. Updated 12/04/2017
The transmission "jolts" and is not a smooth change of gears especially from a stop and moving up through the gearing to cruising. Its a nasty adventure to get to cruising speed and this is certainly not normal as I have been driving vehicles for over 40 years and this is a Ford problem and after this experience I would not purchase Ford again
Transmission issue hesitates apon excelleration.. close to stallimg exstremely dangerous when pulling out into traffic @ stop sign excellerating situation to merge into moving traffic hasbeen an prblom for several years now has been to dealership at leasr 3 times for this complaint
The car stutters upon acceleration intermittently. We have had it in the shop twice and will be going in once again. The clutch has been cleaned up and replaced. It has been reported that tcm's are the issue. On 2/15, my daughter was stopped at a light. When she tried to go; it stopped and would not move. She had to shut down the car to get it moving once again. This problem is constantly returning.
- Wheeling, WV, USA
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The contact owns a 2013 Ford Fiesta. On several occasions, while attempting to accelerate, the vehicle hesitated. When the accelerator pedal was depressed, the vehicle hesitated and failed to operate as intended. The dealer diagnosed that the transmission needed to be repaired. The vehicle was repaired; however, the failure recurred. While driving 45 mph, the rear passenger door became ajar. The vehicle was included in NHTSA campaign number: 15V246000 (latches/locks/linkages); however, the part was not available for the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.
My Ford Fiesta it does not work right since I bought it new. I went back to Ford car dealer they said they don't know what is wrong with it. Then about 30days latter found out what is wrong with it, I took the car in to have it fixed got it back still does the same thing. Sometimes I try to get it to take off from a stop sing an it will not take of good.I am the city car in front of me slow down then the car does not want to go up the hill.when it gets warm it runs real bad.I got it going 25 mph in city I try to give it more gas and it putt putt all the time.I call Ford dealers tell me bring it in nothing has helped it. They told me to hit the gas pedal hard I tried that does not help.in June 2016 got a letter in mail my door lock need to be fixed I went to Ford dealer said they don't know how to fix it yet.the door opened by itself one time.it does it on highway when come to a hill to give more gas and it putt.this car the way it acts I will not sell it to any one.it will kill them or me driving it.
The car bogs down, is slow shifting in gear and after coming from a complete stop sometimes will not go. It has been in and out of the dealer and with 30000 miles is becoming a potential safety risk which could harm of kill the drivers and passengers.
The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle stalled while driving at 35 mph. The vehicle was taken to the dealer where they diagnosed that they needed to replace transmission clutch shudder and transmission control module. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was at 47,000.
Power Ford says that the transmission clutches have problems. Have 48000 miles and the transmission was bad at 21000 miles and has gotten worse. Bucks when you take off from stop and when pulling into traffic on 101 and it does not go I have to put into low to get across street. Have friends that will not ride with me because the car is unsafe. Dealer states this is a common problem with these transmissions for a number of years. Ford says a common problem. Dealer says cannot get parts to repair from Ford.
This is at least the 3rd time the vehicle has been into the dealer for transmission issues. I have addressed the issue with phil long Ford as well as the Ford Motor Company. The clutch was replaced last year. At first phil long Ford told me there was nothing wrong with my car. Then they said the transmision needed to be replaced which they did, afterwords I drove the car and it continues to jerk, shudder, and sputter through gears after a stop or at low speeds. This seems to happen on hills. The car hesitates to pick up speed and then it feels like it catchs then I get jerked back as the car jumps forward. It varries day to day some days the car runs smoother than others, there is no rhyme or reason. Out side temperature does not seem to make a difference, however when the car warms up it becomes more noticeable. Phil long Ford took the car for a test drive and told me it was normal and I would have to drive it for at least 1000 miles to have the car 'learn' how I drive. They said Ford Motor Company will not allow them to do anything until after this has been completed. The car has jumped into gear and almost hit the car in front of me at a stoplight.
The contact owns a 2013 Ford Fiesta. While attempting to shift the vehicle, a transmission error message illuminated. The vehicle began to jerk forward. The dealer diagnosed that the transmission control module failed and needed to be replaced. The vehicle was repaired; however, the failure was persistent. The contact also mentioned that several different repairs were made to the vehicle. The manufacturer was notified. The failure mileage was approximately 8,000. The VIN was not available.
