This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had this car repaired twice at a professional mechanic shop that cost me thousands of dollars. Every time, the car comes to stop or dies on me. I replaced the fuel filter one time that is underneath the car. Now the car is sitting in my garage because of the fuel pump not functioning and does not make that sound anymore when you turn the key on.
Car is leaking fuel from the gas tank area, looks like its leaking from the filler neck. At times it leaks a considerable amount. I'm also having surging issues. Mainly at low speeds. The vehicle has also shut down in the middle of traffic. These problems truly concern me and I question the safety of the vehicle and my children and myself while in this vehicle.
Vehicle surges when you let off the brake. This started shortly after we purchased the car a couple years ago. They either serviced or replaced the throttle body and that worked for about 6 months or so. Now the car shakes really bad anytime we have to stop and have to keep foot on the brake really hard, sometimes the car dies during this too as well as going from reverse to drive. As soon as you let off the brake the car accelerates, can make it up to almost 40 mph without even touching the gas. It runs horribly in the heat too. Any temp over 70 it jerks into 2 or 3rd gear hard when stopping and going.
Periodically but occuring more often. Once the car is placed in drive or reverse but foot still on the brake, once the brake is released the car quickly and aggressively accelerates on it's own without pressing the gas pedal and with very little reaction time you have to slam the brake pedal to make the car stop and then the car cuts off. This has happened at least 4 times within the last month. Very dangerous! I have researched recall information for this model as well as my direct VIN number associated with my vehicle but I have yet to find a recall. However I have read many reviews of the same issues with other Ford 500 owners.
Car in the mornings is accelerated and when placed in reverse it moves by itself very accelerated and its parked on a flat surface with no slopes. Transmission feels as if running forcefully but changes gears I guess fine just got the car and has low miles at 27000 miles. And does it everyday.
- Donna, TX, USA
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The vehicle has unintended acceleration issues. There was an investigation by the nhsta but nothing came of it. The car still accelerates on its own when I pull into parking spaces or leaving parking spaces. I have to keep my foot on or by the brake pedal as to not hit other cars or people. Having the air conditioning on seems to worsen this problem substantially. It is completely random and I know I'm not the only person that has experienced this issue. Please reopen your investigation and make sure you have both the ac on and off. It's mainly when it is on, but still completely random. I don't know how people and property haven't been injured or damaged as a direct result of this well known issue.
The car will surge when you put it in gear. Does it in drive and reverse. I have to keep my foot on the brake until I am away from a car or building as it will jump into them. I never know when its going to do it. I estimated when it started and is still doing it.
While backing up car surged and caused rear bumper damage. Throttle body cleaned twice since purchase and surge issue reappears. Surge occurs at low RPM's.
The contact owns a 2007 Ford Five hundred. The contact stated that the vehicle would lose acceleration while driving a various speed. The wrench warning icon would illuminate when the failure occurred. The vehicle was taken to the dealer numerous times for the failure. The dealer cleaned the throttle body however, the failure was not corrected. The vehicle was taken back to the dealer for further inspection. The dealer advised that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000 and the current mileage was 80,000.
The contact owns a 2007 Ford Five hundred. The contact received a customer satisfaction letter for the cleaning of the throttle body and took the vehicle to the dealer for the repair. The contact stated that the cleaning, the throttle failed. The vehicle was taken back to the dealer, who advised that the throttle body needed to be replaced. The failure mileage was 128,000 and the current mileage was 130,000.
The contact owns a 2007 Ford Five hundred. The contact stated that while stopped with the brake pedal depressed, the engine revved. Additionally, while driving approximately 5 mph, the vehicle accelerated independently. The vehicle was taken to the dealer where it was found that the throttle would have to be cleaned. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
The contact owns a 2007 Ford Five hundred. The contact stated that while shifting from neutral to drive, the vehicle accelerated independently and crashed into a pole. The vehicle was towed to the dealer for diagnosis but the contact was not given a diagnosis as to why the failure occurred. The manufacturer was notified and stated that they would investigate the cause of the crash. The vehicle was repaired. The failure and current mileage was 93,840. Updated 4/24/13 updated 06/04/2013
At very low speeds (example in a parking lot) trying to park the car it will surge really hard even when foot is on brake.. makes parking very dangerous.. I almost hit a person and almost wrecked into another car another time.. when shifting from park to reverse with foot on brake the rpms go away up and it is as if someone is flooring the gas pedal.
I put my car in reverse to back into a parking space and the car engine accelerate as if it I was on the gas pedal going 50, except I was on the brake. If I am sitting at a red light the car engine accelerate I noticed that the RPM needle will go up to 3 sometime 4 if I am not careful to keep control of the car it will take off so I have to be careful to keep my foot on the brakes.
The contact owns a 2007 Ford Five hundred. The contact stated that while in reverse the vehicle lunged backward and crashed into a mailbox. The failure recurred constantly when the vehicle was placed in drive or reverse. The vehicle was taken to the dealer who diagnose that there was a failure with the tps sensor within the throttle body. The vehicle was not repaired. The approximate failure mileage was 25,000.
Vehicle lurches or jumps when shifted into gear. The brakes need to be held down firmly otherwise the car has a chance to smash into anything that may be in front or behind you when shifting into drive or reverse. Have come close to hitting pedestrians and stopped vehicles at stop signs and traffic lights. This condition seems to be getting worse and Ford doesn't seem to be doing anything about it. Have seen numerous complaints on line saying the same thing. Should someone be killed or an accident occur before this problem is addressed? I hope not.
The contact owns a 2007 Ford Five hundred. The contact stated that the vehicle accelerated abnormally. The contact stated that the vehicle would also jerk abnormally when in drive. The dealer was notified of the failure however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure and current mileage was about 150,000. Updated 10/16/12 the consumer stated the vehicle went over a curb and eventually hit a metal where a sign once was. The vehicle was jerking before the accident. Updated 10/24/2012
While pulling into a parking space and my foot off the accelerator, the car will suddenly surge forward. It seems to happen more frequently when the weather is hot. While shopping today in 90+ temperatures today, the car accelerated on more than three occasions as I pulled into parking spaces. The car has accelerated on at least two occasions when I have stopped for pedestrians. Fortunately, I had my foot on the brake. Today, I came very close to crashing through my garage cabinets when the engine surged as I pulled into the garage and was inching forward to clear the garage door.
The contact owns a 2007 Ford Five hundred. The contact was driving approximately 10 mph when the brake pedal was engaged and the vehicle suddenly lunged forward. The failure recurred intermittently on separate occasions. The vehicle was taken to an independent mechanic where the throttle body was cleaned. The manufacturer was not notified of the problem. The approximate failure mileage was 70,000. The consumer stated the incident occurred while stopped. The incident has yet to recur since the throttle body was cleaned. The dealer was made aware of the problem. 08/30/2012
A D V E R T I S E M E N T S
- Austin, TX, USA