This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I bought the car had engine light on so replace the spark plugs and put new battery problem still there. Had a mechanic check out and he said codes reading fuel problem so change out the fuel pump and put injector cleaner. Problem still there he said maybe the computer so now I don't know what to do. The problem is check engine light on and when you step on the throttle does not go pass 3000 RPM.
The fuel system is malfunctioning. The fuel tank has a crack caused by a welding point on the fuel tank was broken loose. Over time I saw my fuel gauge drop dramatically. This causes me to get gas more often.
Electronic throttle body a major complaint and causes the car to have no throttle response. Elderly mother got stuck on a hill and could not get car rest of the way up the hill to safety. Page after page of this complaint on internet. Ford aware of these issues and still refuses to launch a recall. Part cost $500+ for the part and dealer wants another $300+ for install. Absolutely disgusting to have elderly or women with infant children stuck on roadways with this issue. Will never but Ford again based on my experience with this issue and them turning their back on this known problem.
Takata recall my car has a fuel leak problem and fuel tank is damage to weld defect cide: P04442. Also previous own installed a aftermarket remote car starter. Now my car has trouble starting ever after I replaced the starter. Problem might be the (ECU) engine control unit now working properly.
- Westford, MA, USA
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Suspension: Continuous rattle issues in the rear suspension. Bushings" sway bars?? who knows. No one can seem to pinpoint the problem. Happens only during driving. Consistent noise from the rear. Fuel: Problems with fuel sensor. Failed reading. All gauges light up. Run obd and all fluid levels / pressure fine. No reason for the failure. Dealership told me the throttle body was an issue and the sensor inside same. However, after numerous web based searches I found that throttle body issues are definitely an issue. Found that removing the air cleaner box for filter replacement can cause sensor issues. Why" since my last oil change I have had at least three failures here. This is dangerous, expensive and should be taken care of.
The contact owns a 2005 Ford Five hundred. While reversing out of the driveway, the contact noticed a puddle of fuel on the garage floor, the vehicle was taken to an independent mechanic where it was diagnosed that the fuel line was detached and needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to NHTSA. The approximate failure mileage was 101,000. Consumer stated gas was leaking. Even though it was repaired it happened again. Updated 11/20/18
Bought the vehicle used in May 2010. Realized early-on that the transmission was not smooth, but willing to settle for less than perfection since it was a 2005 vehicle. In late 2012 or early 2013, I received 'recall' notice that PCM (I.e. - powertrain control module) could need to be reprogrammed due to stalling, herky-jerky transmission, etc. Took car to dealership, they ran diagnostics, charged me $100, and told me that my car wasn't effected because no error codes were noted and check engine light wasn't on. I was not happy, and refused to take my car to the dealership for repair. Problem persisted, until check engine light came on in October 2017 at roughly 125,000 miles. Took to local mechanic, was charged $150 for sensor replacement. Light came back on a day later. Took back, replaced sensor for free (nice!), but light back on a day later. Took to a different mechanic, was charged $250, replaced multiple sensors, light back on the next day. Took back to 2nd mechanic, when they shared with me that it was likely the PCM and the dealership would need to fix. Called dealership 3 days in a row, on hold for nearly an hour the 3rd time, was never connected to a service writer or tech, left 3 voice mails for service manager and was never called back. Researched issue and found NHTSA action number PE11018, where Ford initiated a customer satisfaction program 12N03 to extend coverage terms of repair of engine idle RPM surge caused by PCM needing reprogramming with software containing updated idle speed control. Per NHTSA, symptoms associated with the condition may include check engine light, diagnostic codes (dtcs) P0505, P0506, or P061B. Ford issued bulletin tsb 11-10-21 that included updated powertrain control calibration.
At low speeds, when turning and when accelerating from a stop, the car will shake, lunge and then shut off. Sometimes it just shakes and hesitates and then keeps going. Sometimes it takes a while to get it running again. It always happens when the car is in motion. A couple of times this happened, the transmission error codes were displayed. I have had the transmission checked out and it was fine.
I will never buy another Ford vehicle ever again!!!!!! I own a 2005 Ford Five hundred there was a recall in 2012 on the throttle body, a Ford dealer supposably cleaned the throttle body, well now its not driveable. We have since talked to several Ford dealers including Ford Motor Company, they all said it was our responsibility to fix the problem. I do not think it should be my responsibility to pay for this since the part was recalled !!! the car could stall at anytime while driving putting myself and my family at risk, I don't think much of this automobile company for not standing behind there product, I will never recommend a Ford vehicle to friends, family or even my worst enemy never never again!!!!
This car have a large amount of complaint of the lurching due to a sudden malfunctioning throttle body which cause irregularity in the speed and may cause crashes and might end to body injuries or fatality.