This is at least the 3rd time the vehicle has been into the dealer for transmission issues. I have addressed the issue with beyer Ford as well as the Ford dealer near my parent's house in pa where I often travel. The clutch was replaced last year. Ford tells me that the symptoms are 'normal' and with in the correct range but this is a serious concern. For awhile now, the car continues to jerk, shudder, and sputter through gears after a stop. Car noticeably vibrates and there are loud, rattling and grinding noises associated with the issue especially at low speeds. This is especially an issue on hills. The car hesitates to pick up speed and seems to 'catch' for a few seconds and then I get jerked back as the car tries to move forward. Some days the car runs smoother than others but there is no rhyme or reason and more often than not there are major issues. Temperature does not seem to make a difference-it's actually more noticeable once the car has been warmed up and has been on the road for awhile. Additionally, the car would not start over the weekend. The battery was fine and the starter turned but the engine would not fire. Eventually the car did start, but the shaking and grinding was even more noticeable than usual.
The contact owns a 2013 Ford Fiesta. While driving 30 mph, the vehicle stalled without warning. The vehicle was able to restart after the vehicle cooled off. The dealer was unable to diagnose the vehicle. The contact received a letter stating that the vehicle needed a software update to give a visual warning for when the transmission was about to fail. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.
I bought this car used from a dealership for my daughter as a car for college. The transmission began stuttering within 2 months of purchase and they said they had to replace the clutch and reprogram it. After another period of time the same thing was happening, again we had to have something reprogrammed. 4 months later it is happening again. I am concerned that the car will shut off as it hesitates and shutters when operating at low speeds. The shuttering and hesitating is very noticeable at city driving speeds. With all of the complaints on this transmission/clutch why is this not being looked at closer by Ford?
Went to start my vehicle and it did not turn on at all. There is just a clicking noise, so the starter is good, however the battery was dead. I jumped started the car and was able to drive. My information screen said, "transmission malfunction please service now". the vehicle would run at 4,000 rpms before shifting when usually it's supposed and did shift at 3,500 rpms. As I would brake and be under 5mph the vehicle would lurch forward and I would have to slam my brakes in order to make a complete stop and avoid hitting the vehicle in front of me. I took it back home and haven't drove it since. Today I tried to unlock my car with my wireless key fob and the doors wouldn't unlock. My vehicle completely lost all power. On the Ford website for my specific vehicle, it shows I have field service actions. Fsa title: Transmission clutch shudder / transmission input shaft seal warranty extension. 150,000/ 10 year warranty. Fsa title: Transmission control module extended warranty coverage. I have learned the transmission control module can end up having a short and your car can shutter when it shifts and it can lose all power. This is very dangerous and should be addressed by Ford and the National Highway Traffic Safety Administration, before someone loses their life.
I bought this car in Aug 2013 car began hesitating and jerking when trying to accelerate. My car has been in the service department more than 4 or 5 times within 3 years and for the same issue. The problem is the transmission clutch and it needs to be replaced, the last time it took almost a week to get the parts and to replaced it. This is really inconvenient especially the first few times they did not provide no loaner. Buying this car was a total loss of money because as soon as this warranty ends, I will end up paying for these repairs. Ford is doing anything about it with the exception of replacing the clutch if there is still warranty.
Car began hesitating and jerking, when trying to accelerate it would bog down when trying to drive, going through intersections after a stop car was almost hit a number of times due to car staling. My wife and I took the car to the dealer on October 20th 2015 for the 4th time, they said it was clutch and they replaced it then called and said it was transmission and they would replace that. We didn't car back until Jan 16 2016 I took the car to work the next day, while on the highway the car began to hesitating and jerking. The dealer told me the transmission had to be trained. We took the car back October 1st 2016 due to the car staling in the intersection and almost being hit again the dealer told me that it was the clutch and it needed to be replaced and was on back order, they said they did not know how long it would be and they are waiting on parts, as of today October 26th 2016 my car is still at the dealer. This is a repeat issue, I have taken my car into the dealer a number of times and was told that there was no issue with the car. This time they said it was the clutch and was a "known issue" that Ford is not doing anything about other then waiting until the warranty is up and forcing you to either deal with the issue or buy a new car.
My sons car began hesitating and jerking, when trying to accelerate it would bog down when trying to go, getting on the highway was scary. We took the car to the dealer on Aug 19th they said it was clutch and they replaced it then called and said it was transmission and they would replace that. We didn't car back until Oct 6 my son took the car to work the next day, while on the highway the car began to whine as well as an odor he pulled off the highway and my husband went and got the car. The dealer picked the car up from my driveway leaving a puddle. They are telling me it is still the transmission and they are waiting on parts, as of today Oct 25th my car is still at the dealer.
A D V E R T I S E M E N T S
- Indio, CA, USA