This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had to have the transmission replaced after owning the car a few months. At only 30K miles. Thank god it was still under warranty. However, since then, the car has continued to malfunction. I have not taken it into a dealer since because of the other comments and complaints I have seen regarding this car. The car continues to jerk forward when moving from a stop. The car constantly shudders when driving. The car hesitates when accelerating. I even had to pull the fuse out for the radio because the speakers would constantly pop, even with the radio off. I truly believe there is an issue even with new transmissions in this car. If the transmission is replaced, the same problems should not continue. I do not have the time nor the money to keep fixing something that is not fixable. I will continue to drive a car that I feel unsafe in until I cannot anymore. Any help in this matter would be greatly appreciated. On the "when did this happen" field, I put today's date because it happens every day.
Back in may, I got a car from abilene used car sales that I am currently leasing from. After a few weeks, the passenger door lock began to malfunction, it would take multiple slams to keep the door closed. After a couple more weeks, the back right passenger door began doing the same thing. Another week later, the driver's door was also being difficult to close. So, within a month, 3 of the 4 doors would require hard slamming to close. Sometimes they wouldn't close at all & because of this, I do not feel safe driving in my own vehicle. I would like Ford to do something about this & help me get this fixed
Rear passenger door won't latch. When car is in locked mode, you can open the door without pulling the door handle. When in motion door will swing open. Consumer stated both latches were replaced, rear passenger as well as the passenger door latch. VIN is invalid.
I am getting a loud static popping sound from the radio.. radio turns off and on.lights inside the dashboard flash on and off. Headlights dim..the noise is very loud and scary. It happens intermitting no special time.. at times makes the noise and the car isn't even on. It has happened when I am driving and at times when I open the car door. I never know when its going to happen
I am the owner of a 2013 Ford Fiesta SE. I take my car for regular maintenence. I replaced my front and rear brakes in December. A month or two ago I felt an anomaly in my suspension and brakes. The car kept feeling like had a shimmy while driving. It also started making a weird noise. I had my vehicle visually inspected and nothing was noted. I finally took my vehicle to kendricks body shop in aiken, SC and they told me that my brakes had failed causing them to go through the rear backing plate. I was also informed that my vehicle needed to be towed and it was not safe to drive.
- Aiken, SC, USA
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Check engine light went on. Error code P0420 catalyst system efficiency below threshold (bank 1); replace the catalytic converter was suggested. Ford is claiming this is not under warranty, however the epa.gov website states the clean air act cars are to have an 8 yr/80K miles warranty. Ford denies knowledge of this law.
I have a complaint against clinton family Ford in rockhill SC my car had a recall on it while under factory warranty but it was in service there twice but the problem was never fixed now that my extended warranty is out and I'm having the same problem they won't fix it they want to charge me $1887.28 dollars for something that wasn't fixed while under factory warranty my number is [xxx] is my name their number is 803 366 3161 my email is [xxx] please help me resolve this problem thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Purge valve caused fuel tank to be sucked in 3/4 of an inch. While driving I have surging and when stopped the idle is erratic and bounces between 1000 to 2000 RPM. Causes code P0300 to come and go and also P0497 to come and go. Extremely hard for dealerships to find the problem. I have video and picture proof of issue.
Driver door latch won't close and latch. Vehicle was parked. Called Ford dealer who stated my vehicle does not have a recall. Research indicates there's a problem with my vehicle year, make and model door latches. Please help!
The car randomly does not start this all began after my transmission programming being updated and now my PCM is failing and sometimes they car excellerates and the engine revs higher than normal. On several occasions this car has left me stranded. Random codes appear and disappear. One time my car turned off and I lost power steering.
On September 18, 2018, my Ford Fiesta (2013 SE 4 dr) right passenger door suddenly, and inexplicably, failed to latch, posing a serious safety risk. Fortunately, the car was stationary. However, I had to hold the door closed with a strap while driving to the dealership for repair. Their response was "these things give out from time to time". I did not believe that and conducted online research into the persistent problem of Fiesta door latch failures. I contacted Ford motor's main number and was told my VIN is not on the list for recall # 15S16 (door latch failures). However, my car was produced at the same factory, and during the same time period, as the effected recalled Fiesta vehicles. My car was manufactured on August 14, 2012, in Cuautitlan, Mexico. In 2015, Ford Motor Company issued recall 15S16 for Fiestas produced at the Cuautitlan production site for cars dating Feb 1, 2012 - May 31, 2013. I am not certain what Ford's criteria is for selecting certain vins for recall. However, this is a serious safety issue that has effected many Fiesta drivers. I believe Ford has omitted some vins from the original recall list, and must add every VIN produced at that Cuautitlan Mexico plant during the time frame specified in the initial recall for door latch failures. Without doing so, myself and other consumers cannot bring our vehicles into dealerships for safety inspection and part replacements to prevent latch failures, and, therefore, remain at risk of our Fiestas posing a safety issue.
Front driver side wont close. Hatch needs to be replaced. Dealer said it will cost around $500 to replace. I saw an article of hatches on recall from 2012 to 2014.
In 2016 door opened while driving, Ford fixed door latches, all doors, under a recall. A few months later the rear doors failed again. I was charged to repair the latch. On Sept 1, 2018 the passengers back door opened while driving on city street and will not latch again. Called dealer and they stated I will have to pay to have it replaced again. I have not had it repaired yet, part is out of stock.
I have been having issues with my Fiesta ever since the first week I got it back in 2015. When driving, the car starts to jerk like its not transitioning into the next gear correctly. I have taken it to multiple shops and even the Ford in my area and no one seems to know what the problem is. At times it feels like the car will completely shut off. One of my co workers has the same car and says the same thing happens to her all the time and nobody knows what the problem is. This happens everyday more so when you are a stop and begin to speed up. Its a very uncomfortable feeling and it makes for a bad ride, especially when you have other people in the car and you all start jerking because of the car. I do not recommend this car to anyone !!!
While driving the car starting suddenly sounding like fireworks were going off. Loud, and scary nearly causing accident. Continued to blair startling loud sounds for prolonged time.
While driving on the highway a sudden screeching, popping and cracking sounds startled me to the point I almost hit another car, after parking the car on a side street and turning it completely off the sounds continued on. The car has bluetooth and sync which will not work to turn off the sounds. Both systems are down. I had someone look at the car but was told nothing looked wrong they did however check all the fuses and speakers with confused me. I checked for recall on the car but found none related to this problem, I did find lots of online blogs and websites talking about the issue. I hope you can investigate this issue, it really is dangerous driving with this condition
A D V E R T I S E M E N T S
- Murfreesboro, TN, USA