I was in heavy traffic and the car just stalled out on me while sitting at a light. Had to put my hazards on and try to restart car, restarted and then as soon as I put it into drive it stalled again. This happened 3-4 times until I could move to the next light and stop and go through the whole process all over again. Finally got on the highway and got home. Thought it was a fluke. Happened a second time while picking up children from daycare. Stalled out while at low RPM and would not restart. Had to have it towed. Had fuel filter replaced. Happened a third time at the store. Had to have it towed. Towed it to the dealer and the dealer spent over 6 hours to come to the conclusion that throttle body needed to be cleaned and PCM reprogrammed/updated. Without much confidence, they returned the car to me and said they could not replicate the problem. Drove it for a day and then had the same problem in traffic when at low RPM, with children in car at intersection car stalled out! finally got it started by holding brake and pushing on accelerator while putting it into drive so that it would not stall out. Drove it home and have not taken it out since. Expect the throttle body needs to be replaced but don't want to spend any more money on "diagnostics" when Ford knows this is a problem part and they need to stand behind it!!!!! they have put my family at risk more than once and they need to fix this problem before someone gets hurt.
I purchased new in 2005 a Ford Five hundred limited from a dealership. I have driven it and have been more than satisfied with it. I have had to do some work to it that according to the dealerships are common problems such as sway bar ends and a cv joint.especially living in the northeast. The reason I'm filing this safety complaint is due to the throttle body on this model vehicle. Approx a month or two ago as while driving, my car engine would rev up slightly and momentarily. Shortly after that started the vehicle (6 speed automatic) would not shift properly. I would only shift up if I would let off the gas peddle, shortly after that, the check engine light came on and then shortly after that while driving at any given speed it would go into "fail safe" check engine mode. I brought it to a mechanic and they found codes that had to do with the vehicle fuel system running "rich" but could not tell me what it was exactly. I then started reading about my vehicle and similar problems and found that many owners have complained about the same problem and found that it was a throttle body problem that Ford new about on several models (including Mercury) Ford did not do a recall on this problem but rather sent a letter to owners ( I never received) saying that they would clean the throttle body and reset the control computer. The letter came out in 2012. The letter said that the problem would be covered free on vehicles that had less than 150,000 and under ten years. I do not qualify for the mileage. I have had the dealership clean the plates of the throttle body as the letter said and paid for it but the problem persist and in fact is worse. I called Ford customer service that said that there was nothing they do other than go to another Ford dealership to see if they could help. A car stalling while in in traffic is very dangerous and Ford should take responsibility.
My car has engine read code P2107 and P2110 on three occasions now and when I go to start my car in the morning its a little wrench up and my car doesn't accelerate past 20 it happened once with my family in the car and we had to pull over on the expressway.
I was driving at 55 mph when the car spuutered and lost all power. At that point the car would only idle which barely allowed me to pull off the road into a driveway. I turned it off and restarted. The car ran fine for a few miles then, while turning off a main road the car lost all power and almost caused an accident. I turned it off and on again and was able to get it home. When I got home I checked it for codes and it brought up a P212 and P2104 code. I had the car towed to tracy Ford where they replaced the throttle body at $690+/- plus labor.
In August 2010, I had the continuously variable transmission replaced at ~98,000 miles. Luckily, it was under warranty. Now in October 2012, the second transmission as the service member said at the Ford dealership "the transmission exploded, we're not even sure how you were able to drive this vehicle. This was at ~146,000 miles, but there is only ~48,000 miles on the transmission itself. Two transmissions have failed in this vehicle. Searching the internet I have come across several instances of the Ford Five hundreds continuously variable transmission failing. I called the Ford care line to report it, but they claim they are unaware of any issues. My concern is this third transmission will also fail at some point.
My car surges. It is mostly at idle speed. It's dangerous. I was at a drive through and a janitor was sweeping. My car surged and I literally stood on the breaks to prevent running over him. At the drive through it surged forward and I had to stand on the breaks to prevent it from ramming into the car ahead. It occurs more when air conditioning is running but will occur without ac on. I the local dealer replaced the throttle body recently but it still surges. It occurs when pulling to a stop at the lights or at the drive through as you slowly move forward. It happens when pulling into a parking spot or when backing up. I've seen news about the problem with the Ford escape. My Ford 500 is also affected and weighs a whole lot more. If this thing surges forward it could do some serious damage.
Rough acceleration from stop for years. After 218,000 miles engine shuts off reporting engine fail-safe mode. Will restart after sitting on side of road for couple, 5-minutes. Dealer states bad throttle body - $900 repair. Apparently a common problem.
A D V E R T I S E M E N T S
- Houston, TX, USA