This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Freestar. While the vehicle was being reversed with passengers seated in the third row, the third row seat attachment bolt fractured. The contact stated that the seat shifted and was no longer securely fastened to the subframe of the vehicle. The vehicle was not taken to be diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
- Lincoln, NE, USA
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- Lincoln, NE, USA