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7.0

pretty bad
Typical Repair Cost:
$500
Average Mileage:
24,800 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. replace door handle (2 reports)
2014 Ford Fiesta accessories - exterior problems

accessories - exterior problem

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2014 Ford Fiesta Owner Comments

problem #2

Jun 172016

Fiesta XS

  • Automatic transmission
  • 49,015 miles

A D V E R T I S E M E N T S

Was driving, made a left turn and the passenger front door swung open, went to grab the door and grab the inside handle and it came off in my hand. I called the dealership and told me that my car wasn't made in the factory that the recall "Bad Handles" are being covered. Then they proceeded to tell me it would cost me approximately $4-5 hundred dollars to fix the problem. In all the cars I have ever owned I have never had a door handle fail. I am single and 63 and I have had the car since 2015, and can count on 1 hand how many times I have had too open that door. The dealership Bell Ford-Phoenix AZ was no help, I called Ford Customer service a 800-392-3673 and they gave me a case number # CAS-9615807, but the dealership still wants to charge me $100 to even look at the car. So right now I am bungy corded together holding the door shut. The car is not secure and no way to lock and alarm the car at night. I cannot believe how the customer service is " pretty sh*tty if you ask me". I figured it would be my last car that I would buy in my lifetime, but I will start looking now. I don't feel safe driving the car due to the car. Every time I get in I hope and pray that none of the other doors latches fail. I will be sh*t up a creek if they do.

- Gail B., Glendale, AZ, US

problem #1

Sep 252013

Fiesta ST 1.6L Turbo

  • Manual transmission
  • 500 miles

Absolutely disgusted with Ford. Been a loyal Ford owner for years and have always received outstanding products. I had heard the Fiesta had problems with the automatic transmission but I have the 6 speed manual so I thought I wouldn't have any issues. When I bought the car brand new in late September it was a dealer swap. The rear passenger door handle came from the factory unfinished. Dealer tried painting it but ended up replacing the handle by swapping it out with a standard Fiesta on the lot. Then the driver's seat started horribly creaking and squeaking when I would go over a bump or get in and out of the car. It even freaked if I shifted my weight ever so slightly. Any slight movement and Creeeeak! The dealer tried replacing the seat track and that didn't solve it, so perhaps it is the seat back frame that is defective. I want a brand new seat from Ford and I shouldn't have to pull teeth to get it. If this problem is not fixed after one more attempt I will invoke my state's lemon law and Ford can take the car and shove it! All these problems and the car has under 3,000 miles! Top of the line Fiesta and I paid 22,000 dollars for it. Makes me physically I'll to think about it.

- Joe A., East Dubuque, IL, US

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