This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was on the thruway when the car started to stall a green wrench light went on. I pulled over and shut the car off then I stared the car it was fine. The car had 24,000 miles on it. When the car had 33,110 on it I was on the thruway it seemed to stall and lose power. I limped home. I called Ford they said I have to bring it in but the green light must be on. To test it. The cars green light came on the car started to stall and lose power so I drove it to the Ford dealership. The car lost power it will go 21 mph. It has 33,226 miles on it. The dealership said no recall on it and no customer satisfaction program. So I was told to drive it home yes drive it home and come back in two days.
Went to pass a slow moving vehicle and when gas pedal was pressed the vehicle responded with no power, shuddered, and stalled. Had towed to a local trusted mechanic who was unable to diagnose a specific problem because the he was getting "crazy problem codes". vehicle was towed to a Ford dealer who discovered the coils were destroyed due to a PCM failure. Coils and PCM replaced at the cost of $2,200. Driving home after vehicle was "repaired" check engine light came on. Took vehicle back to dealership, diagnosed a catalytic converter failure. Catalytic converter failed due to the PCM/coil failure. Vehicle will not pass emissions inspection until converter is repaired/replaced at an additional cost of $2,000+. dealership indicated that nothing could have been done to prevent the PCM/coil failed, it "just happened". basic research shows that this happens with enough frequency that Ford must be aware of the problem. Vehicle 2007 Ford Fusion V6 AWD.
Vehicle was missing, thought it was plugs or needed tuneup. Mechanic said 2 coils were burnt out and needed replacement along with plugs. Had two replaced and 6 plugs replaced. The next week same problem, took back to mechanic, said another coil burnt out, checked computer and said dealer would need to look at problem, may be an onboard computer issue called PCM. Result: Ford dealer dx computer issue, calling for replacement and also all coils and plugs. Total cost of mechanics and dealer... $581 plus 2015= 2596. No problems since, but was warned that this could happen again by dealer, and that this would be warrantied. Not sure if that is true. Dealer would not admit to any problems with other Fusion, nor would regional Ford customer service rep. Will keep car for a year or so and see what happens, most likely trading within the next two years. Dont want that same problem to happen again.
Driving 60-70 mph down an interstate and car loses total acceleration control. You can put the gas to the floor and nothing happens. RPM doesn't move and no acceleration. Have to coast off the interstate. Thought it was the gas, put new gas in the car. Went to tn on Friday had to "coast" over to the shoulder 3 times. Came home yesterday had to pull over 6 times for the same problem. Scary scary scary!!!!! will not drive my car again until the problem is fixed.
Doing approx. 55 mph when vehicle suddenly decelerated. Coasted into a parking lot. Turned car off, waited and restarted it. It ran fine after that but I took it to the Ford dealer who said it needed a throttle body replacement at a significant cost to me. Since I was on a highway in traffic at the time of this incident it could have caused an accident. The dealer told me that other vehicles were experiencing the same issue with deceleration. I feel that Ford knows about this problem and should issue a recall.
- Barhamsville, VA, USA
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I was driving down my side street (25mph residential road) when the engine began to lag. It eventually stalled to where I pulled to the side of the street. Vehicle turned off and would not start. It would turnover but would began to idle erratically and would shut off within 5-15 seconds. I tried a few trouble shooting techniques but eventually gave up and took it to an auto shop. They connected the code reader and found 3 different faults with the throttle body assembly. I was told that these are on back order until June 18th.
A D V E R T I S E M E N T S
- Niagara Falls, NY, USA