really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
21,767 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Flex drivetrain problems

drivetrain problem

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2014 Ford Flex Owner Comments

problem #3

May 282016


  • 60,100 miles


The contact owns a 2014 Ford Flex. While driving at a slow speed, the accelerator pedal was depressed, but the vehicle failed to respond. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the halfshaft disengaged from the linkshaft and needed to be replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 14V393000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 60,100.

- Garnett Valley, PA, USA

problem #2

Mar 102015

Flex 6-cyl

  • 2,700 miles
I was in park in my driveway, which is steep, and the Flex rolled after being in park for 2 minutes. My three year old son was in the vehicle so I tried to jump into the vehicle and put my right hand on the brake pedal. The vehicle knocked me out and dragged me down, releasing me at the bottom of the driveway. I woke up to see the vehicle back into the other side of my U-shaped driveway and proceed forward, hopping my neighbor's curb, stopping in their bushes. My son was okay, but I sustained a broken and dislocated right wrist, and multiple road rashes on my feet, knees, right arm, left hand requiring sutures, right side of my face and a laceration in my scalp requiring sutures. These injuries were extremely painful and I lost the use of both hands for one month. At 8 weeks, I still do not have the full use of my left thumb and I require physical therapy on my right wrist as it is still not back to fully functioning. I took the vehicle to a local Ford dealer and they could not find anything wrong. I contacted Ford with written documentation and photos of my injuries and Ford did not even offer any form of sympathy or resolution to the problem. They denied my claim and offered no help! it's impossible to get out of any vehicle on our driveway in any gear other that park. I'm telling the truth and physics are proof enough. Though nothing mechanically defective was found by Ford, it happened, period. I was injured but lucky that neither my son nor others were hurt. I did nothing to cause this; it was a failure of the vehicle somehow but Ford stated that since they couldn't find the problem, they're denying my claim.

- Tulsa, OK, USA

problem #1

Feb 162014

Flex 6-cyl

  • 2,500 miles
Vehicle was parked on side of road, on an incline facing uphill, with engine running. 2 adult passengers in vehicle. Without notice vehicle began rolling backwards. Passenger turned wheel in an attempt to stop vehicle on curb. Center console prevented passenger from being able to access vehicle brakes or parking brake. Vehicle ended up striking another vehicle before it came to rest. Luckily there were no injuries as hill ends in cul-de-sac with large drop off. I requested local Ford dealers inspect powertrain system as a car in park should not suddenly begin rolling. 2 local dealers have refused to look at vehicle citing they do not want to get involved.

- Rancho Palos Verdes, CA, USA

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